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Precision Garage Door of Riverside & San Bernardino County

Has Received 858 Reviews

Average Rating: 4.76


Precision Van

Garage Door Opener Install

03/23/2020

Highland, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and no issues with tech. But, customer service on returning calls is non existent. Wanted a few questions answered regarding price. I called 5 times and each time their dispatch line could never get in touch with the Riverside office. Kept telling me, they would leave a message for them to call back. Not good customer service. Still waiting for a call.

Tom Schultz


Response:

Tom – Thank you for taking the time to review our recent installation in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We will use this as a teaching opportunity to improve our communications and serve our customers better in the future. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

03/18/2020

Moreno Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you. Your representative Explained Everything. Thank you again

Sylvia Garcia

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

03/05/2020

Moreno Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was spot on and the Tech was knowledgeable and friendly. ."5 Star Service"

Tommy Williams

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/29/2020

Winchester, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Shane is the man!

Robert Pitts

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

02/13/2020

Redlands, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I have called for service for the garage door mechanics. The Technician showed up early gave me the estimate and replaced the broken spring. They are a life saver and at a great rate !

Maureen Regalado

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/08/2020

San Bernardino, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional service! Kenneth our technician was here at exactly 4:00 pm!! He was able to fix our door and gave us some great options for future services! Excellent customer service!!

Tracie Randolph

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/05/2020

Moreno Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Gilbert Garcia was prompt. He call ahead advised he would be at my address within 15 mins. Gilbert was very knowledgeable and explained what work would be completed. Even when my double garage door gave a little problem while adjusting there was no problem. He provided different option for my repair as well information that your company could provide. I would definitely call your company again for garage problems.

Eric Nelson

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/04/2020

Palm Springs, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The pulley on my garage door broke… And at first Derek thought he was going to have to replace the whole rail. However, after looking a little further he discovered he could just screw the pulley back in and save me several hundred dollars.Being able to call someone at 10 o’clock at night and have them show up first thing in the morning what’s so convenient. Great service. Would definitely recommend this company to anyone who needed service or replacement.

Jan

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

02/01/2020

Riverside, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've always found Precision Garage Door to be a very responsive company, with employees who know what they've doing. After years of use, my garage door spring broke. Aside from your friendly and helpful people who answer the phones, (and who offered to have someone come out the next day), I've always found the technicians who come out to do the work to be knowledgeable, friendly and helpful. Today was no exception. Jose Parea was great, so efficient, friendly and competent. I really appreciated his great attitude and helpfulness. Now, both my garage doors have been rebuilt, and I feel a sense of peace that my lifetime warranty is in place. Thank you for being a company I have always been able to trust!

Lora Huff

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

01/30/2020

Riverside, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was going fine until the rep started to explain the the new battery backup door opener regulation. I probably would have purchased a door on the spot, but was angered by the attitude of the rep and will shop elsewhere.

Scott Gushwa


Response:

Scott - Thank you for reviewing our recent new door estimates in your garage. We aim to have fully satisfied customers and apologize if the information about the state law wasn't conveyed well. We will look to this as a teaching opportunity for our team to improve our communications and serve our customers better in the future. We appreciate the opportunity to earn your business and we would gladly serve you again if needed.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

01/11/2020

Temecula, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was fast and professional

Mike Fergerson

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

12/30/2019

Crestline, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We got an appointment on the same day we called. Guy showed up on time. Installed new motor etc. perfect job. What more can we say. Would definitely use the company again and refer them to anybody up here in Crestline

Jane Bayne

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

12/28/2019

Apple Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with your professionalism. This is my second door on a second house. Happy with the first one so do it again.

John Cassel

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

12/19/2019

Temecula, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Started my day with a garage door problem. Precision was very responsive and arrived a little after 9 am. Experienced tech knew immediately what the problem was and had the replacement parts in his truck. He checked over the rest of the garage door. The door is running more smoothly and quietly now. He was done in 30 minutes! Thanks Precision for helping me out so I could get to work!

Rosie Vanderhaak

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

12/18/2019

Murrieta, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shane did a very good job. He was quick and efficient. He had the parts with him.

Blaise Vander linden

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

12/18/2019

Lake Elsinore, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek O’Lear was the service technician who came out to inspect my garage door. He was very professional, honest, and explained in details what needed to be done. It was a pleasure working with him.

Melissa Huyck

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

12/12/2019

Moreno Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians did an awesome job, as always!

Bruce Oravetz

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

11/30/2019

Sun City, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derek arrived on time, was very polite and very informative. Answered all my questions and went right to work. Replaced 10 rollers and general maintenance to the opener. I would call them out again. My Door will need to be replaced, I will call them out when that day comes. Thanks for such good service.

Donna Nua

Service Provided:

Garage Door Opener Repair

Product:

Rollers

Garage Door Opener Install

11/12/2019

Wildomar, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When we moved into our new house, the garage door only came with one opener and the previous code for the keypad. We couldn't help but wonder where the other openers were and who had the code to the keypad. We had Precision Garage Door come to give us a second opener and reprogram the existing one, as well as reset the code on the keypad. This simple step, along with rekeying the locks on our other access doors gave us peace of mind. We personally know the owner of the company as someone with very high integrity, so it was a no-brainer when we needed to call on them for service. Courteous technician. We highly recommend doing business with this company.

Danielle Slawsby

Service Provided:

Garage Door Opener Install

Product:

Opener

Broken Garage Door Spring Repair

11/04/2019

Cabazon, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for services, which is under warranty

Paul Nguyen

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

11/01/2019

Yucaipa, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have the new double car garage doors installed last week, and we are really happy with not just the door but also the experience with the Precision. The doors are durable with 3 layers, and very quiet - it is the best garage door that we ever have. My wife really like the high tech. LiftMaster door opener- it is smooth and extra quiet. We called Stephanie last week Monday, and less than 10 min. Jose called me back. He explain everything and best estimate over the phone. Next day, Tuesday, Bill came to our home, and measure the garage followed by the final contract. Then on Friday that week, Carlos came in, and install the garage door. The Precision Team are prompt, professional and PRECISE. We recommend The Precision Door Services with 5 big stars.

Charlie Max

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

10/29/2019

Fontana, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very Informative and honest, thank you for your quick response!!

Brady Burri

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

10/28/2019

Rialto, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The staff at Precision Door are exceptionally professional and efficient from the call center/schedulers to the repair technicians. I received a call when the technician was on his way and was at my door. He was able to quickly diagnose the issue and make recommendations. I had a new Liftmaster system installed and my door was tuned, lubed and recalibrated; what a difference! The multiple options for opening and closing my door are really great!

Angela Jones

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

10/27/2019

Riverside, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our appointment was originally booked the following day. Jose showed up on his way home to close our stuck garage door and give us an estimate. He didn't pressure us and explained everything in detail. He came back the next morning with all the supplies and did a great job efficiently. We understand why our friend recommended the company and was impressed that they sent an email prior to the appointment to identify their technicians. Very professional all around.

Elena M.

Service Provided:

Broken Garage Door Spring Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

10/26/2019

Temecula, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I scheduled an appt on Friday Oct. 25. I was told someone would be out between 10-12 and they would call when they were on their way. I called at 12 because no one had called or shown up. The operator said she would call the tech and call me right back. She never called back and the tech finally showed up about 2 hours later. He was very apologetic and did a good job. When the job was completed we paid with our debit card and his IPad was not working. He charged it and he was eventually able to swipe our card. Unfortunately he swiped twice, assured my husband it only went through once however after he left we checked our account and we were in fact charged twice. I called my bank and they confirmed the two transactions. I immediately called to report to your company we had been charged twice. Apparently no one was available in billing. The operator said she left messages but they may not get back to me until Monday. I called again on Saturday morning and the operator said she would try to get someone else to help me. She put me on hold and the call disconnected a few minutes later. I tried to call back but there was no answer. It’s very disappointing that the job was completed, I was charged double and I have to wait until next week to get this straightened out. It’s very disappointing no one could fix this on Friday. I expect this matter to be resolved immediately.

Linda


Response:

Linda - Thank you for reviewing our recent work in your garage. We regret the unfortunate events that occurred and apologize for the lack of a local manager being present over the weekend. We appreciate your flexibility as we continue to work towards resolving your concerns. Thank you again for your business. We hope you will still consider us again in the future, if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

10/20/2019

Victorville, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast and perfect service especially for a sunday...thanks

Michael Kies

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

10/19/2019

Winchester, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Marcelino, He and his son did an outstanding job installing our new garage door. It is nice and quiet. Thank you, The Murphy Family

Michael Murphy

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

10/18/2019

Temecula, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door provided excellent professional and prompt service regarding a concern I had with how the door was functioning. In a short amount of time, it's back to working smoothly and quietly. Good job!

Jenny Somers

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

10/17/2019

Yucaipa, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door opener went out and Precision had a tech out the next morning. Precision sent out Jose Perea who was fantastic. He called to let me know he was 20 minutes out and showed up as expected. He was very kind, knowledgeable, professional, and went above and beyond explaining options and potential problems he saw. I even informed him he was on the clock because I had an appt I had to get to. He accomplished the replacement, tuning, and explained the unit with time to spare. I appreciate the service received and will recommend Precision to others. Thank you!

Adam Rabusin

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

10/17/2019

Riverside, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Spring broke last night. Called and they were here at 0700 the very next morning! Jose P. was professional, smooth & seamless installer and gave us the Five Star treatment! THAT'S AMERICA!!! We are return customers. The first time was a new garage door opener install four years ago. Keep their sticker on your garage door clean and clear from obstruction because they are the ones to call!

Henry P. Hamby, CMSGT (Ret.)

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

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Our Average Rating

With 66915 Reviews

  • 5 Star (95.5%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

View All USA Locations

Riverside & San Bernardino County Locations:
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Corona, Norco (951) 547-0899 13 Reviews
Hemet, San Jacinto (951) 663-4140 72 Reviews
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Lake Arrowhead Area (909) 584-2980 8 Reviews
Lake Elsinore (951) 291-0800 82 Reviews
Moreno Valley (951) 801-5468 17 Reviews
Redlands, Loma Linda (909) 521-1820 20 Reviews
Rialto, Fontana (909) 877-1114 14 Reviews
Riverside (951) 254-3901 252 Reviews
San Bernardino (909) 277-6300 67 Reviews
Sun City, Menifee (951) 795-4834 37 Reviews
Temecula, Murrieta (951) 324-6505 81 Reviews
Yucaipa (909) 918-4010 47 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Don Taylor

Precision Door Service

6236 River Crest Dr, Ste G
Riverside CA, 92507
License: 809067
We Fix Garage Doors Right Springy

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