Precision Garage Door of Riverside & San Bernardino County

Has Received 55 Reviews in:

The San Bernardino Area

Average Rating: 4.76


Install Garage Doors

03/28/2019

San Bernardino, CA

Review:

I was pleased with the tech, and the product but the office scheduled my installation between 1 - 3, at 310 the tech called and said he would be another hour and 20 minutes, he arrived at 430, an hour and a half late. When I called the co. someone in management got on the phone and said he would check into it and call me back, he never did, no one from Precision ever called me back, as of today no one has called me back.

Julie Kantorowicz


Response:

Julie - Thank you for taking the time to review our service and recent installation of your new door. We aim to have fully satisfied customers and regret we missed our mark. We apologize for running behind schedule and any poor communication which may have occurred. We will look to this as a teaching opportunity for our team so that we may serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

03/27/2019

San Bernardino, CA

Review:

We can not pull up our contract do we can go over it.

Diane Conley

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

03/01/2019

San Bernardino, CA

Review:

From the first visit of the salesmans, to my last words with the instller, this has been an excellent experinece. Both gentlemen were thurough, polite, thoughful, explained things well, and were easy to work with. I was pleased to have an appointment within a day or so of when I first called. I found you on line, and read reviews. Since, I have seen your ads on TV. I love the new door. It is so quiet I can't believe how long I waited to replace the old tired one of 30+ years. Thank you all for this very positive experinece. I will and already have passed your company name on to others. Have a great 2019. Thank you again, Claudia C. Oakes

Claudia Oakes

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

02/13/2019

San Bernardino, CA

Review:

I needed to have my garage door replaced and requested a "same day" appt. Although I wasn't able to get that appt., you scheduled me for the very next day, which was great! Your service technician, Carlos Juaquez arrived promptly and was very personable and conducted himself in a very professional manner. He answered all questions that I had. The completed work was excellent. I will recommend your company to my friends and family!

Stanette Graham

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Repair

02/08/2019

San Bernardino, CA

Review:

On time and quick to identify problem!!!

Linda Pederson

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

01/29/2019

Victorville, CA

Review:

Jose Perea was very informative. We discussed my options for the install to include price and warranty. This man is respectful and does OUTSTANDING work . I would recommend him to all my friends and family. Keep up the great work Jose!!

Dwayne Perry

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

01/21/2019

San Bernardino, CA

Review:

The service for changing the spring and realigning the garage went smooth and I’ll give it a 5 stars rating. Although, the pricing for the component and the labor is a quite bit on a high side, overall I’m satisfied with the work.

Edward Pinlac

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/14/2019

San Bernardino, CA

Review:

I did chose you, but I think you overcharge your customers. You make it sound like it’s reasonabke on the phone , but I believe that’s just a way to get the business. In reality, your are just to high. Would I use you again? Probably not!

Kathy Gilbert


Response:

Kathy – Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. Our customers have often shared with us that they find added value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. We regret if the repair may have exceeded your anticipated budget and will look to this as a teaching opportunity for our team so that we may better communicate with our customers in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team


Comment:

You really want to know? The last time you worked on my garage, you also overcharge me. I think this will definitely discourage people from ever using you again. People also tell their friends. If I haven’t been desperate, I might have called around for a much more reagonable price. I’m glad I have a life time warranty on my springs. At least I feel good about that.

Kathy Gilbert

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

12/18/2018

San Bernardino, CA

Review:

The service call was professional and efficient. Everything from making the appointment to completion of the repair were done very quickly.

Helen Babcock

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

12/15/2018

San Bernardino, CA

Review:

Professional job from start to finish. Tech. called ahead of time, showed up on time. He also had the parts required to make the repair the same day. He completed the job in a timely manner. The prices was great for a professional job and service. I had one other estimate at a lower price from another company that I had to pass on. I will recommend Precision to anyone and plan on using the in the future. Thank You

Eric Collins

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

11/26/2018

San Bernardino, CA

Review:

Had a great installation done by Jose. Super quick and professional. Garage door works like a charm ! Thanks so much !

Michelle Fultz

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

11/23/2018

San Bernardino, CA

Review:

The representative did a great job in a professional manner I was very pleased. thank you very much.

Christopher Balders

Service Provided:

Garage Door Opener Install

Product:

Remotes / Keypad

Garage Door Opener Install

11/13/2018

San Bernardino, CA

Review:

Very friendly and knowledgeable technicians, diagnosed the problem accurately and gave us a reasonable price to fix the garage door opener.

Jon Hutchins

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

11/04/2018

Victorville, CA

Review:

Your 24/7 won me over. The repair guy (I did get his name, I just forgot it!) was prompt, professional, expedient, thorough and patient with my many questions. He was straight forward and honest! A nice person! I'm certainly a happy customer and I learned quite a bit about my garage door too! Give that man a raise!

Delman Gaddie

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/03/2018

Victorville, CA

Review:

Bill was awesome replacing the broken part in lightning time and was very professional!!!

Gary Uhas

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

09/13/2018

San Bernardino, CA

Review:

I could not my garage to open or close. Jose did a great job in assessing the situation and came up with a solution. Upon showing me the finished product, would not rest until he solved the problem of the jerking noise.

Susan Schellhammer

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

08/08/2018

San Bernardino, CA

Review:

I’ve had a need for garage door repair. I saw one of your company trucks at my neighbors house. Your employee Steve was who was with the truck. I asked him to look at my door and tell me what could be done to repair it. He described what needed be done and gave me price options. I agreed to a choice and he came the following day and made my door operable. He pointed out where shortcuts had been taken in the original installation and made corrections. I was very satisfied with Steve’s professional demeanor and skills.

Bill Sheble

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

07/16/2018

Helendale, CA

Review:

Technician was awesome. Unfortunately, our problem was not solved. $75 seems a little steep for the remote battery change out that didn't help. As per advice, we have disabled the remotes and will be replacing them.

Tom Elliott


Response:

Tom - Thank you for your recent review of our services. We appreciate your flexibility in allowing us to return to further troubleshoot the cause of the problem. We have since extended an offsetting credit of the previous charge towards the purchase of your new opener. We trust everything is now operating as it should. We appreciate your business and hope to serve you again in the future if needed.

The Precision Team


Comment:

Thank you for the credit. Michael was terrific and we are very happy with our new system!

Tom Elliott

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

07/03/2018

Victorville, CA

Review:

Jose was great! Did a great job!

Ede Harris

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

06/29/2018

Running Springs, CA

Review:

BILL DID A GREAT JOB IN SERVICING MY GARAGE DOOR. HE WAS VERY EFFICIENT IN DOING HIS JOB. I HAD A TUNEUP DONE AND HE FOUND A SAFETY ISSUE WHICH HE CORRECTED.

Otto Nakano

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

06/28/2018

San Bernardino, CA

Review:

We are very happy with the service, they were on time and very pleasant. I would recommend them to anyone.

William and lisa Hinecker

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

06/21/2018

Victorville, CA

Review:

The tech arrived on scheduled time. He was friendly and walked me through what had to be done, He finished the job in a timely manner. It was a pleasure to do business with them.

Michael Rutsky

Service Provided:

Broken Garage Door Spring Repair

Product:

Install Garage Doors

06/18/2018

Victorville, CA

Review:

Matt was very informative and professional with his product presentation. We purchased the premium edition garage door without hesitation because we knew we were getting the best in the industry.

Pablo Serrano

Service Provided:

Install Garage Doors

Product:

Belt Drive Garage Door Opener

Garage Door Repair

05/02/2018

San Bernardino, CA

Review:

My service tech was excellent. Very personable and polite. He fixed the problem with the door quickly. I give my technician a five star rating.

Janie Morales


Response:

Janie Morales, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

04/16/2018

Victorville, CA

Review:

Our service man was very friendly and professional. He explained our problem, quoted a price, and fixed the door in 30 minutes.

Carl Arnett


Response:

Carl Arnett, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

03/18/2018

Loma Linda, CA

Review:

I got overly charged! $620 for changing springs and bearings which was all done in less than 30 minutes... I called the company asking for the prices and I got overcharged almost $400! I called several times to get an adjustment and just got the run around and no one ever called back. I was definitely taken advantage of as I do not know anything about this and maybe because I am a female. Will never use this company again and definitely not recommending...

Janileny Lizardo

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

03/16/2018

Victorville, CA

Review:

The service man was very nice and I could tell he knew his job .I would give him a #5.I would recommend your company to others.

Patricia Pemberton


Response:

Patricia Pemberton, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

02/25/2018

Victorville, CA

Review:

Great. Guy. Very. Professional

Roger Bertola


Response:

Roger Bertola, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

02/12/2018

San Bernardino, CA

Review:

The tech, Jose, was very punctual and professional. The job was completed efficiently and the price was very reasonable. Thank you Jose and thank you Precision, I will definitely use your services for future projects.

Jason Coley


Response:

Jason Coley, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

02/06/2018

Victorville, CA

Review:

I would never refer you to anybody I know . When your man came out to my house he went to the door not to the motor to see what the probably was . I rate as a one . I hope I never see your company again

Althanette Massey

Service Provided:

Garage Door Repair

Product:

Our Average Rating

With 51802 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

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San Bernardino (909) 277-6300 55 Reviews
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Yucaipa (909) 918-4010 40 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Don Taylor

Precision Door Service

6236 River Crest Dr, Ste G
Riverside CA, 92507
License: 809067
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