Precision Garage Door of San Francisco
Has Received 32 Reviews in:
San Mateo
Average Rating: 4.94
Install Garage Doors
San Mateo, CA
Moses the installer was very thorough, professional and knowledgeable.
Dan Whelan
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
San Mateo, CA
From the young lady on the phone to Mario who installed our new door motor everyone was kind and professional.
Joseph Tringali
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
San Mateo, CA
Brandon was very professional. He checked out the problem and found not only the spring was broken, but the sprocket on the opener had sheared off from it's shaft. He worked non stop for 2-1/2 hrs to replace the spring and install a brand new garge door opener.
Eddy Wu
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
San Mateo, CA
When I made the appt. I was told the service charge would be $60.00, actual charge was $69.95. Gavin told me he did not know how to repair my Home Depot door & extensive replacement was the only option (when i made the appt. I was not asked what kind/brand the door was). Door is 8' x 7' while invoice says 16' x 7' (is pricing correct??). Door has no opener while invoice says " Lift Master." Door is 5 years old and seldom opened (no car has ever been in this garage). I am not a happy camper (kinda makes u wonder how u could have a 5 star average rating)?????
Victor Hebert
Response:
Hi Mr. Hebert, I just left you a VM. As I explain in my VM, we like to have happy customers, and felt rebating the $69.95, was the right thing to do. We thank you for choosing Precision Garage Door. Thank you! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Broken Garage Door Spring Repair
San Mateo, CA
The technician was really good to explain my opinion and was very professional and he did outstanding job. My first time ever using the company but glad I call them . Thank you so much. Clarence Dickerson
Clarence Dickerson
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
San Mateo, CA
Great response. Awesome consultation. Appreciate the integrity and genuine care provided! Very satisfied.
Steve & kathy Schields
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
San Mateo, CA
The Precision experience was solid, professional, and thorough from start to finish. The team kept me apprised of production status and delivery expectations, and promptly returned my calls, which were also answered personally and professionally, often within the hour. The team installing my doors were friendly, personable, and professional. They even swept my garage post-install. I had a non-urgent battery issue with my new unit, but the team came back within days and remedied the problem. I had called two other companies prior to calling Precision, and it's clear as to why they are a Diamond Certified company and why they got my business. I would highly recommend for installation as well as any repairs or related needs.
Katherine Bent
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
San Mateo, CA
Tim was prompt, courteous, knowledgable and efficient. A plus.
Lila Collins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Mateo, CA
I opened the phone book--your ad was great--mentioned a real live person would be available to talk to--WOW---that was amazing. She spoke wonderful...clear and so easy to work with. What more could I ask for??? Your ad in the phone book was easy to read and caught my eye. Funny thing happened, while our door was being repaired we heard your ad on TV..great!!!! Our repairman was a dream come true--wonderful job--so happy with the work done. We now have a new company that we will be working with and can't wait to share our experience with all of our friends and family. Again thank-you all---job well done..
Iola Buriani///Linda Schaffer
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
San Mateo, CA
One of my garage door cables snapped while I was closing my garage door around 8:00 PM on a Friday Night. Luckily I was able to get my door closed, so I wouldn’t have to sleep in the garage last night. I had no idea who to call, so I googled Garage Door Repair and found Precision Garage Door, and their very good rating and Customer Reviews. I also saw that their business was open until midnight - what ?? That was great. I called and spoke to Scott and he was great to speak with. He set up an appointment with Gabriel (Technician) for Saturday between 8:00 - 12:00. He said that Gabriel would call me when he was coming to my house. Scott e-mailed me all of the information too. Gabriel called me 30 minutes out. He arrived at 8:20. He was able to access the situation and described what he was going to do and what options I had available to me and the projected price point for the two options. Gabriel had every part known to man, on his truck regardless of the type of garage door or age. In a little over an hour he had the job completed. The garage door works seamlessly. I can’t say enough good things about Gabriel and his work, demeanor, and skill set. I’m sold on Gabriel and Precision Garage Door Company. I will tell all my neighbors and friends on who to call should they have any issues with their garage doors or openers. Here it is 9:45 AM in a Saturday, and I can still my Saturday in full. This could go down as one of my “Best” Google Searches, ever !!
Richard Strabala
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Broken Garage Door Spring Repair
San Mateo, CA
James explained our problems and fixed right away. Thank you!
Yuki Ishizaki
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
San Mateo, CA
Awesome service. Mario, the technician, provided some important info on how to check the springs if they need replacing before it actually breaks.
Richard Bao
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
San Mateo, CA
I’m very impressed with the work James did on our garage door. Installed in a few hours. And it’s worked like new.
Joe Klatt
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
San Mateo, CA
Josh did a great job. Very detail oriented and explained what everything he needed to do. The garage door works better than ever. Highly recommended.
Joe Stitzlein
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
San Mateo, CA
Josh & Haliex were so nice when they came to service my garage door, they arrived exactly when they said the would. Even though it was a very simple answer to the problem. as there was something blocking the sensor so the door would not go down. I felt stupid but we all laughed about it and they didn't make me feel dumb. I give your company 5 Stars.
Jean Flint
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
San Mateo, CA
I'm writing on behalf of my mom...you were awesome. You made her feel special all while fixing her garage door. You made the trauma she was feeling completely go away. Thanks for taking such good care of my mom. Being 750 miles away it is good to know she was in the trusted hands of Dale her new best friend. Thanks Dale I'd give you a hug if I was up there.
Shirley Anderson
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
San Mateo, CA
This is the second time I've used the services of Precision and in both instances they've been very helpful. The spring on my door recently broke, and the Technician who helped me, Josh, was very thorough in explaining the root cause. During his inspection, he made a few suggestions on how I can improve my aging garage door by replacing a few parts. He did not push to oversell, but rather made suggestions. It was up to me whether I wanted to move forward or not? In the end, I did, and I couldn't be happier. The garage door runs better than ever and I owe it all to Josh. I will always consider Precision Door Service for all my garage door needs.
Robert N.
Response:
Robert N., thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Josh and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
San Mateo, CA
Excellent fast service by Jim.
Henry Maze
Response:
Henry Maze , we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
San Mateo, CA
The garage door was not closing automatically. The repair person knew the problem and fixed it immediately. He also oiled the nuts and bolts on the on the rollers and made sure that everything was working properly. I give a star rating of 5 for services rendered.
Erlinda Figueroa
Response:
Erlinda Figueroa, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Install
San Mateo, CA
I was impressed by the same-day service and that you are a local company that came highly rated with the Diamond Certified rating. Our service was handled very professionally, and in less than 30 seconds he told us his recommendations, which we followed. Our new garage door opener is quiet, and I expect that it will work for us for years to come. Thank you for the good work and the professional manners. Both my Mom and I were very happy with you. Continued good luck.
Eugene A. Hetzer Jr.
Response:
Eugene A. Hetzer Jr, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
San Mateo, CA
The first thing that caught my attention was that a real person would answer the call - 5 stars. I explained the problem and was told that a person could be at the house between 12:30 PM and 4:30 PM - great 5 stars. The young man (Chewy F.) who showed up was not only professional but personable as well - 10 STARS! He fixed the problem and than explained, in a manner that I would understand, what had happened and his fixed. I don't wish for another problem but if it happens I know who to call, and who to recommend to my friends and neighbors. THANK YOU CHEWY!!!
Gerald Mcgirl
Response:
Gerald Mcgirl, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
San Mateo, CA
I was told that there would be a $25 service charge but I was not told there would also be a $89 labor charge for 15 minutes of work. There service was good and prompt but the fees were not fully disclosed.
Arlan Kertz
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
San Mateo, CA
It was a very good experience. The technician was very knowledgeable and explained what was wrong with my old garage door opener. He installed the new garage door opener and left my garage clean. I would highly recommend Precision Door Service.
Emily Hall
Response:
Emily Hall, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
San Mateo, CA
I was very impressed with my initial call being answered by a live person. The technician was explaining what could be done quickly or putting more thought in doing everything right and looking ahead. I was very impressed with his work and politeness. I would highly recommend Precision in the future
Bonne Titus
Response:
Bonne Titus, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
San Mateo, CA
How to end a difficult day? Come home to find the garage door broken! And of course it was 4:30 in the afternoon. Now think about a responsive, can-do company that dispatches a friendly, dedicated technician to drive from Concord, CA to Foster City during commute times to lend a hand. The picture much improves! Thanks to Precision and their technician, Shawn Rourke, the door was repaired and we were back in business. Shawn called before arriving and once here, did a quick and professional repair/replacement job. Thanks, Precision and especially Shawn.
Frances Gaura
Response:
Frances Gaura, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
San Mateo, CA
Outstanding work.... on time, congenial and quality work. Chad is truly a compliment to your company.
Ed Johnson
Response:
Ed Johnson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chad.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
San Mateo, CA
On time (Actually Early) Friendly Professional.
D. Green
Response:
D. Green, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
San Mateo, CA
Technician was clear on the estimate and job description over the phone. Service was promt. 5 star
Rainier Ilejay
Response:
Rainier Ilejay, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
San Mateo, CA
My cars were trapped inside like rats! After 10 years, the spring broke; door wouldn't budge. Why did I go with Precision? Drug testing? OK. Background check? OK Military discount? Bingo! $750 just to replace springs... $981 for a complete overhaul of springs, rollers and adjustment of operator (motor). The overhaul included a 10% military discount. Were they the cheapest, best value, most honest? Who knows, but Hector was very professional and did good work. I called at 1pm and they were at the house two hours later. One can only hope that competition kept the price in check since I had no way to "shop" them, but all else was very well performed.
Steve Cohn
Response:
Steve C, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Hector and his work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
San Mateo, CA
Very Good service.
Leonard Jacobs
Response:
Leonard Jacobs, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 102,469 Reviews
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Francisco
License: #993539