Precision Garage Door of St. Louis
Has Received 57 Reviews in:
Saint Louis
Average Rating: 4.79
Garage Door Opener Install
Saint Louis, MO
The technician Chris did a phenomenal job. Showed up early, went through the entire process with me again, removed our broken system, installed the new system and thoroughly explained the features, app control, programming and even appropriate light bulb light bulb requirements for garage doors
Mike Loechel
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Saint Louis, MO
Very Professional, great job!
Cheryl Jones
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Saint Louis, MO
Very polite. Very efficient. I understand the service fee to come out. But I literally had a bolt missing from my hinge and that was it. $80 for labor. For putting on a .$35 bolt and nut? I understand a labor charge also but for this not $80. Not sure I would use them again because of this.
Sandy Baker
Response:
Ms. Baker – Thank you for taking the time to provide us with a review of our recent repair in your garage. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
Eddie is not in the field much and became frustrated when asked to complete job correctly. He is higher up in the service rep spectrum, at the end he said to never call Precision Door again and to 'F*** You' 3x's. Also the Precision Door tried to deny the original service perimeter's performed on my door. Eddie is about aged out and can't handle a word from a customer who is asking to complete the process correctly. By the way, their technicians lie, do not leave space unattended, I fortunately have documentation of serviced area. Clark W. understands life and was accommodating.
David Wahlstrom
Response:
Dear Mr. Wahlstrom, I am sorry that you were not completely satisfied with your service from us yesterday. But I must say, I am still scratching my head as to why. We completely replaced a broken rail system that was not part of your original work performed 9 months ago( unless our records are incorrect) free of charge. I do want to make note of a few things that are untrue from your review and need to be made clear. Our technicians did not lie and insinuating that you need to leave your space attended is incorrect and misleading. We have honest and fully background checked technicians. it must be noted that, after you intimidated, yelled, cussed and made our technician physically shaken, I sent him back to the office for his safety. I then called you to get a better feel for what occurred and to figure out a solution for the situation. After being berated for minutes, things somewhat calmed down and we agreed to come back and either fix or replace your rail provided that you “stayed inside your house.”again for safety reasons. You agreed. I sent a different tech and our Residential Manager to complete the job and hopefully make you happy. It was a bit scary for our tech and RM when they arrived and you were outside the house. Once you did go inside at our RM request from inside his truck, and allowed our guys to complete the job, you maintained a presence through your window and cameras. It was noted that the instant the job was complete, you came out of the house and started another argument, confrontation and “filmed the whole thing.” I am glad you did document the event. Our RM thought it best that he too should record the event and pulled out his phone. I believe you then said, “my camera is better than yours.” He responded, “I bet it is” and got in his truck and left. There were NO cuss words uttered from his mouth. We do not condone that type of behavior from our employees. Bottomline, I hope you are happy with your new rail system and the door is functioning well for you- that is our main GOAL and CONCERN at Precision Garage Door. We do our best to make every customer as happy as possible but will not allow for falsehoods and misrepresentations to go uncontested. Thank you for your time and stay safe, Clark W
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
Very good experience with your company. Got me in the same day that I called. Andrew was the technician that came out, he was very professional and knowledgeable. Thanks for the great service!
Cherie Tueth
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Saint Louis, MO
Wonderful business, called on Sunday at noon, my garage door was repaired by 2:30. Patrick looked it over, gave me a quote. Would use again, and will recommend to my friends! Convenient, efficient, polite service.
Nancy Katich
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Saint Louis, MO
Fast courteous service. I called at 1:30 and my door was fixed by 4:00!
Ed Maglasang
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Saint Louis, MO
Great service and tech was so polite and made sure I understood everything he had to do to fix my badly damaged garage door. My husband is not well and the tech even helped me lift my turkey, who’s was too heavy for me. Thanks again Precision
Kathy Sager
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Saint Louis, MO
I am SO impressed with their customer service and expediency in fixing our garage doors. Within an hour of calling, a service technician was COMPLETING the job! I highly recommend Precision Garage Doors for service.
Robin Tremayne
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Saint Louis, MO
Quick and professional.
Larry Stewart
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
Saint Louis, MO
My brother in law, Simon Valle, recommended Precision and I am very happy he did the recommendation. When the door first broke down Joel came out and was able to get the door part way open as the main spring was broken. We decided to get a new door and it was ordered and was installed today in less than 3 hours!! Jeff did the install and he completely cleaned up the area and the door is a new one and works wonderfully! Thanks Jeff!! And Marion too! And thank you Precision!!!
Mark Maravilla
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Saint Louis, MO
I called Precision Overhead Garage Service in the morning and was offered an appointment at 1:00 p.m. My garage door was promptly fixed. I'll call them again if a repair is needed. They left a sticker next to my garage opener, so I have the contact information handy. I'll refer friends and neighbors also.
Donna Leonard
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Saint Louis, MO
Precision door does the job right the 1st time every time for us.
A1 Locker Rental dba Arnold-Fenton Area Storage Corp
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Saint Louis, MO
Excellent. The technician was very courteous.
James Hickner
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Saint Louis, MO
Great Company and great workers. This is second time I had them install an opener and fix a broken garage door. Excellent all the way around. Highly recommend.
Les Aubuchon
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Install
Saint Louis, MO
I appreciate Precision's quick turn-around on providing an estimate and for scheduling the installation of our new garage door opener. The installer was very experienced and knowledgeable about the product, and took the time to instruct me on how to use its features. I recommend Precision for your job.
Jim K.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Saint Louis, MO
I called over the weekend to get an estimate on my broken garage door. They came out bright and early Monday morning. Their tech, John, was honest, professional and extremely smart. He showed me the problems and what to ask for as I was getting other bids.
Steve Uram
Service Provided:
Install Garage Doors
Product:
Install Garage Doors
Saint Louis, MO
The technician was very professional n was very helpful.
William Wright
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Saint Louis, MO
We wanted to replace the rubber gasket at the bottom of our garage door. It was just going to be too difficult for us plus the door is 10 years old, thought would be good to have it oiled and looked over. Precision was courteous and easy to make an appointment with and our tech Daniel was super nice, clean, very precise and efficient and no one tried to sell us on anything else. They do charge $59 to come plus labor plus parts. There are coupons on their site you can print so I saved $15. My only problem and it was my fault. I had bought a gasket at HD for $10 and Precision charged $40 for theirs, the same exact one. My mistake was returning ours to HD before they came out thinking they would have a better quality one. Daniel would have used ours if I still had it. I went with Precision since liking other reviews. I'm certain that other garage repair companies would have over charged for the same part.
Sandra Garrison
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Saint Louis, MO
Kevin came out and checked my garage door opener which would do nothing and diagnosed it as a "burned out board". He gave me an estimate to replace it. He was very personable, knowledgeable, and professional. I got a lower estimate or I would have called him to come back.
Sharon Estes
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Saint Louis, MO
Joel came early, inspected the whole garage door system. Of course there was debris and spider webs in front of safety eye so that was our problem with the door not opening or closing. Will use again
Joseph Kovar
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Saint Louis, MO
I chose Precision after reading the many excellent reviews from previous customers. Our car was trapped inside the garage because the garage door would not go up. It was hot and humid inside the garage and tight quarters for a repair man to work in, but Shawn (our technician) arrived with a fully stocked van and went right to work. He quickly found the problem and gave me an estimate on making the necessary repairs. He was very clean, polite, knowledgeable and patient in explaining what needed to be done. Two and a half hours later our garage door was working better than ever. I highly recommend using Precision Overhead Garage Service.
Joe Kuhnert
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Saint Louis, MO
Your company was recommended to me by my American Family representative. I could not have asked for better service. Joe, the young man who installed the key pad was very courteous, friendly and helpful.
Kathrine Kinder
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Saint Louis, MO
Service appointment was prompt. Old system died. Dan quickly explained problems and needed repairs. Installation was promptly and professionally completed.
Don Fuller
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Saint Louis, MO
Excellent work. Very satisfied,
Rich Rounds
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Saint Louis, MO
I had called multiple company's for a bid on a door replacement & opener. Precision had Mike out to me in 2 days at a time that worked for me. He was friendly & professional. Mike was informative but not pushy. Great customer service. Thanks.
Christy Bell
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Saint Louis, MO
Chris the service representative who installed the unit was very polite, called twice to let me know he was on the way, and very friendly.
Deann Kenehan
Service Provided:
Garage Door Opener Install
Product:
Opener
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Tim Ewing, Sean Patty, and Clark Wolfsberger
Precision Garage Door of St. Louis
938 St. Louis AveSt. Louis MO, 63088
