Precision Garage Door of Akron
Has Received 32 Reviews in:
Brunswick
Average Rating: 4.88
Garage Door Opener Repair
Brunswick, OH
My call was answered promptly and a service appointment made for the same day. In fact, the technician called me and offered to come earlier than expected and was able to complete the repair quickly and at a very reasonable price. He also left me with recommendations to keep my older unit running and options when replacement was finally needed. Outstanding experience.
Scott H.
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Brunswick, OH
Whole appointment process was handled very well...Technician was a true professional ....am very pleased that we are with Precision Door ....would highly recommend
Claude Allard
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Brunswick, OH
On time, efficient & great quality of product
Jenifer Mills
Response:
Jenifer Mills, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Brunswick, OH
great service a real pro thanks so much
Sam D'andrea
Response:
Sam D'andrea, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Brunswick, OH
the garage door eye light was replaced. the technician was very knowledgeable and checked all areas of wiring before determination was made to replace the detectors. Very happy with the work done. give a star rating of 5
Debra Waters
Response:
Debra Waters, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Repair
Brunswick, OH
Old key pad deteriorated, hoping the new version with the slide instead of hinged cover will last longer. Service tech was professional, quick, and explained what he was doing. Couldn't have asked for better service.
Holly Stromberg
Response:
Holly Stromberg, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Broken Garage Door Spring Repair
Brunswick, OH
Our service man was fast and efficient and very nice.
Elroy Merkle
Response:
Elroy Merkle, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Brunswick, OH
Nick was on time and fantastic in that he noticed that the sensor was blocked therefore not allowing the door to go up/down. had it figured out in 5 minutes with no charge! will definitely use you again and tell all my friends, Thanks Bill
William Albaugh
Response:
William Albaugh, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Brunswick, OH
5
Barbara Hennings
Response:
Barbara Hennings, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Brunswick, OH
The service provided was outstanding. Nick was prompt, courteous and friendly. He did a fantastic job getting our door back in working order after the spring system pulled out of the wood it was anchored on. He offered additional options to make the originally installed system run better to avoid problems in the future and correct the builder's rail installation. He even solved our clearance concern while doing the repair.
Cheryl C.
Response:
Cheryl C, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Nick.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Brunswick, OH
We had a garage door overhaul done. New springs, rollers, bearings and cables. Aaron explained everything clearly and did a great job. Our door is extremely quiet now. Glad we were proactive and got this done before a real problem occurred.
Chuck Knerem
Response:
Chuck Knerem, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aaron and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Brunswick, OH
Aaron was extremely polite and did a great job. He even cleaned the garage floor with bleach to take off the black spots. A very good worker and paid attention to detail. I will recommend your company to neighbors should they have a garage problems.
Penny Mccullough
Response:
Penny Mccullough, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Brunswick, OH
Great service!! Nick was very professional, courteous, and friendly. He explained what was wrong and the best way to fix it. We asked about different features and services and he explained that those were not necessary.
John Procyk
Response:
John Procyk, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Brunswick, OH
Excellent service. Tyler was pleasant, on time, knowledgeable and explained product thoroughly.
Chris Brianas
Response:
Chris Brianas, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tyler.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Brunswick, OH
My door was repaired by Tyler Barnhart ,knowledgeable,very polite ,fast and done a great job, purchased the lifetime warranty,great peace of mind
Earl Hawthorne
Response:
Earl Hawthorne, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Brunswick, OH
We started with a repair but ended with ordering a new door. Everything was explained completely and all options were given. Paul was excellent and offered all options and discounts. We decided to go with the new door package with the lifetime warranty. I would recommend Precision to all my friends and family.
Sharlene Rhein
Response:
Sharlene Rhein, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Brunswick, OH
The repair man told me that it was "a code violation" to not have two garage door springs. I only had one that was broken which is what prompted the call. Upon arrival, may neighbor came over who used Precision for a spring repair a few weeks back. His repair man from Precision made no mention of the code violation and happily replaced the bad spring (same size garage door as mine). When confronted about that, my repair man from Precision stated that there were different rules for different Precision locations. His explanation made no sense, and it was obvious he was caught in an upselling scheme. Unfortunately, I already agreed to the 2nd spring and the other upselling replacement parts that go with it. I bought the $749 package and the lifetime warranty for a repair job that should have cost $250 max. Good job with the repairs, but make no mistakes about it..Precision wants to make money on sales first, repair your garage 2nd.
Mike
Response:
Mike - Thanks for your review and insight. We apologize if the words "code violation" were used. Springs are typically absent from any code violation. It is best practice to have 2 springs on a double door and to replace them at the same time. After further investigation, we found that our tech who serviced your neighbors door did so incorrectly when he was new. We have counseled him on our expectations. We appreciate your patience while we discount the proper installation in your home to match your neighbors.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Brunswick, OH
Tyler Barnhart contacted me with a more precise arrival time, then arrived spot on time. Completed the job - replacing two broken torsion springs - promptly checked everything out just fine. Fast, personable, professional - obviously knew what he was doing. Thanks!
Ron Quick
Response:
Ron Quick, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Brunswick, OH
WOW. I really didn't think there were any companies left that cared about the customer. From my first phone call to the completion of the job, I couldn't have been treated with more courtesy and respect. The spring broke on my garage door and it was Sunday evening. I was trapped! I checked the internet for garage door repair in my area and Precision came up. I'm so glad that it did, because after my call, I was told that a service man could be at my house in a couple of hours. It was Sunday! I received a call from Nick Miletti an hour or so later and he said he could arrive earlier, and he did! I was totally impressed with his knowledge, patience and work ethic. He was friendly and took his time to explain everything. He worked diligently and was finished in about 1-1/2 hours. The garage door works better than ever and is so quiet now. Even though I hope I don't have to, I would call Precision for any additional repairs. I think their pricing is fair and work is excellent. I will recommend them to my friends and neighbors and wish them continued success. They do it right!!! I also like the website that provides photos of the technicians. Nick was amazing. On time, great work, and fair price. Thanks Precision for remembering why customer service is so important.
Nancy Purcell
Response:
Nancy Purcell, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Brunswick, OH
Great Job Guys! The salesman, Jim, was knowledgeable and honest. We did not feel like he was just trying to sell us something. The installation guys, Tim and Tyler, were presentable, personable and efficient. They cleaned up when they left and you could not even tell they were here, except for our beautiful new garage door.
Matt in Brunswick
Response:
Matt, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Brunswick, OH
Nick was the technician. Very pleasant, knowledgeable and helpful. Fixed the issue. Then I purchased a whole new door and opener. Install in 3 weeks. Service call and repair came off of new purchase price. He was also training Matt. Another nice guy. Thanks precision.
Richard Spicel
Response:
Richard Spicel, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Brunswick, OH
Precision did a great job! The technician was fast, professional, knowledgeable and friendly. He had our garage door repaired in no time! Thank you!
Lisa Pelka
Response:
Lisa Pelka, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Brunswick, OH
Customer service excellent. I called today 12/22 for service call technician arrived earlier than my appt time. The technician fixed my problem and was very efficient. Would recommend precision door for all your garage door needs. Garage door and opener excellent quality. 5 star rating for this company
Toni Vickers
Response:
Toni Vickers, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Brunswick, OH
Aurelio was excellent at explaining what I needed fixed and offered to check third bay door and make certain they were working well before he left-no extra charge. I'm confident with his work and am happy about Precision's expectations of their own work! Thank you!
Michelle Moscorelli
Response:
Michelle Moscorelli, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aurelio and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Brunswick, OH
Tyler was great. He explained the products, was on-time. No pressure to buy. Would recommend for friends and family.
Jennifer Brinkman
Response:
Jennifer Brinkman, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Tyler.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Brunswick, OH
Tim did an excellent job in explaining the problem and promptly fixed. Thank u
Susan Desantis
Response:
Thank you for reviewing your experience with Precision and our technician Tim. He is an asset to our business and we appreciate your kind words. Thank you for your business. We will look forward to serving you in the future if the need arises.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Brunswick, OH
Good job done
David Placko
Response:
David Placko, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Brunswick, OH
Technician fixed the problem and did a great job!
Julius Campana
Response:
Julius Campana, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Install Garage Doors
Brunswick, OH
Your garage door design consultant Jim Todd came out to give me an estimate on a new door and opener he was very knowledgeable of your products and very nice to deal with I will contact soon to get started.Thanks Mike G.
Mike Glendenning
Response:
Mike Glendenning, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Jim.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Brunswick, OH
Right on time. Fixed the problem easily. Gave a quote for a new door without any pressure. Thank you. I am more than pleased.
Candy and grant Relic
Response:
Candy Grant Relic, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
With 49237 Reviews
- 5 Star (95.6%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Dan Desantis
Precision Door Service of Akron
1197 George Washington BlvdAkron OH, 44312
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