Precision Garage Door of Columbia

Has Received 46 Reviews in:

Blythewood

Average Rating: 4.48


Garage Door Opener Repair

01/25/2016

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job was rushed, it just seemed like if more effort was taking into trying to find out the real reason, you could've told me that it was something minor. You guys wanted to charge me $500 to fix the issue and after you left the problem was solved without me having to pay that amount. After I stated to the technician that I have only been in my newly built house a year, he decided to go back and look at the garage opener again. As a first time customer, I would not use you guys again and wouldnt recommend you to any of my neighbors in the View subdivision.

Kitwanda Cyrus


Response:

Thank you for taking the time to respond to our request for a review. All responses to this review request are posted on our website for everyone to see. At Precision Door Service we strive for 100% Customer Satisfaction. Sometimes this is not achieved and we try to learn from these customer's experiences to become a better company. Our technicians perform a 25-Point Safety inspection on every garage door. Even on one year old doors we find major issues. Thank you for the opportunity.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/19/2016

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a bait and switch. Service was nonexistent. Quick look and informed need new system at $500. System actually works except for safety eyes that preclude automatic door closing. Expected to have service to fix but no parts even looked for. Said too old. Not professional response or what expected. Wish I could give a no star rating. $65 for nothing.

Sam Brick


Response:

Sam Brick, Thank you for responding to our customer satisfaction survey. At Precision Door Service we pride ourselves on excellent customer service with the best parts and warranties in the business. Occasionally we run into a proprietary product that the original manufacturer won’t sell replacement parts to, or that they no longer support with aftermarket products so our only alternative is to offer a system replacement. We strive to be competitive while providing this level of same day, fully licensed and insured service. We appreciate your feedback.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

01/08/2016

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door torsion spring broke at 5:30 PM. Searched the Internet: showed two competitors as CLOSED; Precision Door Service - OPEN 24 Hours!! Repairman was at my door by 7 PM! Door was working again in less than an hour!! Repairman was professional and courteous. Thank you!

Thomas Black


Response:

Thomas Black, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

12/21/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the initial call to the actual repair. Job well done. I'm satisfied with every aspect of my dealings with your company. The technician Drew did a fantastic job with the consultation, the quote, and salesmanship. I delclined the other items, but may act on those at a later date. I will use your company again. Thanks for the quick service.

Andy Shobert


Response:

Andy Shobert, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/18/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased this service based upon an advertisement on Angie's List. I prepaid for the service which included a tuneup. We found that the spring was broken and needed to be repaired. The Technician did not know about the special and charged us $240.00. I had to followup to get the bill adjusted and hopefully a refund.

Ellasteen Coley


Response:

Ellasteen Coley, Thank you for responding to our customer satisfaction survey. Unfortunately from time to time, as good as our techs are, they miss something. I can only apologize and know that you were immediately taken care of when you called with your concerns. Again, accept my apology and hopefully we demonstrated when something goes awry, we jump through hoops to make it right Thank you for your business.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

12/16/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the quick appointment, timely arrival, and expert service to correct my problem before the holidays. Thank you , Precision Doors.

Carol Robinson


Response:

Carol Robinson, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Doors

Garage Door Repair

12/01/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome Service i would recommend this service to anyone looking for Garage Service. Very knowledgeable of the business and gave you a sense of security in what they were doing to fix whatever issue you had with your garage. Bottom line up front I've not seen any other service that can top this one and i have used a couple. thanks again for such a great service.

Donald Morris


Response:

Donald Morris, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Broken Garage Door Spring Repair

11/02/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, very professional

Jim Young


Response:

Jim Young, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

10/31/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technican was prompt and quick. He did a courtesy inspection and was very nice

Rhonda Foster


Response:

Rhonda Foster, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

08/24/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service was very professional (5 star)! There were a few issues that was not caused by the Precsion Team that had to be corrected and were. We had the Lifestyle Screen installed and we are very pleased we the results.

Patrick Baker


Response:

Patrick Baker, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

08/05/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Employees did a great job. Quick, thorough work. I will call them again in the future.

Carl Quin


Response:

Carl, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

08/05/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Richard Smith was very professional and friendly. Precision has very reasonable prices. The work performed was to my satisfaction. I would give them a "5". Thanks so much!

Annette Lawrence


Response:

Annette, thank you for your kind words!

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/04/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ordered a service package from LivingSocial in the morning and by that afternoon, had service techs Richard and Chris at my location working on my garage door to tune up, replace door rollers and repair of the door frame/lift support system from a prior issue. Quick service and excellent explanation of additional items recommended to make sure my garage door continues to work as I expect. Would recommend this company to my friends and family for quality service

April Eastman


Response:

April Eastman, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

07/23/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Living Social Coupon Technican was great! Brian!

Mike Ross


Response:

Mike Ross, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

07/06/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my door serviced on Thursday night. The man was here over 4 hours. On Friday morning when we left the door would not close. It was holiday weekend so I waited until Monday to call back. My appointment is for Wednesday. Not very happy.

Marie Accardi


Response:

Marie, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience. Someone from the office will be calling you to reschedule ASAP. We have a customer service rep available 24hours a day 7 days a week. Please don't hesitate to call us any time of the day even on a holiday!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

07/06/2015

Blythewood, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Many thanks to Brian and Drew for coming out by 8 this morning to assure me that the garage door was not broken but the manual control was engaged. I appreciate the company standing by their products and getting a prompt face to face! And yes, I recommend Precision Door.

M.c. Evans


Response:

Thank you for the review. We appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

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Our Average Rating

With 60590 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

Precision Garage Door Service of Columbia

For this location's local site visit:

This location is owned and operated by:
Doug Kale

Precision Garage Door Service of Columbia

247 Plumbers Rd
Columbia SC, 29203
License: RBS 51634
We Fix Garage Doors Right Springy

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