Precision Garage Door of Columbia

Has Received 45 Reviews in:

West Columbia

Average Rating: 4.71


Garage Door Repair

05/09/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although work preformed seemed acceptable, I am very disappointed in my request. I own this property by am off location at the moment. I requested THREE (3) times to have a photo of items replace to see condition. I STILL have yet to receive as requested. I am suspicions that not all items needed replaced and was done only to increase cost.

Monte carson - ho, John & lisa dewaine - tenant


Response:

Monte- Thank for taking the time to provide a review of your experience with Precision. Thank you also for your patience while we forwarded the photos of the worn parts. I am glad that after hearing from you and your tenant, Brittney, that you are both very satisfied. We apologize again that it took as long as it did. We will use this as a learning tool so we can serve our clients better in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

04/29/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision for repair because my sister had her garage door repaired and was very satisfied. The technician Lee Lambert was here at the designated time, performed his job well, very polite and answered all my questions.

Nancy Love


Response:

Nancy Love, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lee and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

03/22/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really like Richard. Did a great job of giving me options.....5 Star

Larry Scott


Response:

Larry Scott, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Richard.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

03/20/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overnight, a spring failed on one of our two garage doors, trapping one of our vehicles in the garage. I called Precision Doors in the morning and a technician arrived in the afternoon at the scheduled time. We talked about what needed to be done (minimum fix vs doing it right) and the technician made the repairs quickly and efficiently. Lee was professional, knowledgeable, and helpful. Great same day service. Thanks!

Miriam Oudejans


Response:

Miriam O., thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Lee and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

03/14/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lee was on time and was a very personable and professional young man. He had what I thought was a huge job, but he was finished with everything in exact as he explained was done in about 1 hour. Thank you Precision Door - Great job.

Ellis Gilliam


Response:

Ellis Gilliam, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Lee.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/10/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is the best out there. Every time we need them, they are here quickly and take care of our needs on the same day. We will use them again!

Denise Grover


Response:

Denise Grover, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Install Garage Doors

03/02/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew was very knowledgeable. having new garage doors installed with all new part. Drew was on time and was courteous.

Reonell Grainger


Response:

Reonell Grainger, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Drew.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

01/07/2016

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not pleased at ALL! You guys are a rip off

Courtney Martin


Response:

Courtney Martin, Thank you for responding to our customer satisfaction survey. At Precision Door Service we provide our customers with permanent repairs to the garage door and garage door opener. Sometimes this means addressing what caused the part to fail instead of just replacing it. These repairs will cost more but we feel that repairing the entire door will provide our customers with many years of worry free garage door usage. We will review this invoice with our technician and learn how we can better serve our customers. Thank you again for your feedback.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

12/14/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is a great company. Called them on a Sunday night and they had a technician out the next day. Drew is an excellent tech and I would ask for him. Nice to have this kind of service these days and times.

Andy Koin


Response:

Andy Koin, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

11/25/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

had used Precision once in the past and found them to be very efficient. The technician was very knowledgable and performed the inspection of my garage doors, then told me what I needed. I will need new doors which will be ordered and installed when they arrive.

Rachel Bundrick


Response:

Rachel Bundrick , we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

11/03/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the work done

Laura Chavarria


Response:

Laura Chavarria, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/28/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron came over same day. He was very thorough with me about what needed to be done and was such a delight to talk to. I would highly recommend Precision for your garage door issues.

Cricket Poston


Response:

Cricket Poston, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Aaron and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

08/15/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called for service at 9:30 am the technician was at our house by noon. I couldn't believe how fast they were. The technician serviced the door and its working better then ever. I would highly recommend them.

Jeff Roley


Response:

Jeff Roley, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

08/12/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian Simms did a great job installing our garage door opener. I appreciate the prompt service that was provided.

Richard Mceachern


Response:

Richard Mceachern, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

07/29/2015

West Columbia, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with the service tech for Precision Door. He was on time, professional and clearly explained the problem with our garage door. After replacing the parts he explained the installation and went over how we performance maintenance on the door. He answered all questions and was very thorough and polite.

Diane Barnes


Response:

Diane Barnes, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

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Our Average Rating

With 60585 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

Precision Garage Door Service of Columbia

For this location's local site visit:

This location is owned and operated by:
Doug Kale

Precision Garage Door Service of Columbia

247 Plumbers Rd
Columbia SC, 29203
License: RBS 51634
We Fix Garage Doors Right Springy

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