Precision Garage Door of Virginia Beach

Has Received 552 Reviews

Average Rating: 4.91


Garage Door Opener Repair

04/24/2017

Yorktown, VA

Review:

Precision Door Service repaired our garage door opener. The door would open up sporadically at all times of the day (and night), creating a security hazard. We called our home owners warranty and Clint Faber was assigned to our project. He showed up on time, introduced himself, and was extremely professional. Clint showed attention to detail, was methodical, and very meticulous. He systematically worked through the problem until he got it fixed. At one point, he reassured me that he would get to the bottom of the problem. Once finished, he picked up the mess, explained what he did, and offered some maintenance tips for the future. Clint definitely went above and beyond. I can't remember having a more positive interaction with a service technician. We highly recommend Precision Door Service and will not hesitate to call them if needed in the future!

Nick & lori Milazzo


Response:

Nick & Lori Milazzo, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Clint.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

04/24/2017

Williamsburg, VA

Review:

Your employee did a good job!

Wesley Campbell


Response:

William Campbell, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

04/24/2017

Chesapeake, VA

Review:

Garage door repair. By far the technician Justin was the BEST. Service rendered was very well explained before hand, with a total inspection of the system. Recommendations were made with no pressures. We had total trust with Justin, he was very knowledgeable, very thorough, very clean. All parts were upgraded quality, and when finished we felt that we had a brand new door with springs, rollers, bearings and cables. I would recommend Precision!

Anthony Burns


Response:

Anthony Burns, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Justin and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/21/2017

Newport News, VA

Review:

The technician was great. Don't lose him. Great salesman and tech.

John Gorbett


Response:

John Gorbett, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

04/20/2017

Portsmouth, VA

Review:

Clint did a great job on my door overhaul. Clint offered several repair options, and explained each in detail. After deciding on the best option, the work was completed in about an hour. Thanks for a quality job.

Troy Renfrow


Response:

Troy Renfrow, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Clint and his work.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

04/20/2017

Norfolk, VA

Review:

The technician was on time, knowledgeable, & efficient. I was taken back by the cost, However in a situation like that you do not have much choice.

Denny Mclellan


Response:

Denny Mclellan, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

04/19/2017

Virginia Beach, VA

Review:

After making contact through the internet, I received a prompt reply and an appointment within 1/2 day was scheduled. Nick called to ask if he could come a few minutes earlier than the scheduled window. Nick was a true professional, made time to ensure all my questions were answered and provided a quote at the end of the appointment. I could not have been happier with this overall experience.

Dave K


Response:

Dave K, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

04/19/2017

Williamsburg, VA

Review:

Beau was a total professional. So appreciate the same day service. If needed again, Precision Door will be my first (and only) call.

A Happy Williamsburg Customer


Response:

Thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Beau.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

04/18/2017

Newport News, VA

Review:

Thank you to the service technician and customer service representative that I spoke to on the phone today. Service was prompt and professional!

Charlene Bazemore


Response:

Charlene Bazemore, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Rollers

Broken Garage Door Spring Repair

04/17/2017

Lanexa, VA

Review:

I couldn't be more pleased. Prompt and professional and able to make all the repairs in one visit......no need to order parts or make a second visit. I particularly liked the garage door opener design. A single solid track makes so much sense. Lastly, the attention to detail left no corners cut and a door that opens like new.

Greg Redick


Response:

Greg - Thank you for reviewing our recent service call in your garage. We strive for 100% customer satisfaction in all that we do. We appreciate your business and will look forward to serving you in the future if needed.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

04/17/2017

Newport News, VA

Review:

Prompt and outstanding service. *****

Hazel Fisher


Response:

Paul & Hazel Fisher, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/14/2017

Williamsburg, VA

Review:

Definitely a 5-star. As luck would have it they were in the area when I called in my problem, and within 15 minutes the technician was here fixing the problem. The garage door has never worked better.

Bill Pearson


Response:

Bill Pearson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

04/12/2017

Virginia Beach, VA

Review:

5stars--receptionist was lovely and very caring. Justine was very pleasant and very efficient. Love the new equipment. He went out of his way to meet our expectations. Will tell others of your great company!

Phyllis Washburn


Response:

Phyllis Washburn, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

04/12/2017

Virginia Beach, VA

Review:

Called after hours. Got next day appointment without trouble. Excellent-fast repair.

Nicole


Response:

Nicole, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

04/12/2017

Hampton, VA

Review:

Excellent job.

James Ferguson


Response:

James Ferguson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

04/11/2017

Virginia Beach, VA

Review:

I have used precision in the past, and their professionasm is outstanding, The technicians are so professional, great attitude, neat and clean. they explained everything that they were going to do and then he operated my door and made sure that I was completely satisified with his work. My technician is Nick Decker. I also refered him to my neighbor for work on his door.

Brian Black


Response:

Brian Black, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

04/11/2017

Williamsburg, VA

Review:

Brian did an excellent job repairing our garage And explained what went wrong He was timely and efficient I would definitely use precision door again and recommend to our neighbors

Icrish Brown


Response:

Icrish Brown, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Broken Garage Door Spring Repair

04/10/2017

Suffolk, VA

Review:

My experience was not the best. After paying the $100 service call fee, we were told that our warranty didn't cover the part needed to fix my garage door. We were quoted a ball park figure of $800-$900. We have a warranty that doesn't cover whats needed, go figure.

Roslyn & antonio Perez


Response:

forwarded info to Shannonmuncy1@gmail.com 4-1-17. awaiting response

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

04/10/2017

Suffolk, VA

Review:

quick and easy

Rollin Desroche


Response:

Rollin Desroche, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

04/10/2017

Suffolk, VA

Review:

Nick is great.. Always the consumate professional..5 stars

Woody Brown


Response:

Woody Brown, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

04/10/2017

Virginia Beach, VA

Review:

Excellent service. Very prompt. Very friendly and knowledgeable. Explained everything in great detail. Would definitely recommend to everyone!

Carol Lopez


Response:

Carol Lopez, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

04/08/2017

Williamsburg, VA

Review:

Telephone conversations were courteous when arranging the appointment and confirming an arrival time. Nick Decker is friendly, efficient and competent.

Fred Rothermel


Response:

Fred Rothermel, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

04/07/2017

Virginia Beach, VA

Review:

Fast, but professional install. Great Job!!

James Mcnair


Response:

James Mcnair, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

04/07/2017

Portsmouth, VA

Review:

Tech assessed the door issue and then called American Home Shield before discussing with the customer. Said the door was too heavy due to insulation that I added. Total weight of the added insulation was on the order of 6 pounds on a door that weighs nearly 200 pounds. As a result of he way this was handled, AHS did NOT honor their warranty. The tech then proceeded to tell me the repair costs would be on the order of $1350. I asked them to leave. I will use another company for the repair.

Richards Robert


Response:

When a Home warranty company asks us to attend to their customer, we are obligated to assess the situation as an independent third party. Once the problem is assessed, we are required to contact the warranty company. Based on their contract that you entered into, they decide if the problem is covered. We apologize that you wanted us to operate in ways that we are not allowed under that contract. The difference in poundage that many springs lift is 5-10 pounds. We regret that you so adamantly disagreed and asked us to leave.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

04/06/2017

Smithfield, VA

Review:

Excellent service. Thank-you.

Michael R.


Response:

Michael R, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

04/06/2017

Williamsburg, VA

Review:

Did not check the website.

Pat Morton


Response:

Pat Morton, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Repair

04/06/2017

Carrollton, VA

Review:

The service I received was both professional and personable. My questions were answered and the entire process was very easy. I would contact you again.

Charles Cramer


Response:

Charles Cramer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

04/05/2017

Newport News, VA

Review:

Service was on time and great! Beau the technician was courteous and helpful great job! The door in total was put in by PDS 3 years ago and this was a tune up. Will stay with PDS in the future.

William Roberts


Response:

William Roberts, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Beau.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Opener Repair

04/04/2017

Virginia Beach, VA

Review:

The reps that showed up were on time, professional, courteous, competent and honest. They went right to work, diagnosed the problem and fixed it promptly. They pointed out some potential issues and gave me the option to take care of it now or later. I would call this company again with no hesitation.

Carl Hauser


Response:

Carl Hauser, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Garage Door Opener Repair

04/03/2017

Williamsburg, VA

Review:

5 Star service. Service man arrived on schedule, he was courteous and very efficient in servicing my garage control unit. On service representative suggestion, purchased a backup battery for the control unit to preclude any future problems due to power outages.

Lou Villarreal


Response:

Lou Villarreal, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

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Our Average Rating

With 59253 Reviews

  • 5 Star (95.8%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Virginia Beach Locations:
Chesapeake (757) 559-1991 72 Reviews
Hampton (757) 751-9999 34 Reviews
Newport News (757) 525-2000 43 Reviews
Norfolk (757) 828-0001 29 Reviews
Portsmouth (757) 606-9001 16 Reviews
Suffolk (757) 528-8585 54 Reviews
Virginia Beach (757) 453-4000 203 Reviews
Williamsburg (757) 603-3000 57 Reviews
Yorktown (757) 525-2600 44 Reviews

Precision Door Service of Hampton Roads

For this location's local site visit:

This location is owned and operated by:
Scott Kale

Precision Door Service of Hampton Roads

320 Cleveland Place
Virginia Beach VA, 23462
License: 2705 128401
We Fix Garage Doors Right Springy

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