Precision Garage Door of Virginia Beach
Has Received 606 Reviews
Average Rating: 4.92
Install Garage Doors
Virginia Beach, VA
After making contact through the internet, I received a prompt reply and an appointment within 1/2 day was scheduled. Nick called to ask if he could come a few minutes earlier than the scheduled window. Nick was a true professional, made time to ensure all my questions were answered and provided a quote at the end of the appointment. I could not have been happier with this overall experience.
Dave K
Response:
Dave K, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Williamsburg, VA
Beau was a total professional. So appreciate the same day service. If needed again, Precision Door will be my first (and only) call.
A Happy Williamsburg Customer
Response:
Thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Beau.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Newport News, VA
Thank you to the service technician and customer service representative that I spoke to on the phone today. Service was prompt and professional!
Charlene Bazemore
Response:
Charlene Bazemore, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Broken Garage Door Spring Repair
Lanexa, VA
I couldn't be more pleased. Prompt and professional and able to make all the repairs in one visit......no need to order parts or make a second visit. I particularly liked the garage door opener design. A single solid track makes so much sense. Lastly, the attention to detail left no corners cut and a door that opens like new.
Greg Redick
Response:
Greg - Thank you for reviewing our recent service call in your garage. We strive for 100% customer satisfaction in all that we do. We appreciate your business and will look forward to serving you in the future if needed.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Newport News, VA
Prompt and outstanding service. *****
Hazel Fisher
Response:
Paul & Hazel Fisher, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Williamsburg, VA
Definitely a 5-star. As luck would have it they were in the area when I called in my problem, and within 15 minutes the technician was here fixing the problem. The garage door has never worked better.
Bill Pearson
Response:
Bill Pearson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Virginia Beach, VA
5stars--receptionist was lovely and very caring. Justine was very pleasant and very efficient. Love the new equipment. He went out of his way to meet our expectations. Will tell others of your great company!
Phyllis Washburn
Response:
Phyllis Washburn, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Virginia Beach, VA
Called after hours. Got next day appointment without trouble. Excellent-fast repair.
Nicole Gillman
Response:
Nicole, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Hampton, VA
Excellent job.
James Ferguson
Response:
James Ferguson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Virginia Beach, VA
I have used precision in the past, and their professionasm is outstanding, The technicians are so professional, great attitude, neat and clean. they explained everything that they were going to do and then he operated my door and made sure that I was completely satisified with his work. My technician is Nick Decker. I also refered him to my neighbor for work on his door.
Brian Black
Response:
Brian Black, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Williamsburg, VA
Brian did an excellent job repairing our garage And explained what went wrong He was timely and efficient I would definitely use precision door again and recommend to our neighbors
Icrish Brown
Response:
Icrish Brown, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Brian and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Suffolk, VA
My experience was not the best. After paying the $100 service call fee, we were told that our warranty didn't cover the part needed to fix my garage door. We were quoted a ball park figure of $800-$900. We have a warranty that doesn't cover whats needed, go figure.
Roslyn & antonio Perez
Response:
forwarded info to Shannonmuncy1@gmail.com 4-1-17. awaiting response
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Suffolk, VA
quick and easy
Rollin Desroche
Response:
Rollin Desroche, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Suffolk, VA
Nick is great.. Always the consumate professional..5 stars
Woody Brown
Response:
Woody Brown, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Virginia Beach, VA
Excellent service. Very prompt. Very friendly and knowledgeable. Explained everything in great detail. Would definitely recommend to everyone!
Carol Lopez
Response:
Carol Lopez, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Williamsburg, VA
Telephone conversations were courteous when arranging the appointment and confirming an arrival time. Nick Decker is friendly, efficient and competent.
Fred Rothermel
Response:
Fred Rothermel, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Virginia Beach, VA
Fast, but professional install. Great Job!!
James Mcnair
Response:
James Mcnair, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Portsmouth, VA
Tech assessed the door issue and then called American Home Shield before discussing with the customer. Said the door was too heavy due to insulation that I added. Total weight of the added insulation was on the order of 6 pounds on a door that weighs nearly 200 pounds. As a result of he way this was handled, AHS did NOT honor their warranty. The tech then proceeded to tell me the repair costs would be on the order of $1350. I asked them to leave. I will use another company for the repair.
Richards Robert
Response:
When a Home warranty company asks us to attend to their customer, we are obligated to assess the situation as an independent third party. Once the problem is assessed, we are required to contact the warranty company. Based on their contract that you entered into, they decide if the problem is covered. We apologize that you wanted us to operate in ways that we are not allowed under that contract. The difference in poundage that many springs lift is 5-10 pounds. We regret that you so adamantly disagreed and asked us to leave.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Smithfield, VA
Excellent service. Thank-you.
Michael R.
Response:
Michael R, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Williamsburg, VA
Did not check the website.
Pat Morton
Response:
Pat Morton, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Carrollton, VA
The service I received was both professional and personable. My questions were answered and the entire process was very easy. I would contact you again.
Charles Cramer
Response:
Charles Cramer, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Newport News, VA
Service was on time and great! Beau the technician was courteous and helpful great job! The door in total was put in by PDS 3 years ago and this was a tune up. Will stay with PDS in the future.
William Roberts
Response:
William Roberts, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Beau.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Garage Door Opener Repair
Virginia Beach, VA
The reps that showed up were on time, professional, courteous, competent and honest. They went right to work, diagnosed the problem and fixed it promptly. They pointed out some potential issues and gave me the option to take care of it now or later. I would call this company again with no hesitation.
Carl Hauser
Response:
Carl Hauser, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Williamsburg, VA
5 Star service. Service man arrived on schedule, he was courteous and very efficient in servicing my garage control unit. On service representative suggestion, purchased a backup battery for the control unit to preclude any future problems due to power outages.
Lou Villarreal
Response:
Lou Villarreal, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Chesapeake, VA
Precision Door has serviced our garage doors several times and I always have great service! Justin was our technician twice now (I requested him the second time) and we are very happy with him and the work he does!
Tracy Jones
Response:
Tracy Jones, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Justin and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Virginia Beach, VA
Right on time! Oiled and tuned up the door, rebalanced the cables. Door now opens and closes consistently and it hits the ground leveled! Excellent job. Reasonable cost.
Judie Nemeth
Response:
Judie Nemeth, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Virginia Beach, VA
Rob and his asst. did a fine job fixing my.garage door. First he presented the options I had. Then he went to work and accomplished his task quickly.
R. j. Phillips
Response:
R. j. Phillips, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Virginia Beach, VA
Bob was professional, clean, and knowledgeable. Very pleased with the quality of service.
Steven Williams
Response:
Steven Williams, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Bob and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Opener Repair
Virginia Beach, VA
Prompt,thorough and professional.
Kirk Baldwin
Response:
Kirk Baldwin, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Virginia Beach, VA
Thank you for all the great work, The tech did an outstanding job readjusting our door.
Kerry Smith
Response:
Kerry Smith, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 103,112 Reviews
For this location's local site visit:
This location is owned and operated by:
Scott Kale
Precision Door Service of Hampton Roads
320 Cleveland PlaceVirginia Beach VA, 23462 License: 2705 128401