The installer arrived ahead of time. He was very knowledgeable and did a superb job.

Rhawn Rider

We chose Precision because they were in a neighborhood publication a while back and used them once before to replace some broken rollers. My wife went to leave my house on Tuesday morning and our garage door would not open. On Wednesday a technician came out, immediately showed us the problem. The garage is 14 years old, about the time things begin to go wrong. He explained all the options. We never felt he was trying to up sell us...just presented options. We opted to also have the the motor replaced with a lifetime warranty. They offered a much appreciated military discount and then fixed everything! Dylon took time to slowly go over everything with my wife since there were new and improved features. She said he is excellent teacher making sure she understood everything. Precision came to our rescue, did an excellent job in a very short period of time. Our new motor is so quiet compared to what we had. I highly recommend them for your garage door needs.

L. and S. Saltee

I had no expectations but am very pleased . Edward was here wednesday to assess and give an estimate and today I have a new operating garage!! Life is good .... Thanks for the quick fix and the amazing professionalism.

Laurie Mcnelly

Isaiah and his partner (I think Thomas) worked very well together. Isaiah presented me with my options on my repair and was not overbearing at all presented pros and cons of each option. They worked independent of each other and finished the motor replacement in under 1 hour including clean up and reprogramming my car and outside remote. Only negative was they forgot to put lightbulb in new motor but you can't expect perfection but close enough would recommend to anyone needing garage door repair.

Gary Sands

The two guys did a wonderful job, very professional . Thank you.

Wilma Harrison

The technicians arrived on time, quickly diagnosed the problem, repaired the safety beam system, and completed preventive maintenance on my motor. The guys were highly professional, answered all my dumb questions with a smile, and thankfully liked dogs.

Billie Jo Poole

Really good customer service. Our technician Kirby R.III is very knowledgeable, polite, and helpful. I will definitely use your service again for anything to do with my garage door.

Supiya Ukangsin

Great company. Very polite and helpful on phone as was the technician who came out to house. He fixed the garage door correctly and it works again perfectly. Great experience. Highly recommended. We had similar experience when we lived in Birmingham.

Joe & Kim Dixon

Awesome service. Isaiah was the best! My garage doors have never worked better.

Mary Proctor

Rating is 5. New Garage door opener and rollers installed. Young man that performed the service was respectful, friendly and did a very good job.

Mary Pinson

Adjustment needed; office personnel and service tech were helpful, courteous, and got the needed adjustment done - same day service. I definitely recommend this company.

Linda

I was extremely impressed with the service provided by Precision Door. Kirby, the technician, was extremely helpful and professional. He was very knowledgeable and helped me with garage door care tips for preventative maintenance. Very pleased!!!

Judson Davis

Kirby’s service was excellent! He was prompt, considerate, honest, and extremely informative. I would give this man an A+ rating and would be honored to have service from him again. Thank you Precision, as always.

Brenda Melancon

Emanuel was punctual and did a great job.

Walter McNellage

The technician came out when I was told he would be at my house within two hours of my call for service repairs. Shawn was both professional and courteous. He was fast and did a great job. I’ve saved this company in my contacts for the future if needed. I would highly recommend them.

Terry Sanders

On time, fast and knowledgeable. Couldn't ask for better

Mark S. Etheridge

Tech was very professional and did a quality job. I highly recommend them for any future needs in this field.

Jamie Barton

Kirby was terrific! He diagnosed our problems and offered possible solutions without any “over-selling” so that I could make an informed choice. He was professional, thorough and very patient as he answered all of my questions. You are very fortunate to have an employee such as Kirby because it says a lot about the quality of your company. Keep him happy! Thanks Kirby.

John Marcus

Kirby was a professional. The whole experience was positive.

Joe Hutchins

I saw one of your trucks on Ono Island, in Orange Beach. Your tech was very informative and very dedicated to his work. Very Professional.

William Marks

The garage door spring broke on Saturday morning! I called Precision Door Service because I remember that the last time that I used them (2014) that the service person stressed that they worked on weekends. Upon calling, I was given a time slot, by a live person, Amber, of 12 noon to 2 p.m. Kirby arrived about 10 minutes early. He laid out the options to my wife who selected the service that we wanted and Kirby began work and was about through when I arrived home at about 12:30 p.m. Just as he was preparing to leave he noticed that the belt had missing notches in it, which would eventually lead to another service call. He offered to fix it then or to come back on Monday, with the awareness that no one could predict the time of complete failure of the belt. Since he had no other appointment at the time I selected to have him fix it now. After securing the part, he did so. Upon completion of the work I noticed a light leakage on one side of the door. Kirby was very agreeable to adjusting the opener to resolve that problem. Another thing that I liked about the service, even though I was not present when he arrived, he took the time to explain in detail how the failure likely had occurred and why the door was so hard to open with the spring broken. Kirby was very personable and professional in his approach to repairing the garage door. The only thing about the service call that was a little distasteful was the need to replace parts other than the broken spring. Kirby explained the reason for that was so that a 1 year warranty could be offered. The big plus with this service call was the availability of a Saturday repair (when needed/wanted) and the pleasant attitude of the service professional, Kirby. Thank you.

Justice Manning

Very positive experience. Emmanuel was very knowledgeable and friendly. We will definitely recommend Precision.

Carl Rietman

outstanding service. the service is a ten, best of the best

William Carter

They installers get a 5. They explained all very well and ended up putting in a new spring, rollers, motor,... Outstanding service

Dan Lowery

Dan Lowery, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

We have two garage doors at our restaurant, unfortunately one of latches was bent after some wear and tear, which wouldn't allow us to open it all the way. We made a call this morning, and I was blown away by how fast Kirby got here. Kirby was exceptionally helpful, and made everything very easy to understand. He made sure to explain everything before he even began working. Within 5 minutes, he checked out the problem, and was already installing a new latch.

Max Fitzgerald construction

Brittani Siegel, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kirby and his work.

The Precision Team

I had to call Precision Door after my company I have used over 10 times and spent over 2k with failed to show. Christopher Brown came out looked at the door ( was a bit noisy and I was concerned ). Chris cage out and inspected everything and advised me everything looked good and didn’t charge me for any unneeded repairs. Since he was nice and they came out and did a free inspection on a Saturday I had them quote me a new garage door. I will be using them in the future for sure!

Ben Cash

Ben Cash, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Waited almost 6 weeks for door that was suppose to be ready in 2 or 3 weeks. I finally had to call - no word from them. Hurriedly brought out the doors the day I called and door did not fit. Had to have another one brought over from Mobile ( not the one I ordered.) The guys who put the door in were wonderful and did a great job - but was disappointed in the entire experience.

Kay Speir

I am very pleased with the work your technician Kirby has done. He knows what he is doing and explained every to us. Thank you Kirby.

Brigitte Crenshaw

Brigitte Crenshaw, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Kirby.

The Precision Team

The Precision technician who installed new garage door springs and bearings, at our home, was very professional. He explained what he needed to do before he performed the work and quoted an estimated cost. The repairs were completed in a timely manner and the area was left clean as it was before he arrived. It should be noted the technician arrived on time on a Saturday afternoon. We were pleased with his work.

Daniel Lee

Daniel Lee, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. 

The Precision Team

Guys were great, love the garage door. very satisfied, it was so fast and easy I am kicking myself for not doing it years ago

Harold Brown

Harold Brown, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.   

The Precision Team