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Precision Garage Door of East Bay

Has Received 585 Reviews

Average Rating: 4.81


Precision Van

Garage Door Opener Repair

04/01/2020

Oakland, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw on tv. Had a great experience from the first call to the completion of my repair and all in the same day! James W. was the tech. He was very professional and thorough. Your company will definitely be my go to for garage door service. Margaret Hutchins

Margret Hutchins

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Opener Install

03/28/2020

Antioch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was great including the service tech, very professional.

James Prock

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

03/26/2020

Union City, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great response time within 2-3 hours of calling for repair our serviceman Paul Brinkman arrived. Great professional work preformed so nice all the parts necessary for the repair were on his truck. Again. great response and professional service. Thanks Paul Brinkman!!

Pam Jones

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

03/24/2020

San Leandro, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well I was a little unhappy that your tech could not offer me a remote as he stated that my unit is out dated. I didn't think after you pulled up my record and knew what kind of unit I had from your installation record you didnt tell me that before charging me 50 dollars for him to spend 10 minutes and talking on the phone the entire time he was here. I will call the manufacturer of the opener and get replacement openers, that was the purpose of the service call today.

Terry Drace


Response:

Terry - Thank you for reviewing our recent service call out to your home. We aim to have fully satisfied customers and regret if there may have been any miscommunication. We will look to this as a teaching opportunity for our team to improve our communications with customer in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

03/21/2020

Fremont, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In these trying times of the Asian Virus it was wonderful to have Danny from your Precision door Co. fix my garage door. He called and arrived two hours before his appointment time. He replaced the springs, wheels, and reinforced the rails. The door works quieter and is like new. I now can take my car in and out of the garage in an emergency. I am in my eighties and a great grandmother. I appreciate your quick service and help. You are a five star company in my book. Thank you.

Elaine Rodgers

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

03/14/2020

Pleasanton, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip was Great. On time and provide me all my options and the Garage Door work much better than before.

Craig B

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

03/11/2020

Hayward, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

MARIO was excellent and new garage opener installed in about 2.5 hrs and removed old opened and disposed of it for. He helped me to understand app and make sure everything was in good working order before leaving. Thanks so much.

Jill Bush

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

03/06/2020

Martinez, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm very satisfied with the work Daniel Yang did , he also gave some tips to keep my door garage running better .

Elmer Osorio

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

03/05/2020

Union City, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Abad. Sheridan is knowledgeable, efficient, polite, helpful/ Thanks.

Bernie Paelmo

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/03/2020

Union City, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy dealing with Precision. The person making the appointment was very nice and the technician arrived exactly at time he said he would and completed the necessary repairs professionally.

Calvin Sagara

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

02/27/2020

Walnut Creek, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, speedy (same day) service. Very knowledgeable service engineer.

Geoffrey Dennis

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/26/2020

Oakland, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Advertisements and customer reviews. Timothy Dugdale was very helpful in describing what needed to be done and did a very good job accomplishing the repair. I am glade I went with his recommendation. Thank you.

Charles Osterloh

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Opener Install

02/24/2020

Martinez, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim did a very professional job installing my new garage door motor. He explained the new features and assisted me setting up remote settings in my car. He was punctual and, once again, professional.

Pk George

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

02/24/2020

Walnut Creek, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim did a fantastic job. He was right on time, figured out the problem right away, replaced the door rollers quickly and explained it all. Great service. I'd definitely use Precision again.

Val Jensen

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

02/18/2020

Oakland, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As a project manager, I am all about quick responses and helpful solutions. I called Precision Door Service on a Monday and had a technician out to the property on Tuesday morning. He quickly identified the problem and had the parts to correct it immediately. I have used Precision Door Service whenever I have a garage door that needs repair. I am very grateful for their expertise, professionalism, and communication.

Jill Shortley

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

02/13/2020

Castro Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service provider was professional and friendly. He explained clearly and showed great patience when answering my questions.

Ebony Onoh

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

02/03/2020

Hayward, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Sheridan did an excellent job imaging a new opener, and repairing the springs on my garage door. I'm very satisfied with the service I received. Mike McHugh

Michael Mchugh

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair

01/31/2020

Hercules, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry arrived on time as stated. Very nice personality. Felt like he was family! Precision is lucky to have a good worker like Jerry. Would recommend the company to anyone in need of garage doors or repair. Keep up the good work. Excellent Customer Service.

Charles Hopkins

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

01/30/2020

Berkeley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Highest rating possible for Jerry Parker the technician who made the call. He worked hard and fast; determined the problem and mistakes by the prior repair party. and he was very informative in doing the work.Improperly installed springs were replaced and the door worked properly thereby saving me the cost of a new operator. I give him and Precision 5 stars.

William Foley

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

01/29/2020

San Ramon, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You seemed professional online and could come out next day.

Jerry Cavalieri

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

01/25/2020

Pinole, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My daughter needed a new garage door and I saw their ad and thought I would give Precision Garage Door a try and I am certainly glad I did. I received a fair estimate and decided to go with them . The installer came right on time and got right to work. He was very nice and did a great job explaining and answering questions regarding the features of the new door. As for the door, it's awesome. So much so that I plan to replace my older garage door and I will definitely be using Precision Garage Door .

Darlene Davidson

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

01/22/2020

Castro Valley, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank Precision for the quality service I received today. Your technician James Walker was very professional. He explained the different options for the equipment and the install. He was able to finish the install and also the clean up in the time he said. I'm still getting used to the new opener. If needed for other residence or repair I would request and hope that Precision would send James D. Walker for any future repair or install. D. Pledger

Don Pledger

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

01/16/2020

Hayward, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario is an honest technician. I consulted another technician before I contacted Precision. Mario dispelled all my doubts and distrust as to what needs to be done. He was straight forward, polite and helpful. I trust his recommendations of what needed to be done. This was very important for us because there were so many garage door repair companies. With Mario, the decisions for spending over $1000 was made easily. I just relaxed and let h8m do the work. He did a great job, help things set up patiently with my iPhone, and cleaned up well afterwards. I like his style. For this reason, I would recommend Precision to anyone I know.

Sophia Ashley

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/14/2020

Brentwood, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was great. Explained all the options with me and gave me estimates on the options. Really appreciated his professionalism and great work.

Laurie Daniel

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/11/2020

San Ramon, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was very courteous and did a good job! Very good at what he does, thanks James

Martha Pittore

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

01/08/2020

Oakland, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The advertising was great but the service did not live up to the ads. I typically do not write reviews but I wanted to make others aware of my experience so you can be aware. I was unable to open my garage door and asked for a quote to solve the problem. The Precision technician (Sheridan) came out same-day and in less than 5 minutes of looking at the door opener he told me I needed an entire new system with a larger door motor, a larger spring and new side rails. In less than 5 minutes he gave me a quote for $2300. He did not perform any work. He looked at the keypad and told me the keypad was "too old and the instructions were missing" so he was unable to trouble-shoot the keypad. I paid him the $40 service charge and asked him to leave. I had another contractor help me and he changed the battery in the keypad and solved the problem. So, my door works after a keypad battery replacement. Be careful. Seems like this crew is only interested in total system replacements. I have a 2nd house in need of a new door and new opener. I had intended to schedule Precision at the 2nd house but think I'll try another service for now.

Marisa Hurtado


Response:

Ms. Hurtado, Glad we had a chance to speak. Thank you for your feedback. We are happy to refund your service charge. Sincerely apologize for your experience. Your technician did a terrible job of communicating with you. We spoke with your technician. He felt that to do not some of the work he recommended was leaving the door unsafe. Glad your door is working for now. You may want to have it checked again soon. Thank you.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/06/2020

Pleasanton, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw the add in our daily newspaper and we are very happy with your service. Jerry was very friendly and professional. We will definitely use you and him again

Norman Okeefe

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

01/04/2020

Pinole, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks to James for doing an excellent job installing my new garage door opener & sensors and adjusting the door springs. James was prompt, professional and very helpful in answering all my questions and explaining my options. My garage door now operates smoothly and quietly (which I never had before). Precision Door Service quality and professionalism are first rate, highly recommend them! Happy homeowner in the East Bay. P.S. Found them through the Diamond Certified Business directory.

Elizabeth C.

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Repair

01/03/2020

El Cerrito, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent Service! Very professional and efficient. I can highly recommend! I wish all companies would perform like this!

Stephan

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/30/2019

Danville, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech, Tim Dugdale, was prompt to respond to our emergency service request for door repair. Was thorough in explaining the repairs needed and did an excellent job! Replaced the springs and end bearings.

Ted Felmann

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

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Our Average Rating

With 65732 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

View All USA Locations

East Bay Locations:
Alameda (510) 306-7070 32 Reviews
Antioch (925) 219-9421 34 Reviews
Berkeley (510) 423-3939 20 Reviews
Brentwood (925) 392-6066 10 Reviews
Contra Costa (925) 392-6255 166 Reviews
Danville (925) 309-7186 28 Reviews
Dublin (925) 236-2855 9 Reviews
Fremont (510) 279-4218 51 Reviews
Hayward (510) 200-8908 49 Reviews
Lafayette (925) 900-1040 22 Reviews
Livermore (925) 290-7979 40 Reviews
Oakland (510) 858-2929 27 Reviews
Pleasanton (925) 621-8055 19 Reviews
Richmond (510) 619-1144 12 Reviews
San Leandro (510) 398-4200 5 Reviews
San Ramon (925) 558-2200 29 Reviews
Tracy (209) 207-0372 1 Reviews
Walnut Creek (925) 695-1268 36 Reviews

Precision Door Service of East Bay

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of East Bay

20986 Corsair Blvd
Hayward CA, 94545
License: #993539
We Fix Garage Doors Right Springy

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