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Precision Garage Door of Orange County

Has Received 6 Reviews in:

Ladera Ranch

Average Rating: 3.67


Precision Van

Garage Door Repair

01/23/2020

Ladera Ranch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not happy and rating a 1, because the keypad I had installed doesn't work consistently. Neither does the remote control. I've called to have this fixed - one time someone came out and said there was nothing wrong with the keypad. Again I tried to use it, and it wasn't working and I scheduled to have someone come over the weekend to fix it. I waited 2 hours past the scheduled time and got a call saying the tech was running late. The remote and keypad don't work and I can't get someone to call me back.

Shani Payne


Response:

Shani, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. Feedback helps us tackle issues and become a better business. We would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

01/20/2020

Ladera Ranch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Since there is no million star rating, I'll settle for five. I could not be more pleased with the service and work provided. Same day, professional and lightening fast! Shout out to Rudy for noticing other issues with our door system besides the broken spring (cables and rollers were worn out) and offering to replace. I did not feel like I was being upsold, I felt like Rudy cared about ensuring our door and opener would not have more issues in the near future. With a five year warranty, how could I go wrong? I've saved PGD in my contacts. From this day forward, the only call I'll make for any future garage door issues is to this terrifically professional company! Thank you Rudy and Precision Garage Door!

Kim Miller


Response:

Thank you Kim for your review and business. It's been a pleasure working with you.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

04/09/2019

Ladera Ranch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service and helpful in explaining how to fix my garage door issue. I would recommend this company to friends and neighbors.

Ava Bruce


Response:

Ava, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

12/20/2017

Ladera Ranch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Second time using these guys. Got a spring from them 5 years ago, and it broke sooner than the original one that came with the house. I called them to come out to replace it. When the tech came out, he wanted to replace both springs saying that the second was going to break in a few days. Strange how he could predict that since it outlasted their own spring of 5 years. When I said no, he tried to sell me a lubrication and screw tightening service that I also refused. I was beginning to feel like he was trying to over sell me needless things and so I asked him just to help me lift the garage door open so I could at least get my car out. He refused to even do that saying the door was too heavy without working springs. Total jerk. The second company I called, the service tech lifted it open by himself, just asking me to push the garage door opener just as he was lifting, and replaced the spring without trying to sell me anything else. will never call these guys again...

Edward Moon

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

06/09/2017

Ladera Ranch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service and prompt on availability. Technician was very kind and informative.

Linda Tierney


Response:

Dennis and Linda Tierney, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

05/20/2017

Ladera Ranch, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was so excellent that I will only recommend to my neighbors and friends to this great organization

Marty Schlom


Response:

Marty - Thank you for reviewing our recent service i your garage. We appreciate your business and will look forward to serving you in the future.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Rollers

Our Average Rating

With 65732 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.6%)
  • 1 Star (1.1%)

View All USA Locations

Orange County Locations:
Anaheim (714) 400-2687 175 Reviews
Fullerton, Garden Grove (714) 467-0228 50 Reviews
Huntington Beach (714) 465-4078 41 Reviews
Irvine, Tustin (949) 596-4318 66 Reviews
Laguna Niguel (949) 273-4456 51 Reviews
Mission Viejo (949) 273-4459 53 Reviews
Newport Beach (949) 209-9170 19 Reviews
Orange County (714) 912-2988
Placentia (714) 577-2525 5 Reviews
San Clemente (949) 273-4457 43 Reviews
Santa Ana (714) 794-5853 21 Reviews
Yorba Linda (714) 660-3030 17 Reviews

Precision Door Service of Orange County

For this location's local site visit:

This location is owned and operated by:
Mike Hanson

Precision Door Service of Orange County

17975 Sky Park Circle, Suite F
Irvine CA, 92614
License: 783446
We Fix Garage Doors Right Springy

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