Precision Garage Door of Orange County
Has Received 34 Reviews in:
Lake Forest
Average Rating: 4.41
Garage Door Opener Repair
Lake Forest, CA
Your technician was excellent in every respect. Professional, personable, knew exactly what he was doing, explained everything.
Steve Berger
Response:
Thanks so much for your review. We are here 24/7 for our customers, so if you need us just give us a call
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Lake Forest, CA
Eric is AWSUM YOU ARE LUCKY TO HAVE HIM ON YOUR TEAM
Bernie Scott
Response:
Thanks for the awesome review, Bernie!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Repair
Lake Forest, CA
From the moment Cameron answered the phone to when Raul showed up at our house. This was a 5 star service. Both of them were polite and professional. Raul was on time and kind and very knowledgeable. Offered to do the work same day which was faster than other bids we had collected. We had a quote for less, but ultimately decided to go through with the repair because it could be done same day. I have used precision in the past and will continue. Please keep up the great work and professional attitudes! To us it doesn’t go unnoticed.
Nathan & Kaitlin Yamamoto
Response:
Thank you for leaving such a great review! Thank you for choosing Precision Garage Door Service :)
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Lake Forest, CA
Excellent service and very professional installation process!
Justin - Lake Forest, CA
Response:
Thanks, Justin. We appreciate the feedback and the fact you think we are a company worth 5 stars. If you ever need our services again, we will be ready.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Lake Forest, CA
Brandon was able to answer most of my questions at his best regarding installation of the new garage door, etc. He was candid and did not refrain or madeup excuses to appease me as the customer. He informed me that the upgraded hardware package was still not available and to keep in contact with customer service, Olga, when the package would be available and schedule a service technician to upgrade hardware per original agreement/invoice. Overall, Brandon did a great installation job and was pleasant as well...
Manny Ferrer
Response:
Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lake Forest, CA
Precision came back and fixed an issue related to some work done in Jan 21. Professional, courteous and speedy.
Danny Malone
Response:
Thank you so much, Danny, We appreciate the fact that you took the time to review our services. If you ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Garage Door Repair
Lake Forest, CA
Wow, I can't believe I wanted so long to fix and update my garage door! Noah was so on time, he was early. Noah was knowledgeable, polite and professional. My service time slot was two hours and I didn't understand how the repairs could get done but with Noah and his assistant, done well within the time frame! I'm very happy with choosing Precision and would recommend to anyone!
Desiree Notko
Response:
Desiree, Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Lake Forest, CA
Anthony made Saturday as if a friend had come to visit, as he did an extremely professional job on bringing my garage door up to par. He installed the proper rollers and replaced the badly needed weather stripping. He found the skin of a lizard who had crawled into the previous worn stripping to shed it's skin. The garage door opens so smoothly, I want to keep going out to my garage to watch the door open and shut! What a treat and now I don't need to worry about the garage door breaking down. Getting a tune up regularly ensures a healthy garage door.
Margaret Davies
Response:
Thank you for your nice review. It was a real pleasure working with you. Nothing makes us happier then having a happy customer.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Lake Forest, CA
I choose Precision because of my neighbors suggestion. She was very happy with your service as I am. I will also pass on a good word about Precision Garage door service and repair to anyone who asks. Your employee's were on time, actually early, professional, and very hard working, explained what they were working on and very thorough.. It was a very hot day and they did not miss a beat working in a timely manner. I am a Very satisfied customer , rating a 10. for employees and company.
Diane Lavin
Response:
Diane Lavin, Thank you for sharing your experience with Precision Overhead Garage Door Service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Lake Forest, CA
OVER CHARGE: a hidden labor charge more than $600 for installation garage motor and belt in an hour in total of $1160 invoice. All materials charged more than a half actual price. A 3/4 motor charge $800, a belt and rail $340 and 3 remote control $90. What the cost given and charge??? First time call this service then see how they charge in the invoice. I gave more 1 star for installation but the price cost I gave zero star.
Tu Bui
Response:
Hello Tu Bui, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Lake Forest, CA
Have been using Precision for over 20 years ergo I am very satisfied with their work albeit a little pricey, but you get what you pay for!
Robert Lopez
Response:
Robert, Thank you so much for the kind words.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Install
Lake Forest, CA
FINALLY got service on Sat. 3 PM after making service appt. on Thurs. Was originally scheduled for Fri. PM but was told technician could not come late Fri,. So we got rescheduled for Sat 12:30-4:30. I requested ASAP since I was cancelled by Precision on Fri., but after several calls technician finally arrived. DID NOT enjoy this run-around!
James Gonzales
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Lake Forest, CA
I highly recommend Precision Garage Door Installers. They were on time and the installer was very professional. He was also very honest when he told me I can still use the same opener. He saved me money.
Sunny Romero
Response:
Thank you so much for the kind words.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Lake Forest, CA
Work was completed quickly and professionally.good job.
Gary Seieroe
Response:
Thank you for taking the time to leave us this wonderful review!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Lake Forest, CA
Sam was on time. Let me know when he would arrive. Explained my problem. Install new opener. Very friendly and courteous.
Sandy Thomas
Response:
Sandy, Thank you for the review.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Install
Lake Forest, CA
Horrible I specifically asked about pricing on the phone and was told that each opened was 550 installed and as soon as the guy walked in he quotes me 1100 each. I would never recommend your company
Ron Campbell
Response:
I am very disappointed to hear this and sincerely apologize for the experience. I can assure you this is far from our usual standards. so, we would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience. Looking forward to hearing from you.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Install
Lake Forest, CA
Noah Proffitt was great. Professional and very helpful. He took the time to explain everything and to answer all our question.
Michael Hart
Response:
Thank you so much for your feedback.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Lake Forest, CA
Salesman was knowledgeable and respectful. $1800 for a garage door opener and door parts that the installer said he can do in 1 hour is completely absurd. This price does not include springs as my springs are fairly new. What is your labor cost? Price gouging at its best.
Bob Monroe
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
Lake Forest, CA
Noah and Matt were very personal and nice show us everything we need to do to make our garage door to work right We are going to do business with you and very happy to have it done.
Tommie Whittle
Response:
Tommie, Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Lake Forest, CA
We had a new LiftMaster Elite Series Opener installed. The service and response by Precision was excellent. The technician Rudy Romero was very helpful in recommending a unit that would best fit our needs and application. Rudy did a fantastic installation and I would give him a 5 star rating. We appreciate that Rudy wore a protective mask.
Robert Ault
Response:
Thank you Robert for the kind words. We do our best to provide the best garage doors services. Happy to find you consider our services worth 5 stars.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair
Lake Forest, CA
Alex was so caring, understanding and professional. An asset to your company!!
Margaret Winn
Response:
Thank you for reviewing Precision Garage Door.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Lake Forest, CA
Both technician assigned were the best! Thank you
John Albano
Response:
Thank you John for your review and business. It's been a pleasure working with you.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Lake Forest, CA
Unfortunately my old door was a goner! Precision explained what needed to be replaced and they handled promptly and professionally. The new door that I chose took two months to come in which surprised me. I wasn’t aware of the lead time when I ordered but am very happy with the new door and new opener now that it’s installed.
Teri H
Response:
Thank you Teri for sharing your experience with Precision Garage Door.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Lake Forest, CA
No mention of motor or battery back up during repairs
Ralf Stansbury
Response:
Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Install Garage Doors
Lake Forest, CA
I chose Precision Door based on their online ratings and they did not disappoint. They were very patient with my mom who is elderly and they accommodated our request to have the new garage door installed within a very tight timeframe. The technician added our job to the end of his day and took the time to demonstrate everything to my mom and us, after a long day! Thank you Olga, Lenin, and Patrick for excellent customer service and sincere kindness. The garage is super quiet and the remotes and key pad are nice!
Lisa
Response:
Lisa, Thank you for your business. We appreciate it very much and we will do our best to keep providing you with excellent customer service. Thank you for the nice review that means a lot to us.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Lake Forest, CA
SAm was very clear with offerings. Did not receive the invoice for the work performed, showing 10 year parts and labor warranty that Sam offered, and cost of work. Please e-mail me invoice to Joegalindo@cox.net.
Toni Galindo
Response:
Dear Toni, thanks a lot for reviewing our service. Precision Door try to help everyone who needs our services. We are happy to learn we could help you as well. If you ever need our help again, do not hesitate to contact us.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lake Forest, CA
Eric was our repair tech and he was great. He explained everything that he was going to do to tune up my doors. Unfortunately he could not fix my opener but gave me options for replacement. A very nice experience.
Dale Robertson
Response:
Dear valued customer! Thank you so much for your feedback and kind words. We truly appreciate customers like you who provide us with honest feedback about their experience. It helps us strive to continue to give our customers the best service possible. We look forward to working with you again in the future!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Lake Forest, CA
Because of the TV advertising. Also quick service!
Tim Tunila
Response:
Tim Tunila, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Broken Garage Door Spring Repair
Lake Forest, CA
I called at 0930 this morning and Max C had my garage doors and hardware install completed in 1 hour. So, so satisfied to find excellent performance, quick, within my budget with a lifetime warranty...WOW! HIGHLY RECOMMENDED!!
Diane Rosenberg
Response:
Diane Rosenberg, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Lake Forest, CA
Hector was very polite and thorough. He explained exactly what was wrong with our garage door and what we needed to do to fix it. I appreciated his honesty and thoroughness. Although we chose not to have it repaired at this time, we will certainly contact them at a later date. I felt their price for the repair was fair.
Carolyn Mcfarland
Response:
Carolyn Mcfarland, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Door Service of Orange County
17975 Sky Park Circle, Suite FIrvine CA, 92614 License: 783446