Precision Garage Door of Orange County
Has Received 41 Reviews in:
Santa Ana
Average Rating: 4.71
Garage Door Repair
Santa Ana, CA
very expensive for work performed
Roberta Ward
Response:
Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Santa Ana, CA
Technician did a very good job. The problem is the pricing! There were springs to replace and other items but the main issue was the motor. Their price was $1,199.00. Amazon sells the exact same opener for $359.00 delivered.
Richard Wehrt
Response:
Hi Richard, Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please, could you contact me at [714 881-3610]? We'll work with you to resolve any issues as quickly as possible
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Install
Santa Ana, CA
perfect tune-up
Vipin Kumar
Response:
Thank you for the five-star review!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
Santa Ana, CA
The technician was very professional very happy with work
Maria Nunez
Response:
Maria, Thank you for leaving such a great review! Thank you for choosing Precision Garage Door Service :)
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
Santa Ana, CA
Technician Eddy did an outstanding job explaining what needed repair and what needed replacement. He also honored my AAA discount so I saved $200. As a senior, I am relieved that maintenance and repair has a 10-year warranty, and the company is local—just a phone call away.
Martha Murry
Response:
Thank you Martha for the kind words. We do our best to provide the best garage doors and rollup doors services. Happy to find you consider our services worth 5 stars.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Santa Ana, CA
I could not be happier with the service and the door. Who know getting a new garage door could be such a good experience.
Winifred Troy
Response:
Winifred, Thank you for the kind words. We really appreciate the review. Our job is to provide quick garage door repairs. If you ever need our help again, do not hesitate to contact us.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Santa Ana, CA
Josh repaired and installed a door opener for my garage. He took my 20 year old door and upgrated with the latest parts and equipment. Josh was also very knowledgeable and explained to my wife and I how the garage door opener worked and how to maintain the new equipment. I will be recommending Precision Garage Door to my friends in the future.
David Bohannan
Response:
Thanks for your business and kind words, David!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Repair
Santa Ana, CA
Setting up the appointment was easy. They were available that same day, but I booked for the following day. They booked me for an 8-12 time slot and Eric was here a little after 8:00 am. He called and let me know he was on his way as well. He did an inspection of our garage door, gave me the options, and then completed the entire job in about an hour! He was courteous and knowledgeable.
Janna Musick
Response:
Thank you very much. We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Ana, CA
MARVELOUS TECH SERVICE DONE BY YOUR TECH. VERY EFFICIENT AND QUITE KNOWLEDGEABLE AND WELL MANNERED. MY DOG LIKED HIM. THANK YOU FOR GETTING THE JOB DONE, I DON'T LIKE TO HAVE MY CAR PARKED OUTSIDE.
Anita M. Sanchez
Response:
Anita, Thank you for reviewing our service. If you will ever need us, we are here for you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Santa Ana, CA
Professionalism from the beginning. Straight to the point. Got exactly what I asked for.
Edwin Cruz
Response:
Thanks for the kind words. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence. Stay well, and stay safe.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Santa Ana, CA
Eric was very helpful and knowledgeable. He answered all of our qestions
Wendy Roppa
Response:
Thank you Wendy for the review.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Santa Ana, CA
Good price, fast and well done install.
Steve Alvarado
Response:
Steve, Thank you for taking the time to leave this 5-star rating!
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Santa Ana, CA
The technician arrived on time, was friendly and personable. He took the time to explain his assessment and the various options without any pressure to up me to the next level of service. I did choose to get a couple of extra things done on my 20 year old system. His work was done in a timely manner and everything was clean when he was done. It took less time than I would have guessed. I thought the price was on the high side but, based on the reviews, for this job I was willing to pay for a job well done rather than save a little money.
Patricia Carroll
Response:
Thank you for the five-star review!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Santa Ana, CA
What a pleasant experience with Sam and Kevin. They were on time, courteous and knew exactly what needed to be fixed. Definitely pleased with the outcome. :)
Terry Trudeau
Response:
Terry, Thanks for your kind words! It was a pleasure working with you.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
Install Garage Doors
Santa Ana, CA
Always the place I would go to call for garage installs and repairs. These are seasoned folks with plenty of experience, they work with great professionalism and with great quality. I wouldn't hesitate to go back to them again on my future projects.
Stan Ng
Response:
Thank you for taking the time for leaving your positive feedback. We appreciate your business.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Santa Ana, CA
Eric was very quick, professional, and friendly. Customer service when I called was very clear and responsive.
Brandon Stuhl
Response:
Brandon, Thank you so much for the kind words. Our goal is to ensure that every customer is pleased with our work.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Santa Ana, CA
Our technician, Zach, was very friendly, knowledgeable and professional. He ordered the part we needed so it was the perfect size and will return to install it.
sarah r
Response:
Sarah, Thank you for sharing your experience with Precision Garage Door.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Ana, CA
Sergio demonstrated with the garage door why it was slamming down and what it needed to fix the problem. Once he replaced the old springs, he again demonstrated the difference. It was amazing and I'm glad that I had it taken care of. He was thorough, competent, quick but careful. I would have him as my technician anytime.
Virginia Price
Response:
Thanks so much for your loyalty to us here. We love having you as a valued customer.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Santa Ana, CA
Sam was very professional, he explained all the options for our garage door openers. Once we selected the unit that worked best for us he installed it. The unit looks great and works as expected. He left garage cleaner than when he started. We are very happy with Sam and the service he provided.
carol walden
Response:
Thank you for your kind review. It was a pleasure servicing your home.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Santa Ana, CA
We have used Precision Garage Doors for years and I am always happy to refer a friend to them. Today I had a tune up on my door. Noah and Preston arrived on time and were very courteous. They answered my questions and told me what they were going to do. I feel very confident that if I ever did have a problem, I could call Precision and get the proper help. Thank you.
Cheryl Conradson
Response:
Thank you for your kind words. Happy to find you consider our services worth 5 stars.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Ana, CA
The tech aopered to really not know what was wrong. After he admitted he was texting with others to diagnose the problem he provided two options from which I was expected to choose. Either replace the main motor for $1,800 or the wall controller for $450. When I pointed out the main motor has never been an issue and works fine with the two remotes and the controller mounted on the outside of the house, he told me it was my choice. That does not inspire confidence I told him I was not interested in his help. The prior tech who visited less than a year ago was not much better.
Jim Foster
Response:
Hello Jim, Feedback helps us tackle issues and become a better business. We would like the opportunity to investigate your feedback further. We would appreciate it if you would contact our customer care team by calling [714 881-3610] to speak with a customer care representative about your recent experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Ana, CA
This company and service reps provide outstanding support. They schedule the next available appointment for routine maintenance and arrived on time. A service rep e-mail was sent with a picture (Richard) was outstanding
anthony britton
Response:
Thank you for taking the time and review our services. If you ever need us again, know that we are always ready to help.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Santa Ana, CA
Richard was fantastic. He was professional but still had a great personality and knew exactly what he was doing. If I was his boss I would give him a raise.
Bill Duval
Response:
Thank you for the five-star review! We appreciate you taking the time to leave us such a fantastic rating!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Santa Ana, CA
Sergio replaced the door opener, end bearings on torsion tube, reset all our vehicle visor buttons. Excellent job - we like the new opener.
Daniel Naber
Response:
We love hearing from happy customers. Thanks so much for taking the time to leave us a review. Your business is important to us, we're glad to hear you were satisfied. If you need anything in the future, please feel free to call us. Thanks again.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Install Garage Doors
Santa Ana, CA
From start to finish, the folks at Precision have been outstanding! VERY helpful, they answered all my questions in a timely manner. Installation was top rate, doors are excellent quality. I WILL definitely recommend these folks to friends!
Tim Hirota
Response:
Tim, Thanks so much for the kind review. We appreciate your business. Please don't hesitate to call us if you need any additional services in the future.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Santa Ana, CA
I was well satisfied . Was very helpful in telling me what to do next time. Will be getting a tune up soon
Alberta Hall
Response:
I appreciate you taking the time to leave us a review. Give us a call if you have any additional garage door issues.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Santa Ana, CA
Richard was great. He arrived ahead of schedule explained everything well and found the problem right away. I cant believe how fast he got the job done. His service was excellent. Job well done.
Paul Barnes
Response:
Thank you Paul for your kind comment. We appreciate hearing from our customers after they’ve received service and I’m pleased to know that we’ve exceeded your expectations.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Santa Ana, CA
The tech was very professional and answer all my question.
Anthony Britton
Response:
Thank you Anthony, for your review and business. It's been a pleasure working with you.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Repair
Santa Ana, CA
The young man who worked on our garage door was very polite. He did all the work I expected him to do in a timely manner. I think his name is Richard and I do have his business card if I can remember where I put it. I will call your or wait for a card in the mail when the garage door is ready for another inspection.
Clem Murphy
Response:
Dear Clem, Thank you for this nice review. Working with through these years is a real big pleasure for us. We are so happy to hear you are happy with our services.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Santa Ana, CA
I purchased my garage door i few years back from precision
Benjamin Avelar
Response:
Thanks, Benjamin! Your business and feedback are greatly appreciated! You've been a wonderful customer !!!
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
With 108,072 Reviews
For this location's local site visit:
This location is owned and operated by:
Chris Hanson
Precision Door Service of Orange County
17975 Sky Park Circle, Suite FIrvine CA, 92614 License: 783446