Precision Garage Door of San Jose

Has Received 413 Reviews

Average Rating: 4.78


Garage Door Repair

11/01/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The techinician was suppose to come between 10am- 2pm. Then we were notified that he would not be in until between 12 pm-4pm. It was disappointing that we waited home all day for the service. My elderly parents couldn't take their naps due to the conflict in time scheduling. We were told that if your company does the repair, then the service call would be 50% off. When I saw the bill, we didn't get the 50% off. I had to talk to another person who gave us a refund. On a positive note, my dad told me that the technician was very precise and did a great job. The only complaint is the lack of being on time for the service.

Teresa Gurries


Response:

Teresa – Thank you for taking the time to provide us a review of our service. We aim to have fully satisfied customers and regret if we may have missed our mark. We apologize for running behind schedule on your service date. Our service tech ran into some unforeseen delays that morning and he's trained to make sure he sticks with his jobs until everything is operating the correct way. We regret any inconvenience this may have caused and apologize for our poor communication as well. We will use this as an opportunity to better train our team so that we serve our clients better in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/21/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip did an excellent job. He diagnosed the problem quickly and performed the required service efficiently.

Claire Merritt

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/17/2019

Santa Clara, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with our first experience with Precision Doors. Christina handled scheduling an appointment in a very professional and courteous manner and technician Jerry Parker arrived on time, thoroughly inspected our door, and fixed our problem by making only adjustments to our existing hardware. The cost was very reasonable. Highly recommended.

Mark Harms

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

10/14/2019

Cupertino, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Philip first checked to see if the warranty could be applied, then explained in details about all possible parts need to be replaced. Finally told me the maintenance details for the door. He was confident, efficient and nice.

Fan Jiao

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

10/14/2019

Cupertino, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip N. did a masterful job! (he's also a good salesman Ü) He gave me all the options to get the door working again. I chose the option of replacing the entire system and Phillip had all the materials and went right to work. He finished in about 2 plus hours, and tutored us on the operation. Thanks again, I'll recommend Precision.

David Scholl

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

10/12/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabe came by on time, and replaced the spring, a very knowledgeable Technician and he deserve a 5 stars... ?? ?? ?? ?? ??

Romeo Ramil

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Repair

10/06/2019

Mountain View, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My call to Precision was promptly handled and appointment and Service Tech were prompt and efficient. Mine was a maintenance request or check up as they say. Quickly done but check list was completed and door is so quiet and smooth. Thank you Mike and Precision.

Jacqueline Gavin

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

10/03/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike R came in and replaced springs and did other repairs that needed to be done on a 20 year old garage door. AND oiled the squeaky hinges. Garage door opens virtually silently and motor purrs. Mike explained everything well and was professional, neat and quick. Would absolutely recommend Precision and Mike.

Mildred Griffen

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

10/02/2019

Gilroy, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Very knowledgeable, friendly and helpful.

Jim Jones

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

10/01/2019

Aptos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleasant and carefull technition Thanks

Don Hamilton

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

09/30/2019

Milpitas, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision work I am happy

Alice Dalizu

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

09/29/2019

Los Altos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent. Being willing to work on a Sunday afternoon and evening was amazing. The technician made a great effort to fix the unit, but when it couldn't be repaired, had everything with him to perform a complete installation, including the springs. I would recommend this company without hesitation.

Satisfied Customer

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

09/28/2019

Palo Alto, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Phillip was very professional and knowledgeable. He immediately figured out the problem and fixed it and explained clearly what he was doing. We would certainly use this company again if needed.

Fida Milki

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

09/20/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, Jerry, was very professional and personable. A great representative of the company. Explained everything clearly. 5 Star rating.

Gary

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/18/2019

Morgan Hill, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage doors were noisy, sluggish and out of alignment. Since I know that being proactive when it comes to garage door repair can save me thousands of dollars instead waiting for it to break, I called Precision immediately. I had used them before in previous homes and their work was first rate, very professional and at a fair price. I thank Mario and Alex this time for doing a fantastic job. Thanks Precision.

Richard Barkley

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

09/18/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry is a very professional tech, friendly, and has a sense of humor. I 'll recommend this co. to my friends 100 %.

Armi Viloria

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

09/15/2019

Santa Clara, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mario was the technician who came out. He was on time looked at the job, suggested some items, gave me a quote. I knew the garage door opener was very old and was time for a new one. He gave me an estimated time of three hours. He completed the job in 2 1/2. He explained how the new opener, the remotes, and the app for my phone worked. Mario was very nice and pleasant to work with and he left the place clean. I give Mario five stars, and Percision five stars. Thank you so much.

Yolanda Edwards

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

09/14/2019

Cupertino, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon, Precision's technician, did a complete refurbishment of our garage door system including springs, pulleys and bearings. The refurbishment was performed flawlessly. Brandon was professional, knowledgeable, courteous and clean. The job was done in a minimum amount of time and we couldn't be happier with the results. We would highly recommend Precision for any of your garage door needs.

John Guzior

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

09/13/2019

Santa Clara, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had same day service. Mario was the technician. He explained everything. He helped me get connected to WiFi. You are fortunate to have such a nice person working for you.

Wynona Rimanich

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

09/10/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and great service all the way around.

Stacie Saccomanna

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

09/10/2019

Santa Cruz, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry was great! He came the same day, worked late into the night to finish installing a new garage door opener. He saw that the cables were very frayed and replaced those also. Took extra time to lubricate the hinges and shafts and to explain how to use the new keypad and remotes. Very good service with a smile!

Patricia

Service Provided:

Garage Door Opener Install

Product:

Cables

Garage Door Repair

09/06/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike Rogers was extremely helpful! He pinpointed the issue, something chewed on the sensor wire, but I had not seen anything in my garage. It did not make sense. Everything was repaired and he even gave me a few pointers and tips on how to use my Craftsman more efficiently. Last night when I came home, I spotted something in the garage. It was a baby possum that ran under a cabinet. It all makes sense now. Thank you Mike for all your help!! Jyl Savard

Jyl Savard

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

08/30/2019

Santa Clara, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work.

Sudhakar Kutagulla

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

08/28/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with friendly and efficient service. Highly recommend

Lauren Hidalgo

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

08/25/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an urgent need for help due to a broken spring. Tech came the next morning (a Sunday). Arrived on time. Was able to do the work even with a car in the garage. Done in one hour. Very knowledgeable and courteous. Highly recommend them.

Dean Coleman

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

08/20/2019

Milpitas, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with their work. They arrived on time and called 30 minutes before to let me know they were on their way. They were polite and quickly identified the problem and provided knowledgeable solutions. I will absolutely use them in the future.

Rebekah Bray

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener Install

08/19/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with product perched and the quick install ! Mike the installer was cor dual and friendly !!!

Dennis Winger

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Opener Repair

08/19/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry did an excellent job explaining the benefits of periodic maintenance and the reasons for his actions. The opener was OK, Jerry did some maintenance on the door springs and other parts.

Alfredo Siy

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

08/17/2019

San Jose, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All good.

Adam Boyarski

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Broken Garage Door Spring Repair

08/13/2019

Los Gatos, CA

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our service person, Jerry, was knowledgable, personable, and efficient.

Jim and terri Rubnitz

Service Provided:

Broken Garage Door Spring Repair

Product:

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Our Average Rating

With 60039 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

San Jose Locations:
Boulder Creek (831) 217-6000 4 Reviews
Campbell (408) 614-0777 11 Reviews
Cupertino (408) 916-5419 17 Reviews
Gilroy (408) 430-1555 10 Reviews
Los Gatos (408) 560-0200 12 Reviews
Menlo Park (650) 318-6099 13 Reviews
Morgan Hill (408) 659-3300 8 Reviews
Mountain View (650) 396-3970 45 Reviews
Palo Alto (650) 924-1914 15 Reviews
Redwood City (650) 480-5075
San Carlos (650) 730-2077 9 Reviews
San Jose (408) 533-1450 196 Reviews
Santa Cruz (831) 359-4671 36 Reviews
Sunnyvale (408) 338-0571 37 Reviews
Woodside (650) 446-1422

Precision Door Service of San Jose

For this location's local site visit:

This location is owned and operated by:
Pat Prendergast

Precision Door Service of San Jose

License: #993539
We Fix Garage Doors Right Springy

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