Precision Garage Door Service Of Monument

Justin was friendly knowledgeable

Overall experience was pretty good. If we need future garage door service, I would definitely use them again. Installers took their time to install both doors and made sure operated smoothly. All old material was removed, so clean up minimal. Doors look great! A couple of issues we had with this service. 1. We ordered custom doors which showed up approximately 5 weeks past the original estimated date. (Not huge deal since we weren’t in a hurry to change the doors) 2. Wiring presentation: We had the overhead openers replaced with side mounted openers. Wiring for controller and sensors were left exposed which looked unsightly. I mentioned how I wanted them routed through the attic area, to hide them, but they were left exposed. Secondly, old safety sensor wiring were clean, however new sensors were installed and wiring cut to leave wire nuts exposed, which looks less than desirable. If it weren’t for the aesthetic wiring issue, I would rate at 5 Stars.

I want to say Elvis did an excellent job with this door! He answered every question I had and showed me any details that needed to be remembered. I knew certain parts of the foundation were going to be hard to work with but he figured it all out. That you!

Great customer service. Thanks Justin for all your hard work and patience

Justin was very attentive to detail and explained some routine maintenance items that I can complete to extend the life of my equipment.