Precision Garage Door of Central Maryland

Has Received 186 Reviews in:

The Anne Arundel County Area

Average Rating: 4.88


Broken Garage Door Spring Repair

03/10/2019

Gambrills, MD

Review:

Fast and professional. Diagnosed the problem and gave us options. Couldn’t ask for better service.

Jacob Graham

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

03/09/2019

Arnold, MD

Review:

Great Job

Dan Early

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

02/16/2019

Severn, MD

Review:

My service reps were so professional and diagnosed the problem immediately and resolved it whereas I have no more issues

Martin Mclaughlin

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

02/14/2019

Severn, MD

Review:

What great service! Same day. Helpful, kind and efficient! So thankful!

Andrea Lautzenheiser

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

01/26/2019

Laurel, MD

Review:

Precision did a great job in repairing the garage door. They were able to come the next day to repair.

Andre Myers

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

01/21/2019

Annapolis, MD

Review:

Barry did an outstanding job repairing our garage door opener, he was professional, explained all repairs required, and then performed the service quickly. The opener is so quiet now, that from inside the house, you can't hear it when the door is opening. Thanks for the great service.

Mike Filkins

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

01/19/2019

Odenton, MD

Review:

Great service

Quinton Lewis

Service Provided:

Garage Door Opener Install

Product:

Install Garage Doors

01/14/2019

Crofton, MD

Review:

Everyone was awesome! I had new doors installed and one new opener. The team were all professional and i highly recommended them.

Sam Buckwalter

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

01/08/2019

Severna Park, MD

Review:

This is the second time Barry helped me with a problem with my garage door. Very professional, on time and efficient. I strongly recommend this company for any garage door need.

Doreen Rath

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

12/29/2018

Pasadena, MD

Review:

Barry and Shawn represent your company very well. They really show you that they care about your problem. They also are very respectful and courteous. I will definitely recommend your company to anyone who asks me. Happy New Year to all. John Lazos

John Lazos

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

12/28/2018

Laurel, MD

Review:

Excellent knowledgeable crew. They are very professional and explain everything in detail. Very easy to get in touch with customer support.

Shankar Mesta

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

12/26/2018

Annapolis, MD

Review:

Very nice job. Technician was on time, very professional, and fixed the problem. Definitely would highly recommend them!

Eric Linton

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

12/20/2018

Severna Park, MD

Review:

We called Precision Garage Door at 6:00 pm on a weeknight and they were here the next morning by 10:00 am. The Service Technicians were very knowledgeable, professional and had our garage door fixed within 45 minutes. We highly recommend them.

Mike Magyarosi

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

12/09/2018

Gambrills, MD

Review:

Great work on a difficult project!

Victor Pagan

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

12/07/2018

Edgewater, MD

Review:

We had a new garage door installed by Precision a few years ago. One of the springs broke the other day. I called them in the morning and they offered to come out that afternoon to repair it. The tech was here in the time window communicated, called 20 minutes before arriving, and had the door fixed in under an hour. The repair was 100% covered under warranty and the tech had the warranty information prior to arriving at the house so there were no awkward moments of him expecting payment and us expecting a repair under warranty. Great job all around!

Jeff Danielson

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

12/05/2018

Gambrills, MD

Review:

Team (Barry and I wish I could remember his associate’s name) was very professional and knowledgeable, on time, quick with service, and even put up a high light bulb for me while in there! Would definitely use Precision again!

Andrew Cohen

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/02/2018

Millersville, MD

Review:

Five star service

Lynne Hercher

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

11/10/2018

Arnold, MD

Review:

Mechanic did an excellent job of the spring replacement very knowledgeable of his job

Diana Kelly

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

10/18/2018

Edgewater, MD

Review:

The gentlemen showed up on time and did a great job

Abdul Ayyad

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

10/15/2018

Pasadena, MD

Review:

Great customer service. Explained everything thoroughly

Glenn Castle

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

10/02/2018

Lothian, MD

Review:

Barry was very knowledgeable and friendly. He was able to diagnose our problem quickly and completed the repair the same day.

Karen Brooke

Service Provided:

Garage Door Opener Repair

Product:

Opener

Broken Garage Door Spring Repair

09/25/2018

Annapolis, MD

Review:

Professional, courteous, responsive, and quick. The installer did an amazing job in record time. Would recommend to anyone.

Jerome Kent

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

09/21/2018

Crofton, MD

Review:

Reviewed your company on Angie's list came highly recommended. I appreciate that you identified by picture and BIO of the technician coming to our home. We immediately scheduled two doors installed.

Mark Meil

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

09/11/2018

Edgewater, MD

Review:

5 star Great customer service! New garage door opener installed and new supports for two garage door openers. Second time using Precision. Derrick was very professional.

Amy Spagnolo

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Broken Garage Door Spring Repair

09/10/2018

Annapolis, MD

Review:

Prompt, efficient, professional.

Richard Travis

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

09/08/2018

Riva, MD

Review:

Barry was a professional! He did a complete inspection, made the repairs we had called about, plus made some minor adjustments to make sure our door was operating perfectly.

Brendan Mcgrath

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

08/31/2018

Laurel, MD

Review:

The representative (James) was very helpful. He explained the breakdown of the estimated cost well. Thanks!

Catherine Avonyoh

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

08/31/2018

Odenton, MD

Review:

Very responsive company. Service Technician Barry was on time, very polite and knowledgeable. He identified the problem as soon as the door was opened, adjusted the sensors and fixed the problem in a couple of minutes. He did not even need to prepare an estimate because it was fixed immediately - excellent work. HOWEVER, the reason for the low rating is based on the fee I was charged. His manager said I was to be charged $195 for the visit. Barry called to see if the price could be reduced or waived. Sean said he could reduce the charge to $100 for 5 minutes of work with no parts. While I appreciate the knowledge and quality of service, plus travel costs to come to my home, I think this is too expensive and discourages repeat customers. I would not recommend to my friends unless their door/opener has really serious issues. The website also advertises senior discounts but there are none. I was a repeat customer, but now I'm hesitant to call for any future work because of the expense.

Sharon M


Response:

Sharon – Thank you for taking the time to respond to our customer satisfaction survey. We appreciate your candid feedback and the kind words you’ve shared regarding our service technician, Barry. He’s certainly an asset to our team. We strive to always achieve 100% customer satisfaction and regret if the cost of our service was greater than you had anticipated. Our service technicians will often assist our customers with identifying which active promotion or discount will be of the greatest benefit to utilize since they cannot be combined. In this particular instance, the $95 discount Shawn authorized was greater than the senior citizen discount which would have otherwise been available to you. We will look to this experience as a teaching opportunity for us to improve our communication with our customers and to review our pricing in order to see if there is any additional room for improvement. We appreciate your business as a repeat customer of ours and look forward to serving you again in the future if needed.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

08/31/2018

Linthicum Heights, MD

Review:

Barry was excellent. Prompt, courteous and very knowledgeable. He took his time explaining our options and answered all questions. The whole experience from the website presentation, to the people who took our call could not have been better. We would highly recommend this company.

Linda Hill

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

08/27/2018

Laurel, MD

Review:

I just had my garage door serviced by Barry. Great personality! Great customer service! He explained everything in great detail....very thorough! Also, very professional!

Ronald Clark

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Our Average Rating

With 50294 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Central Maryland Locations:
Anne Arundel County (410) 793-1605 186 Reviews
Baltimore County (410) 734-2377 121 Reviews
Calvert County (443) 295-6045 9 Reviews
Carroll County (410) 871-8444 52 Reviews
Howard County (443) 393-3040 93 Reviews

Precision Garage Doors, Inc.

For this location's local site visit:

This location is owned and operated by:
Charan Gohlwar

Precision Garage Doors, Inc.

9125 Whiskey Bottom Rd. #D
Laurel MD, 20723
License: 80830
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