Precision Garage Door Service Of Metro West

Dylan with Precision Door Service New England was absolutely the best customer service gentleman I've ever had do work at our home. He fixed our garage door so it could open. He also patiently explained everything to me, set up so we can open the garage door from our cars, explained if the power goes out how we can manually open the garage door and went over and above by helping me to replace light bulbs in our outdoor lantern lights on either side of our garage doors and while he was up on the ladder kindly cleaned the glass for me as well. Thank you so much!!!🙂

This morning, literally the morning of this review, the tension spring of one of our garage doors snapped, locking my wife's car into the garage. With two kids that have appointments, preschool, etc., not to mention ourselves, we needed a fix as soon as possible. We couldn't even open it manually. We gave Precision Door Service a call and Dan was up at our house maybe an hour and a half later. Dan was respectful, polite, and understanding, all the qualities you'd want from someone working on your home; textbook gentleman. He offered us a few different options ranging from just replacing the spring, to a full service on both doors and did NOT try to push us on the latter. That's what my wife and I went with anyway (after a little back and forth) because if either of us were to get locked into the garage again, that would be a problem. The work was expensive, I'll be blunt it was NOT cheap, but, now we are set for years to come and if anything happens, Precision will be out to fix it no charge. Can you put a price on peace of mind? Not sure, I'll let someone else decide that, but there is some benefit in knowing that part of the home is set. The sudden cost aside because that's not a reflection on Precision Door, we are very happy with the work Dan performed, and how he treated us. He got to us fast and got our doors in tip-top shape in just a few hours. I would absolutely recommend Precision Door Service based on our experience.

Ron was great. Explained why my garage door opener wasn't working properly, fixed the problem, and couldn't have been more helpful with all my questions. If I ever have garage door or garage door opener issues, I now know who to call. Thanks again Ron!

Noah provided us with two great garage doors. They are quiet and smooth. He explained all our options before doing the work. Prices were very fair. Very professional service.

I wouldn’t go anywhere else for garage doors! Precision Garage Doors is reasonably priced and Dylan is an excellent technician—knowledgeable, professional, and delivers high quality work. I’m extremely happy with my new garage door opener and highly recommend Precision!