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PRECISION GARAGE DOOR SERVICE OF KANSAS CITY

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 SCHEDULE APPOINTMENT ONLINE

A Name You Can Trust ®

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Precision Garage Door of Kansas City

Has Received 337 Reviews

Average Rating: 4.77


Precision Van

Garage Door Opener Install

03/10/2024

Independence, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician was very professional, polite, and knowledgable about the job. He identified issues with my garage doors and explained why something was an issue. He was able to remove two old garage door openers and install the new ones in a very timely manner. He did the sync with My Q for one door, making sure I knew how to finish it. I loved being able to have the work done, at no extra charge, on a weekend. This experience was worth every penny spent!

Rickie Jackson

Service Provided:

Garage Door Opener Install

Product:

Broken Garage Door Spring Repair

02/01/2024

Smithville, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent. Price was ridiculously high.

Bob Foster

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

01/30/2024

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a horrible, stressful, time consuming, disillusioning experience. This was a situation where the original problem of a noisy garage door opener was made worse by the work done by this company. I was charged $1315 for work done that I would not have them do, except for the fact that I was assured, it would fix the problem. It did not. I called Precision to look at, and hopefully fix a garage door that was making a loud popping/grinding noise as it was going downward. On 1/11/24 their “Senior Tech” arrived, and while I attempted to physically demonstrate the problem, he was insistent that I don’t. My wife was present and found this as odd as I. This person was very assertive and stated absolutely that that replacement of the spring and pulley system would definitely fix the problem. Stressing his experience and expertise I deferred. He prepared a quote that amounted to $1315 that involved replacing the rollers and spring set up. With his assurance this is the problem and the work would fix it, I gave the go ahead. I had to go to work as he got started and put faith that the experienced Tech would deliver on his assurances. That evening, I talked to my wife to see how it went. She said that she saw a significant gap under the garage door. The next day I saw the sunlight through the gap with snow blown inside. I also noticed that the loud popping/grinding problem was as bad as ever. I called the company to complain and they scheduled a Sunday appointment with the same Tech to address the new problem. When the Tech arrive, he did not seem happy at all. This time I set it up to make him listen to the noise and observe the new gap. He was really annoyed by this and became argumentative. The exchange was tense and seemed like it was getting out of control. With the slamming and arguing I told him he needed to go. I then went to the website to send a complaint. The following day 1/15/2024 Sam (local General Manager) left a message asking me to call. We had a 30 min discussion that ended by him suggesting sending someone to fix the gap, noise, and check for damage. I soon got a call from the Operations Manager, Kevin, from Wisconsin. I noticed Kevin responds to negative reviews on line and seemed concerned. He also wanted to send top guys to address/fix the issues and then, call him back late that week to discuss what remedy I had in mind, or something to that affect. The following day, Tyler, Lead Technician and Sam arrive. I had the door open, to make sure they listened. Tyler immediately said that the motor gears were worn. I finally got in touch with Kevin to make a more than fair proposal. Considering I paid $1315 for a job that was not fixed (I would not have had the wheels or springs done, they were operational), and what would have fixed the problem was a new $220 opener, that they replace the opener, put the seals on the door bottoms and we’ll be good. Kevin agreed to my solution that I have a new opener installed and seals added to the bottom of the doors. On 1/29/2024, 18 days later, Tyler and Sam arrived and installed a motor and seals. Things seemed fine, but after a few hours, it occurred to me that I didn’t get a user manual and warranty paperwork on the opener. I thought I better check closer. As it turned out, the manufacture date on the opener was 4/28/2021, almost 3 years old! This could be a used, reconditioned, returned, loaner, anything but new. These things cost a couple hundred dollars and they have $1315 of my money only to try to sneak in an old opener? I put one more call to Kevin, a very hard guy to reach. Where I was beginning to have faith that there are some business’ that are “Old School” and do right by the customer, Precision has brought me back to Earth. On 1/30 I get a threatening intimidating email saying I'm in bad faith that he is now going to bill me for the opener work. Pursue it if not paid. The $1315 you have isn't enough? This has been one of the worst, most exhausting, stressful home repair experiences I have had in my 27 years of home ownership.

John & leslie Michel

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

01/23/2024

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was very courteous and friendly. He explained what needed to be done and followed through.

Jonathan Schenk

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

01/19/2024

Pleasant Hill, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your people are wonderful. The people who answered my calls were fantastic and the tech who fixed our door was great. My issue was your on-line booking. Not one single thing about the booking was correct. I filled in the fields with our address and contact information then selected the time window of 2:00 to 6:00. The first issue is the tech went to our old house even though I filled in our correct address. He also showed up at noon. He said the time selected was 8:00 to 12:00. He had other clients, so our door didn’t get fixed that day. When I called to complain the staff was very emphatic. They said that when the online booking works it works really well and when it doesn’t work then this happens. I gave you all 5 stars for your staff, but that online booking needs to be removed from your website until it can be fixed. This is unacceptable. I was furious! Guys at work told me to use a different company. Your people are the only thing that saved this appointment, because your technology is complete trash.

Shawn Carver

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

01/18/2024

Greenwood, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They originally installed my door and it has been working great but this cold weather must have loosened it up., I called Precision Door two days ago and they sent a young man down today and he tightened everything up and now it’s great with no air leaking in my garage. Great service and very pleasant young man. Highly recommend your company

Helen Turner

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

01/18/2024

Lees Summit, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank for coming out the day of to repair the garage springs that sheared due to the negative temperatures. Professional and courteous to my wife and baby home.

Preston W

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/14/2024

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick to diagnose and recommend a solution. Debris from strong winds interfering with the sensor!

Allen hollar

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

01/14/2024

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am extremely pleased with our entire garage door experience using Precision Garage Door. The estimators as well as the installers arrived when they promised. The door selection process was explained in detail with several options offered, surprisingly the price was somewhat less than I had anticipated. I was given an approximate date for construction of the doors and then installation. As it turns out the whole process went faster than they had anticipated. The installer was extremely polite and went out of his way to explain what he was going to do and accomplished the job on time and did excellent work.

Chris Richardson

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

01/03/2024

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex was prompt, quick, and did a great job.

Brad

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

12/21/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Krystal was great - she responded right away to the contact form I completed on the website and got us scheduled same-day. She also ensured the technician knew the issue to come prepared with parts. Daray was very knowledgeable and clearly explained the issues, our options, and his recommendation. He completed all the repairs during the visit and now our garage opens smoothly and with less noise!

Kate & David Hamilton

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

12/07/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent customer service and quick turnaround on installation. Everyone is very professional and friendly. Highly recommend Precision!!

Warren Mccartney

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

11/21/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technicians were very polite and helpful!

Katie Quigley

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

11/10/2023

Lees Summit, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, same day service! Josh was great! He explained everything, & worked efficiently!

Colleen Harris

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

10/31/2023

Lees Summit, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Garage Door because of a coupon I had. Unfortunately I did not see that it had expired but the technician gave me a free service call anyway and because of my tenant, a veteran and senior discount! Most importantly he assessed the issues with my garage door quickly and thoroughly. I had a broken cable and a worn spring. Got those all replaced and some worn wheels replaced. Now my door runs nice and quietly instead of squeaking! It also closes completely now without a gap at the bottom. It will stay in great shape for the foreseeable future! I would be happy to recommend them to anyone.

Carlyn Jurgensmeyer

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Repair

10/31/2023

Lees Summit, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We bought the garage door about a year ago the couple of minor issues that we have encountered they have taken care of the very next day the service person has been very professional and polite

Martin & sandy Talamante

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

10/28/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician identified the problem and quickly resolved my garage door issues. Kind and courteous technician.

Mark Shill

Service Provided:

Garage Door Opener Repair

Product:

Remotes / Keypad

Garage Door Repair

10/16/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a great experience with Precision. Quick and helpful same day service. Very nice and knowledgeable. Would recommend to everyone.

Andrew Marks

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

10/14/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did a great job. Spring broke late Friday afternoon. Replaced springs and performed maintenance. Door working like new at 5 PM Friday !!!!! John

John Mertensmeyer

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

09/15/2023

Independence, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh did a great job!

Greysen Carlson

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

09/11/2023

Grain Valley, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The guys today did a really good job. They were in and out and all is in working order.

Malonda Hutson

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/30/2023

Raytown, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service rep responded quickly once I requested service. Problem (s) was identified and repair made expeditiously. Service rep was courteous and took the time to explain everything to my satisfaction.

Linda d Waters

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

08/28/2023

Lees Summit, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Daray came out identified the issue and corrected timely. Would hire/recommend always. nice work.

Mike Pruetting

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/20/2023

Pleasant Hill, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

N/A

Vince Wilson

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

08/17/2023

Independence, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, professional and have everything ready!

Rengsay Son

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

08/11/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex the technician was great. Diagnosed the problem and presented the solution. Work was done quickly and correctly. I’d recommend these guys everyday.

Gregory "greg" Redmond

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Opener Install

07/15/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After a quick Google search for garage door repair and reading several good reviews I called Precision. I was impressed with the quick availability of getting someone to my home and pleased w Alex's knowledge, professionalism and thorough work. I highly recommend Precision and will not hesitate using them and asking for Alex again in the future.

Gail Trudeau

Service Provided:

Garage Door Opener Install

Product:

Opener

Garage Door Repair

07/08/2023

Pleasant Hill, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh helped us with our door problem, he was the best!! very helpful..If ever we need anything it will be Precision and Josh. Thank you very much!

Don & ann Barnhart

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

06/25/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service tech, Josh, was very personable, and gave me some good advice. Like you are located in MO, as I've had issues with companies located further out in KS. From the initial call to the home visit, I was pleased. I will definitely use you in the future!

Nancy Imber

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

06/24/2023

Kansas City, MO

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dylan Storts was the best! Very knowledgeable. He put me in my comfort zone from start to finish. Thank you for being my new garage door service company form this day forward!

Regina Byrd

Service Provided:

Garage Door Repair

Product:

Cables

Next Page >
Our Average Rating
5 stars

With 102,539 Reviews


Precision Door Service of Kansas City

For this location's local site visit:

This location is owned and operated by:
Brian Hennings

Precision Door Service of Kansas City

5429 Blue Pkwy
Kansas City MO, 64130
We Fix Garage Doors Right Springy

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