Precision Garage Door Service Of Henderson

I am very please with the service Juan provided. He didn't just look at the door, he checked and turned every wheel and every braket. That was true customer service.

Josh Cormier was excellent he showed professionalism from start to end of service , highly recommend if you need your garage door fixed !!

Excellent company to do business with. Charles was friendly, professional, and very knowledgeable. Thoroughly explained my options. After the work was done he took the extra time to explain to me all the details about the new equipment and how to use it. Very happy with everything

I have had excellent service three times by Precision Overhead Door of Las Vegas, Nevada. On 11-28-2023, one of the two springs on top of my garage door broke, leaving one unbroken spring. The door would not open. I decided to replace both of the springs with new powdercoated steel springs with a 10-year warranty. The serviceman worked quickly and professionally. I was contacted by the company to set up an appointment for a biannual safety inspection. On 10-9-2024, Albert Villalobis, the serviceman, provided outstanding 5-star service identifying and fixing several problems. He installed new ball bearing steel rollers, a new rubber seal below the closed door, lubricated the new rollers, and adjusted the chain. While performing this service, the existing controller stopped working. Albert replaced the controller with a new one that I had in an unopened box for a 7 foot rail and chain. He used the existing 8 foot rail and chain, figuring out how to attach the new controller to the existing hardware. The result was excellent, with the door operating quietly. Albert charged me only for the original agreed upon service before the controller stopped working. He did not charge me any additional amount for replacing the controller because I had it on hand in an unopened box. He spent at least double the anticipated time providing the service. I wholeheartedly recommend Albert Villalobis for the outstanding service that he provided today. I will forever call Precision Overhead Door of Las Vegas for any service that I need in the future. I contacted the company and requested that they send a serviceman to evaluate a loud squeaking sound when the door movement was activated. Corey Richardson heavily lubricated the chain and sprocket on the controller. Lubricant only partially reduced the noise originating from the sprocket. I asked Corey to install a LiftMaster controller with a new 8 foot bar track and a rubber belt instead of a chain. Corey also tightened all bolts in the support system and lubricated the steelers rollers. He adjusted the door travel. He was very personable and worked efficiently. This is the third time that employees of Precision provided 5-star service. Ken

We needed service as the door was purchased a year ago and had developed some areas of concern. Charles and an assistant went over every nut bolt spring rail etc. I also had them replace the opener. Now it is working perfectly and is very quiet