Both cables on my garage door broke after I parked my car and put the garage door down. It was late evening - around 8:45 pm. I called Precision Door that night and explained situation. (I had a flier advertising a tune-up which unfortunately I had not scheduled!). I was told someone would be here between 8 and 10 the next morning. Louis was very professional and helpful on the phone. I was so relieved that someone could come that quickly since my car was basically trapped in the garage. The technician (Jason) arrived about 8:15 am and provided an estimate and basically replaced all working parts. He was finished in about an hour. Jason was professional and extremely courteous and answered all my questions. My garage door is like new! I will definitely ensure I schedule annual servicing and will recommend Precision Door to all my friends and family!

Answered my request on Sunday. Arrived within appointed time. Jonathan answered all my questions and fixed my problem quickly. He explained my options and completed the repairs in a timely manner.

Punctual arrival and great friendly service! Jon was very helpful! Thank you!