Precision Garage Door of Harrisburg
Has Received 197 Reviews in:
The York Area
Average Rating: 4.89
Broken Garage Door Spring Repair
York, PA
Prompt and professional service. Installation was completed in a couple of hours. No glitches or concerns.
Robert Quay
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
York, PA
I needed someone to fix my door the same day. I greatly appreciated the 24/7 phone contacts. My service technician Justin was very thorough, explained everything and got my door serviced as I needed as well as took care of some other issues that were necessary.
csaskatt
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
York, PA
Very informative and friendly
Josian Olivo
Service Provided:
Install Garage Doors
Product:
Install Garage Doors
Dover, PA
We had so many issues with the installation. Installer forgot parts, installed parts incorrectly, installed decorative hardware crooked, panel was installed with a dent on it. Everything was fixed after the fact, but not without countless calls and having to wait for management calls to be returned. Happy with the door now that everything was done correctly, but wouldn't recommend using this company to anyone else. I was only offered a $150 refund after all the problems and waiting around for weeks. Then the refund came and the wrong name was on the check. It literally was one thing after another.
D. Lunsford
Response:
Thank you for your review Mr. Lunsford. To be a little more transparent for our readers this way our readers. Yes we both experienced longer than usual waiting periods on the manufacturer that gave us the door to install for you. Due to the reason the manufacture has a system of process for warranty claims for product that is to be considered damaged by the manufacturer and not the dealer. Which happened to be what happened for this project. The dent in the panel, and the bottom retainer that was coming off were defects created at the manufacturer, and we both had to wait on responses from them first in order to proceed. Precision Door even paid for their mistakes to help ease your experience. We did forget the window inserts and we did install the handles slightly off, yet addressed these issues as soon as they were brought to our attention because it is important to us that we meet your expectations. We wrote a refund check to who we still would assume is to be your wife, considering this person was in communications with us towards the end of our interactions and not yourself. You then had requested the check to be written in your name, to which we immediately wrote a new check out for. All in all, you invoice reflects a total of $600.00 in savings regarding multiple refunds, considering everything you could pick apart, you had asked for money back for. Here at Precision Door we believe in delivering excellence. Even when things may not go both Precision Door and the customers way. We still believe how we respond and handle these issues are equally as important, and we are very comfortable with how we took care of you as a customer of ours, in terms of responsiveness, and total money back, as well as how the finished product turned out. Kindest Regards,
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
York, PA
Justin did a great job of pointing out issues with our garage door and how to address them. He did the actual work quickly and accurately. He has a great attitude and a can-do spirit. If I ever need any more work done on my garage door, I will be calling Precision. I called because I saw their commercial on TV and thought it was just what I needed. Because of a stroke a couple of years ago, working on ladders is not really a good option for me and Precision was a great solution.
Daniel Hill
Service Provided:
Garage Door Opener Install
Product:
Install Garage Doors
Goldsboro, PA
The quality of the doors are exceptional and the installer was very professional and knowledgeable. I was also impressed with his work ethic.
Richard Sariano
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Seven Valley, PA
My first contact was with Nick, very courteous and efficient. I was then contacted by Justin he will be here in 10 minutes .He was listen to my problem and gave me solutions. He replaced the unit and other hardware. After completion which was fast he went over all the features. Very knowledgeable and friendly .Agreat job, thank you.
Michael Rook
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Felton, PA
Contacted Precision Door Service to rectify issue with broken spring on garage door. Were quick & able to schedule repair for the next day. Justin Cooney was the tech, we was extremely courteous & professional. Did an outstanding job explaining various paths forward and options to repair and extend the warranty of the service. Very pleased with the service, glad I contacted Precision. Tks!
Todd P
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
York, PA
Ryan was great! Very knowledgeable and answered my many questions in detail. Pleasure to work with!
Jane Madison
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
York, PA
We had a great experience with Precision. Everyone was courteous and knowledgeable. Our technician identified the problem and made the perfect recommendation. We will be recommending Precision to all of our family and friends!
Bill Furino
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
York, PA
Precision Garage Door did an excellent job repairing our garage door. Justin (technician) was courteous, knowledgeable, and very efficient. He provided a survey of our exsitng equipment, and made recommendations. He provided our costs up front. I highly recommend Precision Door for any garage door or replacement project.
Bruce Richardson
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
York, PA
I highly recommend Justin Cooney he did a great job thank you .c lippincott
Charles Lippincott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Spring Grove, PA
I was very pleased with the technician, Ryan Forsyth, that serviced my garage door problem! He was knowledgeable, answered all my questions! Also, showed me how to keep it lubricated, which I didn't know how to do! He replaced what needed for now and did a great job! I will contact Precision for any future needs! Thank you, Ryan! Tena Albin
Tena Albin
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Install
Dover, PA
Justin, the technician, did a wonderful job in the installation of the garage door opener. He explained everything he found during his inspection process and discussed what had to be done to repair it and the cost. He was not only very profession with the information he forwarded but also very friendly. We couldn't have ask for anyone better. What a pleasant surprise. We will definitely suggest Precission Garage Door to other people and also family members.
Robert King
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Shrewsbury, PA
Next day appt. Arrived right on time. Did a great job. Presented options in how we could address the problem. What we wanted to do and how much we wanted to spend was all in our control. To add to all of this, the technician, was very pleasant to work with. Justin is a great credit to your company.
Ray Good
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Broken Garage Door Spring Repair
Dillsburg, PA
We had a broken garage door spring. From the first call to your company to the technician's completion ,everything was first class. The representative who answered the phone was very professional and thorough,she covered everything and made us feel comfortable. The technician arrived he checked everything and explained in detail before he started.We have two garage doors and I asked him to check the other one also.We are very pleased with what he suggested and took the one that gave us the most benefits. Our daughter (Marburger's) in Mechanicsburg gave us you name.We passed your name to others. THANKS
Eleanor and Robert Burkhardt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
York, PA
Great service! Justin Cooney was professional and got the job done. The door was serviced by a different company twice within the last seven years, this was the first time anyone adjusted anything outside of the minimal after a spring replacement, or did a door system review report.
Troy G
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Stewartstown, PA
Extremely satisfied; both technicians helpful and professional Thanks for the quick service and explaining the process.
Mark Crizer
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Felton, PA
We had Precision garage door repair previously. When we had several issues with our Garage door they were our first choice. It was an emergency situation. Our power was out hours, until 9pm. The emergency cord was jammed, unable to get our car out of tge garage at all. We were able to get an appointment scheduled first thing the next morning. The technicians are professionals and exhibit expert knowledge and skill in their work, ensuring we understood where the repairs were needed. Excellent customer service, affordable financing and warranty on their work and parts. Hats off to Justin and Jordan for a great job and professional experience!!
Keith & patricia Deller
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
York, PA
Quick and profession correction to our garage door issue! Much appreciated. Justin Cooney is top notch.
Russ McKnight
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
New Freedom, PA
Justin was very nice and knowledgeable. We had everything but the door replaced. I would use Precision Door again.
Susan Hricko
Service Provided:
Garage Door Opener Repair
Product:
Opener
Install Garage Doors
Red Lion, PA
This review is completed 3 days after install Short Version: 9.9 of 10 recommend. Everything is on point and to great satisfaction. A little finishing work needs completed. (caulking) Most importantly the Wife is happy and excited to have a working door again. Long Version: - Communication: on point - Lifting units: exactly what I ordered. And SUPER QUIET. Perfect !!!! with the little ones bedroom above the garage. - New Track: in great shape and installed expertly. - Springs: torsion springs are great and are sized correctly for the door. - Doors: - Quality: appear a higher quality than I expected. Totally enclosed and insulated. appear sturdy though I don't expect them to go unblemished if I throw a wrench. nor should you. - Color: came as expected. the brochures and samples match. - Insulation: I can tell a difference in my garage temp. Installation: Professional and on time. Did an excellent job and even pointed out some difficulties. Also gave a brief maintenance overview on what to do. Negatives: - 2 of the trim boards are not attached the best. I will add soe additional backing behind the trim to help. And there are some large gaps between trim and original frame. - I did not expect to have to caulk all of the trim to complete the seal between the trim and door frame. But I did see this in the quote. And it's easy to do.
Shane McDaniel
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
York, PA
Are you Kidding…the Very Best Service I Have EVER Experienced ???? I’m an ex business owner…I know how tuff I am on the services I use. I expect from the initial phone conversation, the service tech and all the way to the end…to be customer service 100%. Nick,who answered the phone was Super Excellent?? Zachary Shope, the technician was also Super Excellent?? I 100% recommend Precision Garage Door Service?? Honestly…I’m so tickled about this once in a lifetime experience…of Excellence…I had to share.
Carol Shuman
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Hanover, PA
Denny did a great job installing our new garage doors and nice job trimming them out. I highly recommend Precision door. One of the door tracks was making an odd noise a couple of weeks later and they sent a technician out within days and made a minor adjustment and corrected the problem. Thanks again!
James and cindy Carbaugh
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Install
York, PA
I was really surprised at how quickly these guys responded. Justin made short work of the installation and I'm very pleased with the unit. Very friendly and knowledgeable.
Ander Pindzola
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Opener Repair
Dover, PA
Justin in an incredibly professional and competent technician. I showed him the issues (Garage door opener brace tore off a wall due to sub-par workmanship from another garage door company, also very noisy opening in general), and he recommended several options for repairs and upgrades. He talked me through what each part would and wouldn't help with, and what would be the best course of action given some planned future upgrades. He gave me confidence that all existing bracing and support for the garage door was sturdy and in good working order. A+ work and customer service. Precision will be my first call when it's time for some additional upgrades, and I'd be more than happy to have Justin complete the work!
Matthew Hoff
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Broken Garage Door Spring Repair
York, PA
Jordan was pleasant to work with. He was knowledgeable and thoroughly explained everything to us.
Bill Alleman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
York, PA
Your company and your serviceman, Henry, are top notch. Henry was very courteous and took time to explain the problem. I could not be happier with the service I received. I would recommend this company to my friends and family.
Carol Knaub
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Dover, PA
Great response time and Great customer service.Their technician Ryan did a Great job!! ThNk you.
David Killiri
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
York, PA
Very impressed with your website and the fact that you gave pictures and bios of your technicians. Extremely appreciative of your prompt response to our phone inquiry and your appointment. Kenny was a very good, friendly knowledgeable representative and was able to answer all of our questions in full and to our satisfaction. He is a great asset to your company.
Fred Kilgore
Service Provided:
Garage Door Repair
Product:
Garage Doors
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Steven Van Dam
Precision Garage Door Service
21 N Enola Dr. Suite 3Enola PA, 17025 License: 144378