Precision Garage Door of Charleston

Providing Repair, New Garage Door Installation & Openers

We Have Received 816 Reviews

With An Average Rating: 4.92

We Fix Thousands of Doors Every Day!

Locally Owned - Nationally Backed

Some Of Our Latest Reviews

Robert Melendez

02/04/2019

Charleston, SC

Review:

WE ARE VERY PLEASED WITH THE INSTILLATION OF THE GARAGE DOORS. THE TWO GENTLEMEN HANDLED THEMSELVES IN A VERY PROFESSIONAL MANNER

Service Provided: Install Garage Doors

Product:

Kevin Mcintyre

01/31/2019

Mount Pleasant, SC

Review:

Garage door is beautiful. But if u sell me WiFi. Tell me all the rules. The thing does not work. I called service and they could not make it work. They said my router is not right. So would that be something u guys check first before u sell. Ie. I’m sure u want it to work. He said I did not sell u the door I’m service. The lady that called back said we sold u the door but we don’t service that. Ok here we go .... and the door is beautiful and we’re unhappy. How u feel.

Response:

Kevin – Thank you for taking the time to provide us with a review our recent service. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We will look to this as a teaching opportunity for our team so that we will communicate better with our customers in the future. We appreciate your business and look forward to serving you again in the future if needed.

- The Precision Team

Comment:

I spent the next day by myself trying to program the Wi-Fi through an organization called linear app. The problem is actually in linear. We love the garage door and the garage door opener we can stand in the garage and run it and you can barely hear it the door is beautiful. The problem was the Wi-Fi and selling Wi-Fi that don’t work. I spent all Friday evening after work to almost 10 o’clock at night figuring out the linear app. I had to reload the app 20 or 30 times to get it to work. I finally figured it out. The next day I got up and it wouldn’t work again. You can login to the app and tell them to keep you active and then the next time you use it you won’t be active and you have to login again. So the problem isn’t with Percision it’s just the fact that Percision wouldn’t help with the Wi-Fi at that time and the app the Lanier app is the problem and needs to be updated and fixed. But I’m sure they’ll say it’s my router and blah blah blah

Kevin Mcintyre

Service Provided: Install Garage Doors

Product: Garage Doors

David Heri

01/15/2019

Mount Pleasant, SC

Review:

Ryan did a great job explaining the issues with our doors and completing the work. He was thorough and professional. He went above and beyond and we appreciate all his expertise.

Service Provided: Garage Door Repair

Product: Rollers