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Precision Garage Door of Charleston

Has Received 839 Reviews

Average Rating: 4.92


Precision Van

Install Garage Doors

05/22/2020

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent company, sales, and workmanship!! ??????????

Leslie Colna

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

05/14/2020

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received the same-day service by Jason, who is knowledgeable, professional and courteous. He performed the garage door tune-up with roller replacement. Highly recommend this service!!!!

Betty Tsao

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

04/24/2020

Summerville, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called to make an appointment to have my garage door opener replaced. Mr. Robert Farley arrived that same afternoon. He inspected the complete door system and explained why and what repairs should be done. Work began and was completed that same afternoon. Mr. Farley was very professional in every way. It was a pleasurer to watch and learn from him.

Bill Baker

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair

03/20/2020

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I could not believe what a great company Precision is, I was able to call at 9:30 pm, they set me up with an appointment the next day, with choosing what time for them to come. The service man was so polite and called to say he was on his way, he did a wonderful job at repair it my garage door. I highly recommend them.

Sue Bolyard

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/16/2020

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Prompt and courteous! Great job

Joe Collette

Service Provided:

Garage Door Repair

Product:

Remotes / Keypad

Garage Door Repair

12/23/2019

Johns Island, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did a great job! Customer focused!!

Oliver Sever

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

12/21/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ken Schmoll was the Technician who worked on my garage door. He was courteous and efficient, answered my questions and gave good instructions. Thank you

Ann Hurley

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

12/14/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Could not believe how fast we got an appointment on a Friday afternoon!

Debbie King

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

12/05/2019

Ladson, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found in phone book. Jason was right on time, fixed the problem and explained everything he did.

Melda Sapp

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

11/22/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason arrived early, less than an hour after I called for service. He was very polite and pleasant. One side of my garage door had fallen off the track except for one roller. It was an impossible situation. Miraculously, Jason was able to repair the door and get it working again. It was hard to believe. I also ordered a new garage door, but at least I have something working until the new door arrives. Exceeded my expectations by 200%. Thank you Tory.

John Franklin

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

11/10/2019

Hanahan, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Matt was great - got to our house quick, explained the process and got the job done fast

Me

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

11/03/2019

Johns Island, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was terrific, if I was still in business, I'd hire him in second.

Thomas Walkley

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

11/01/2019

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Initial purchase based upon a recommendation by a friend (Meg Walter). We scheduled an annual service call. During the process, we pointed out a VERY SMALL squeak during the door opening and closing. Technician (Ken Schmoll) spent several minutes investigating the problem. When he couldn’t resolve the problem through lubrication and adjustment, he removed and replaced one of the hinges.. Voila! Problem resolved.

Paula Golle

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

10/24/2019

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service a real plus. The tech, Matt Eberly, was very thorough and did a good job of explaining the various options that we had. He finished the job as stated and we now have a door that operates the same way as it did 13 years ago when we bought our home. Good on Matt and good on Precision Garage Door.

Dave Esto

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

10/16/2019

Summerville, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very prompt , pleasant and effficient

Don Jensen

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

09/16/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mhen we needed a replacement rubber for the bottom of our door, you sent out a great tec. who not only replaced it but went way above with service and advice on the door. Mike was a great rep. for your company. He pointed out problems with the door that could have been disastrous. He took the time to explain and gave a quote on price to replace the door. I believe that GOD send's his servants to us when we least expect it. May GOD continue to bless your company and your employees.

Oc Brummett

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Repair

08/22/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star rating Same day service Service man kept me informed about his arrival time Work was performed efficiently Mike explained the repairs Definitely would recommend Precision Door

Dennis Spohn

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

07/30/2019

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians were very polite and professional. They adjusted my doors to raise them up and everything works great. I recommend Precision very highly. I have also used them at another house.

Jim A.

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

07/17/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Belt for my 20 yr old garage door opener broke. I called Precision to install a new belt. Travis was the tech and he advised the price of the belt installed. He then gave me a price of a whole new opener installed. It was a no brainer. He installed the new opener and all the remotes very professionally. I got a lifetime warranty on the system. It is so quiet. no vibration, no noise when the door is opening. Thanks Travis.

Gail Lopez

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

05/12/2019

Hanahan, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 excellent service

Randy Learn

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

03/12/2019

North Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very rapid response. Technician (Alex) was excellent! I do not hesitate to refer Precision for any garage door problem.

Mike Sujka

Service Provided:

Garage Door Opener Install

Product:

Belt Drive Garage Door Opener

Garage Door Opener Repair

03/04/2019

Folly Beach, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Oustanding Service!

Leah Gantt

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Install

02/25/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would never call any other company. Precision Door has taken care of every single small and large problem I have had, quickly, efficiently, reasonable cost, and with very nice and helpful technicians. I highly recommend Ryan Finley.

Leah Chase

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

02/04/2019

Charleston, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WE ARE VERY PLEASED WITH THE INSTILLATION OF THE GARAGE DOORS. THE TWO GENTLEMEN HANDLED THEMSELVES IN A VERY PROFESSIONAL MANNER

Robert Melendez

Service Provided:

Install Garage Doors

Product:

Install Garage Doors

01/31/2019

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door is beautiful. But if u sell me WiFi. Tell me all the rules. The thing does not work. I called service and they could not make it work. They said my router is not right. So would that be something u guys check first before u sell. Ie. I’m sure u want it to work. He said I did not sell u the door I’m service. The lady that called back said we sold u the door but we don’t service that. Ok here we go .... and the door is beautiful and we’re unhappy. How u feel.

Kevin Mcintyre


Response:

Kevin – Thank you for taking the time to provide us with a review our recent service. We aim to have fully satisfied customers and regret if we may have missed our mark. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We will look to this as a teaching opportunity for our team so that we will communicate better with our customers in the future. We appreciate your business and look forward to serving you again in the future if needed.

The Precision Team


Comment:

I spent the next day by myself trying to program the Wi-Fi through an organization called linear app. The problem is actually in linear. We love the garage door and the garage door opener we can stand in the garage and run it and you can barely hear it the door is beautiful. The problem was the Wi-Fi and selling Wi-Fi that don’t work. I spent all Friday evening after work to almost 10 o’clock at night figuring out the linear app. I had to reload the app 20 or 30 times to get it to work. I finally figured it out. The next day I got up and it wouldn’t work again. You can login to the app and tell them to keep you active and then the next time you use it you won’t be active and you have to login again. So the problem isn’t with Percision it’s just the fact that Percision wouldn’t help with the Wi-Fi at that time and the app the Lanier app is the problem and needs to be updated and fixed. But I’m sure they’ll say it’s my router and blah blah blah

Kevin Mcintyre

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

01/15/2019

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ryan did a great job explaining the issues with our doors and completing the work. He was thorough and professional. He went above and beyond and we appreciate all his expertise.

David Heri

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

12/19/2018

Goose Creek, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alex: Was very knowledgeable and fixed my door. I also ordered a new door. Good service

Robert Williams

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

12/13/2018

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was on point on explaining what was going on with my garage door. That i had know doubt I needed to fix my door.

Gayle Anderson

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

12/07/2018

Mount Pleasant, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was rated with 5 stars on the internet. Our garage door was repaired by Mike Kessler who was an outstanding technician. I would rate the service as a *****(5 star).

Bryan Hall

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Install Garage Doors

11/28/2018

Johns Island, SC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They are our main contact for any repairs or replacements. Ken is alway professional and informative when assessing a garage door for our company!

Ashley Stull

Service Provided:

Install Garage Doors

Product:

Rollers

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Our Average Rating

With 65051 Reviews

  • 5 Star (95.6%)
  • 4 Star (2.1%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Charleston Locations:
Charleston & N.Charleston (843) 628-7821 364 Reviews
Mt. Pleasant (843) 654-4675 250 Reviews
Summerville (843) 376-3950 224 Reviews

Precision Overhead Garage Door Service of Charleston

For this location's local site visit:

This location is owned and operated by:
Doug Kale

Precision Overhead Garage Door Service of Charleston

7275 Cross County Road
No. Charleston SC, 29418
License: RBS 51634
We Fix Garage Doors Right Springy

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