Precision Garage Door of Tri Cities

Has Received 5 Reviews in:

Bristol

Average Rating: 4.20


Garage Door Repair

01/02/2020

Bristol, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I purchased a new garage door and it was installed on 22 November 2019. On 31 December the door malfunctioned and would not close. My water pipes were exposed to the cold, so I could not wait for the repairs. I called Precision garage door and was told they could could not approve warranty work, they would send someone out, but I would have to pay a service call that would be reimbursed when the office opened. Even though I have a warranty for parts and labor I was told that because they came out on New Years eve that I would still have to pay $200.00 for the service charge. This is very poor customer service. I will never use your company again, and will recommend the same to all of my friends and associates. Would have rated no stars if the option was available

Daniel Mullins


Response:

Daniel - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if there may have been any miscommunication. We will look to this as a teaching opportunity for our team to serve our customers better in the future. We appreciate your business and look forward to serving you again if needed.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

03/30/2019

Bristol, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall great experience. Tech was very knowledgeable and practical, giving us several options for remediation and allowing us to choose. Tech was done within 1 hour of beginning on the route we opted for. Overall great experience.

Joseph Drye

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

02/28/2019

Bristol, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When our garage door wouldn’t work I just looked up this service online and Precision stood out because of the great reviews. Thomas came out same day and knew immediately what was wrong. He was very friendly, knowledgeable and thorough. Would definitely recommend this company and Thomas! 5 stars!!

Sharon Potter

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

11/23/2018

Bristol, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Googled to locate a garage service especially since it was a holiday. Was very pleased with the work performed on the technician.

Barbara Perrigan

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

10/30/2018

Bristol, TN

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, quick service- highly recommended

T Hudson

Service Provided:

Garage Door Opener Repair

Product:

Our Average Rating

With 62500 Reviews

  • 5 Star (95.6%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Tri Cities Locations:
Abingdon (877) 301-7474 10 Reviews
Bristol, Kingsport, Johnson City (877) 301-7474 112 Reviews

Precision Door Service of Tri Cities

For this location's local site visit:

This location is owned and operated by:
Rich Battistini

Precision Door Service of Tri Cities

1004 Quality Cir #1
Johnson City TN, 37615
We Fix Garage Doors Right Springy

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