Precision Garage Door of Northern Virginia
Has Received 390 Reviews
Average Rating: 4.89
Garage Door Repair
King George, VA
Max the garage door technician was very professional and explained everything that needed to be accomplished to fix my garage doors. He fixed my door in record time. I was very satisfied with the results. I will be having him return to fix my second garage door as well.
Roberta Canaan
Response:
Hello Ms. Canaan- We are so grateful for your kind words, and the awesome review for Max. Thanks for sharing your review with us and the community. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Gainesville, VA
I will start off by saying thank you to Kevin for prompt, on-time arrival. Great explanation of overall condition of door, components, and functionality. I did not need any repairs components replaced; however, Kevin's recommendation fell right in with the preventive maintenance I was wanting done. Rollers, cables, new springs (where there was only one before from the builder). Quick, clean, and accurate work. I would definitely recommend Precision Door. 5-Stars yes because of the customer service, timeliness and overall service. Only detractor (and I understand operating costs) perhaps waive the "service fee" if work/parts exceeds that fee. If you need door work done, call this company.
Stephen Maynard
Response:
Hello Mr. Maynard- We are happy to hear you had a positive experience with Kevin. We value your input and appreciate the details about your experience with Precision. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Alexandria, VA
Precision Garage Door did an outstanding job installing a new operator and overhauling the mechanical lift system in my garage. The price quoted for the job was fair. Their installer was very professional and arrived on time. I highly recommend Precision Garage Door for your garage door needs.
Juan Lopez
Response:
Hello Mr. Lopez- Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated and we value your feedback. Thank you for the recommendation! -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Haymarket, VA
Technician did a complete inspection then explained all my repair needs/options clearly. Very organized and detail oriented, definitely high quality work. And in the process I learned a lot.
John Hacker
Response:
Hello Mr. Hacker - Thank you for the 5-Star rating! We're happy to hear that Max took great care of your garage door, and that you are pleased with his performance. We appreciate the details about your experience with Precision. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Fairfax, VA
Precision was recommended by a family member who utilize your services and was thoroughly satisfied. After I received my garage door repair services, i too am singing the company's praise. Max was the repair person. He was every bit the professional. Extremely knowledgeable, timely and thorough. I was fully satisfied with the work performed. You should be proud to have him representing your company.
Mike Richard
Response:
Hello Mr. Richard- This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. We agree, Max makes us proud! Thank you, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Stafford, VA
Professional and curious component service. Problem was quickly identified and options were clearly explained. Reasonable charges.
Reginald Townsend
Response:
Hello Mr. Townsend- We are happy to hear you had a positive experience with Precision and technician Patrick. Thank you for the 5-star rating! Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Fairfax Station, VA
Excellent service. Friendly, curtious, timely and professional.
John Dippel
Response:
Hello Mr. Dippel - Thank you for the 5-Stars! We appreciate you sharing your review with us and the community. Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Fairfax, VA
From the moment I called Precision the service was great. Max called early and arrived ontime. Max was extremely helpful and explained the status of our garage. The work performed was top notch and far superior to other companies we have used. It's important to us to find a company that can be trusted, Precision Garage Door has earned our trust.
Wendell and Maddie
Response:
Thank you so much for taking the time to leave us this amazing review, it made our day! We value your input and appreciate the details about your experience with Precision. Sincerely, Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Catlett, VA
very good product, good customer service on time and finished when he indicated. paid a little more than i wanted too but it was a job well done. Good man that did the service.
Raymond Graham
Response:
Hello Mr. Graham- Thank you so much for taking the time to leave us a review - it's much appreciated and we value your feedback. Thank you! Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Arlington, VA
Excellent service, showed up on time, very polite and professional. Price was surprisingly low for the amount of work that was done - technician was here for three hours. Would definitely recommend. Service was performed by Max.
Chris Brock
Response:
Hello Mr. Brock – Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We’ll be sure to pass along your feedback to Max. -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Leesburg, VA
Very prompt, courteous professionals by phone and in person. Installer clearly explained recommended improvements and maintenance to my service request. He was very thorough and detailed with the service.
Thierry Palmer
Response:
Hello Mr. Palmer, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks so much for your kind words. -Suzanne, Managing Director / PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
McLean, VA
Max made our old garage into a beautiful new one. Came on time, and made suggestions to cope with some unforeseen issues. There were some items other than the garage door itself, and fixed that as well. Max was very easy to talk to and explained some questions I had in simple terms. Thank you!
Hiroshi Tsuda
Response:
Hello Mr. Tsuda - Thank you so much for taking the time to share a review and your Precision experience. We appreciate the positive feedback on Max and happy to hear you are pleased with your new garage door. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Stafford, VA
Max the technician explained & show me the cause of the grinding noise & what is needed to secure the door & the cost of fixing them after he discussed my options out of three choices. Max took his time & completely did his work as discussed & to my satisfaction after demonstrating how the door should properly function.
Jamie Jochum
Response:
Hello Mr. Jochum - What a fantastic review for Max! We're happy to hear he did a great job for you and your door is working properly again. Thank you for choosing Precision. -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Centreville, VA
I have done business with 1 prior company for garage door repair and now to 2 jobs with Precision. They are truly the best at this work. Excellent tech's, precise, thorough work. I highly recommend them.
Brian Raher
Response:
Hello Mr. Rayer - What an awesome review, and we so appreciate the recommendation! Thank you for taking the time to share. -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Herndon, VA
Max came to the rescue he arrived early and explained in detail how he was going to repair the problem. The pricing was fair and the service was spot on. Thank you it was a pleasure doing business with your company.
Joan Valcicak
Response:
Hello Ms. Valcicak- Thank you for the awesome review on the Max's work and service. We certainly appreciate you taking the time to share your Precision experience. Thank you! -PDS Northern Virginia / Suzanne, Managing Director
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Mc Lean, VA
Max was great! Arrived early, explained everything to me, and did a top notch refit of the existing garage door and installation of a new garage door opener. We now have functioning remotes, an exterior panel and an interior wall mount that allows us quick access to opening or closing our garage door.
Randy Schnepf
Response:
Hello Mr. Schnepf - What a fantastic review, thank you! We are delighted to know you are happy with your Precision experience and the excellent garage door service that Max provided. Thank you!
-PDS Northern Virginia / Suzanne, Managing Director
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Fredericksburg, VA
2 thumbs up! My technician, Max, worked nonstop in order for my garage door to work perfectly.
Patty Rose
Response:
Hello Ms. Rose - Thanks so much for taking the time to share such an awesome review. We are pleased to hear you are happy with the work and service. We will be sure to share this with Max.
PDS Northern Virginia / Suzanne, Managing Director
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Fredericksburg, VA
Patrick is a wonderful representative for your company. From the initial call with an accurate time for his arrival, to his diligent and hard work to complete the job, he's a true professional. I was very surprised to see that our 18 foot wide insulated door was going to be installed by 1 person. You have a diligent worker in Patrick who completed the job with no issues and left our garage spotless. I hope your company appreciates this young man and his professionalism. Thank you, Patrick.
John & Rose Averett
Response:
Mr. and Mrs. Averett - Thank you for taking the time to share your Precision experience. We are delighted to know that Patrick took great care of you and you are pleased with your new garage door. Yes, Patrick is definitely an asset to our company. Thank you! -PDS Northern Virginia
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Sterling, VA
Quick, painless, friendly and accurate service. Would call them again for any other garage door repairs or installs.
Gary Vonerden
Response:
Hello Mr. Vonerden - Thank you for sharing your review and positive feedback. -PDS Northern Virginia
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Fredericksburg, VA
Precision had done some work for me before so I called them - The young man, Patrick, came out and the problem was the motor - He return to the office to get equipment and came back and did an excellent job, which cause him to work later than usual - I am very please with his knowledge and work ethic. The only problem was they could not send out someone when I called - had to wait a week - which cause me not to be able to use my garage and park outside
Brenda Huff
Response:
Ms. Huff -Thank you for taking the time to share a review. We appreciate it! -PDS Northern Virginia
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Reston, VA
Very professional and informative.
Harold Letterman
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Install
Centreville, VA
Kevin & his team were great from start to finish. Everything that was needed and the choices that were offered were made very clear. I am completely content with the work completed by Precision. Thank you!
Darrin White
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Oakton, VA
Simply said the workmanship is outstanding!!!
Lorenzo Baskerville
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Bealeton, VA
I give Patrick 10 Stars because of his professionalism, paying attention to all details, making sure that everything worked correctly and going over the details of the work to be done!
Lewis Branning
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Install Garage Doors
Warrenton, VA
DISHONEST!! I contacted precision door for an estimate on 3 new doors. I paid my $85 service fee, Kevin came out and I was told I would have a quote in a few days. It has been over a month and I have not received anything. I have called numerous times and each time I am given a different answer from “they don’t know” to “they will get right back to me”. I wouldn’t hire them to do any work for me or my company. I also would not pay them their service fee. They will take your money and provide you with zero service. I have filed a complaint with the BBB. Dishonest companies should be held accountable.
Rick Valvo
Response:
Mr. Valvo - Thank you for corresponding with me. I appreciate your willingness to discuss the situation and for your understanding. I just wanted to follow up here, and again apologize for everything that happened. Like I said in our emails, it is a learning experience as a company. We completely understand your disappointment and frustration. We want all of our customers to be satisfied and pleased with the service, professional workmanship, and superior products we offer. That is our mission. We hope for an opportunity to work with you in the future and make things right. Thank you,
PDS Northern Virginia
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Arlington, VA
I was thrilled with how fast we were able to get an appointment, and I really appreciated how we were given the price upfront with no hidden/last minute charges. We were also given options and advice - thank you!
Annie Duffy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Springfield, VA
I am very pleased with Precision Garage Door Service and will call them again as I will need service on my other garage door...Kevin identified the problem quickly and provided 3 options and explained each one in detail... Kevin is very knowledgeable individual with a great personality...I highly recommend Precision Garage Door Service for your garage door needs!
Marc B.
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Repair
Woodbridge, VA
While it has been eight years between services Precision continues to provide immediate and effective service and repairs. The technician provided useful explanations and options which assisted in determining the level of repair.
Chet Young
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Repair
Herndon, VA
I was very satisfied with the garage door service performed by Mathew. He was very competent and courteous.
Tony (cyrila) Donnelly
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Spotsylvania, VA
I am giving a five-star rating for my experience /service. I called Saturday morning and was given an appointment for Sunday morning. The techs arrived at the scheduled time. They were knowledgeable and explained thoroughly what the problem was and repair needed. I would highly reccommend Precision, especially the techs that fixed our garage door.
Gerald Miller
Service Provided:
Garage Door Repair
Product:
With 103,838 Reviews
For this location's local site visit:
This location is owned and operated by:
CTM
Precision Door Service of Northern Virginia
1402 Interstate Business ParkFredericksburg VA, 22405 License: 2705-105317
