Precision Garage Door of Northern Virginia

Providing Repair, New Garage Door Installation & Openers

We Have Received 247 Reviews

With An Average Rating: 4.91

We Fix Thousands of Doors Every Day!

Locally Owned - Nationally Backed

Some Of Our Latest Reviews

Guido Deboeck

03/22/2019

Arlington, VA

Review:

Fore years we have depended on your company to repair problems with our garage door. Last Monday Kevin came out and suggested that we replace our old garage door with a new one. He wrote up just one option, although we had discussed two. His proposal was very expensive which enticed me to seek a second "opinion" on the web. When I did I found out that our garage door could be replaced for about half the amount that Kevin had suggested. Same on you Kevin, you ought to know that when a customer asks for alternatives you should have given them and you ought to know what the competition offers. Asking for twice the amount of money that the competition asks is just plain bank robbery. Hope you learned your lesson. Come and have a look a the gorgeous garage door we now have.

Response:

Dear Mr. Deboeck, We sincerely apologize for the door estimate that was given to you on Monday, March 18th. We were in the process of updating the pricing on our computer software. The software we use directly relates to what your technician sees in the field. What was listed at the time for your technician to use were not the correct prices. We have since then corrected it. We truly appreciate the opportunities you have given us to do business with you for the past three years and apologize that with your last appointment we were not able to take care of your garage door needs. We hope that you give us the opportunity to come back and service you in the future to regain your trust.

- Savanna-Precision Door Services

Service Provided: Install Garage Doors

Product:

Kimberly M.

03/16/2019

Spotsylvania, VA

Review:

Very happy with the service we received from Patrick. Our springs and wheels were replaced as well as a new key keypad install. Didn’t realize the garage door could be that quiet, lovely! Thanks Precision, you have a customer for life!

Service Provided: Garage Door Opener Repair

Product: Remotes / Keypad

Glenn Roland

03/07/2019

Oakton, VA

Review:

My door wasn't closing properly. So, your guy showed-up and spent about 3 minutes diagnosing the problem. He then came back and gave me a report that said everything failed. And, that my cheapest option to fix it was roughly $600. I told him I wanted to get a second opinion. So, I paid his $85 service call fee and sent him on his way. After he left, I took a can of WD40 and lubricated the pullies and springs. My door now works perfectly. I have tested it repeatedly and it opens and closes without a hitch and its very quiet on top of that. I don't know if its just dumb luck or what but something doesn't pass the smell test. I'm tempted to report this to the better business bureau. He was polite so I won't. But, clearly I wasted $85 on this one. Live and learn, I guess.

Service Provided: Garage Door Repair

Product: