Precision Garage Door of Greater Seattle
Has Received 44 Reviews in:
The Tacoma Area
Average Rating: 4.64
Garage Door Opener Repair
University Place, WA
Masree Butler came today and efficiently solved my problem. He was very professional and knowledgeable. He sent me some options for replacing my 18 year old devise. I was very impressed and pleased. I would welcome him to install the new one after I make a decision.
Zandy Tritch
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Tacoma, WA
Quick to respond and come out for estimate, but slow to get back with a bid.
Phil Hardwicke
Response:
Phil - Thanks for reviewing our recent estimate for your door panels. We regret that it took a few days to receive the quote for the custom door panels from the manufacturer. We were out last Friday and all manufacturers are closed over the weekend. We followed up Monday and Tuesday. Unfortunately it took longer than we all desired due to the nature of the custom work. We appreciate the opportunity to serve you and we hope that the panel estimate met your needs. If we can be of any additional assistance, please feel free to call.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Milton, WA
Chris was very fast and competent. He did a great job repairing our garage doors that were creaky and they groaned and opened slowly, if at all. After he was done they opened smoothly and quitely.
Mara
Service Provided:
Garage Door Repair
Product:
Rollers
Install Garage Doors
University Place, WA
We love our new garage doors! Neighbors and friends stop by to ask who installed it. Thanks to your professional technicians...Jacob and Wharley...so friendly and very knowledgeable . Customer service ...A++!
Angelito Ruffy
Response:
Angelito Ruffy, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Jacob and Wharley.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Gig Harbor, WA
Courteous and prompt service - on a holiday no less. The technician was even able to come before the scheduled window. I would highly recommend.
Terry
Response:
Terry, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Puyallup, WA
Technician was not thorough, tried to upset elements not needed, did not adjust force after replacement parts put in place and blamed unrelated issues for lack of operation after installation. Price was four times original quote with additional work to address ourselves. Never will use again nor will I recommend.
Darbi Krumpos
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Puyallup, WA
Technician was very knowledgeable and prompt. He fixed my garage door and gave me info on how to maintain it.
Virginia Stiles
Response:
Virginia Stiles, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Opener Repair
Lakewood, WA
Masree called to let me know he was running early and asked if it would be alright to arrive before my service window - which was great. He did a good job explaining what he was going to do and went about it efficiently and professionally. A good experience
RWT
Response:
RWT, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Repair
Olympia, WA
Chris did a great job explaning our options and prices. He was personable, humorous and professional and arrive right on time! Thank you
Arlene Kuczynski
Response:
Arlene Kuczynski, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chris.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Opener Install
Graham, WA
Chris is the best. He is so nice and explains everything. He went over the top for us. I will continue to use the company. You have a great employee. Called to make the appt and came out the same day.
Kelli Bratton
Response:
Kelli Bratton, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chris.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Olympia, WA
Chris does the best work; I always request him. He provides excellent customer service. Whenever I've called regarding service needed, they quickly respond. Thank you so much.
Charlotte Kilde
Response:
Charlotte Kilde, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chris.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Auburn, WA
I called Precision in the afternoon and they were here the next morning on time. Technician was very polite and offered three levels of repairs. He did a great job repairing my broken door with springs and pulleys. All for a reasonable price. Thank you, Mitch
Mitchell Mccarthy
Response:
Mitchell Mccarthy, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Install
Tacoma, WA
Original call was to repair garage door opener, eventually had to purchase new garage door opener and new rollers. 5 star service
Aurora De la torre
Response:
Aurora De La Torre, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Lakewood, WA
great , fast service
Dave Koger
Response:
Dave Koger, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Broken Garage Door Spring Repair
Lakewood, WA
I was happy with the service. They replaced the springs, the rollers, cable. The technician did a wonderful job. My husband and I used them before. They always do a good job.
Kyle Osakoda
Response:
Rena Osakoda, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Puyallup, WA
Good service
Jim Jones
Response:
Jim Jones, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Steilacoom, WA
The estimator was early which was great. He was very nice as well. But, I texted him to call me so, I could make the down payment and schedule my install and I have not received a reply and its been a week.
Marc Goodboy
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Lakewood, WA
Appreciated the reminder to service my garage door. Thank you for great, professional service.
Andrea Hynes
Service Provided:
Garage Door Repair
Product:
Cables
Broken Garage Door Spring Repair
Bonney Lake, WA
Chason was excellent in explaining the options we had regarding replacing a broken garage door spring. Although the options were many, our decision to replace only the single spring was received with the same enthusiasm as if we had chosen a more complete, and most likely needed, procedure. He was efficient, early, and well mannered. The fee was more than fair.
Homer Wood
Response:
Customer Name, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Chasen.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Puyallup, WA
Tech called to see if it was OK to come early as he was ahead of schedule, was pleased that he did. He offered two differant fixes and prices with a good explanation of both. Told me what to expect when completed. He was polite but friendly. Both springs and rollers were among the repair.
Karen Haire
Response:
Karen Haire, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Tacoma, WA
I needed help right away. My garage door stoped working. I called precision door, a friendly agent spoke with on the phone and arranged service for me the next day. The cost was fare.my garage door was fixed the next day. I'm happy. Problem solved. Thanks precision door!!!
Van Moore
Response:
Van Moore, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Puyallup, WA
Everything was great! Installation was quick and on time. Only problem was some confusion about the cost.
Keith Howard
Response:
Keith Howard, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Olympia, WA
Not our first experience with Precision, but this visit was as others! Always same day response which is important when one's car is held hostage inside the garage! Dale Robbins, our technician, was personable, knowledgeable and got the job done quickly. He also pointed out that we had mold on the inside of the garage doors and told us how to get rid of it which we did and it was quick and painless. Haha! Very, very nice!
Leonard Preston
Response:
Leonard Preston, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Dale.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Tacoma, WA
Noel was an awesome representative of Precision Door.
Regina Dickson
Response:
Regina Dickson, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Noel.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Opener
Garage Door Repair
Olympia, WA
Never received an e-mail copy of my order. Please e-mail
John Kobylus
Response:
John Kobylus, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Puyallup, WA
Hello, I am very unsatisfied with the service I received yesterday. First of all the technician was early, which would be fine if I didn't have to work. I made my appointment for the time of 4 - 6, I received a call from the tech at 2:30 saying that he was available. I told him that I would arrive home a little before 4 and would call him when I got there. When I pulled up to my house the tech was parked in my driveway waiting, I find this quite unprofessional. The diagnosis of the problem with my garage door opener he states is due to "mis-use" because my garage door is "too heavy". That garage door opener has been in working condition for 20 years with no problems, they don't last forever. The door isn't "too heavy" he was just trying to upsell me. I didn't feel that the technician was being truthful in his diagnosis. After further consultations with neighbors with the same door and opener for the same length of time they felt that I was being mis-led also. Because of his diagnosis, which he obtained without even thoroughly looking at the garage door opener my insurance denied the claim to have it fixed. Because of this I am going to pay to have a second opinion with a more reputable company and will in no way recommend your company to any of my family and friends. I tried to give you the opportunity to respond but your email at info@precisiondoor.net kept coming back. Sincerely, Nikki Taylor
Nikki Taylor
Response:
Nikki - Thanks for taking the time to review your experience with Precision. We do provide free repair estimates and you are not obligated in any way to move forward with the options the technician presents to you. We are slightly higher than the competition due to being properly licensed and insured, hiring and training professional technicians and carrying quality parts on our trucks so that we can repair your door immediately. We also inspect all aspect of the door and opener. Most of the time, a symptom with an opener is typically due to a greater problem with a door. We're sorry that you took this as a move.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Auburn, WA
Very pleased with the new garage door. The installers were punctual and did a great job.
Richard Byers
Response:
Richard Byers, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Shelton, WA
The technician that serviced my garage door was Jim Swanson. I must say Jim was the best, he not only was honest and informed me of my garage door issues he discussed what would be the best and most affordable way forward in fixing my garage door. Jim's honesty earned my trust and confidence in his skills and delivering the best service ever. If this company has other technicians as good as Jim they will always succeed.
Steve Kernan
Response:
Steve Kernan, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Jim.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Puyallup, WA
Craig (with assistance from Jim) did a very professional job and were very understanding when I got upset with the insurance company and took some of it out on them. They were both very courteous and efficient in their work and I would recommend them to anyone in need of similar services.
Richard Bunn
Response:
Richard Bunn, thank you for the review, and we appreciate the recommendation!
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Lakewood, WA
I was very satisfied, your rep was early, very courteous, knowledgeable, very helpful, answered all my questions. I will be using your service from now on. Thank you. Sandor
Sandor Vansickle
Response:
Sandor Vansickle, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Cables
With 55564 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Kevin Spratt
Precision Door Service of Greater Seattle
20728 56th Ave WLynnwood WA, 98036 License: # PRECIDS970KG
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