Precision Garage Door Service Of Brookfield

Garage door opening problem beyond my ability to adjust sensors. Customer service was great from my initial contact with scheduling agent Mindy through technician visit with Matt. Both were professional and friendly. Both kept me informed. I’ve used this company in the past and will continue to do so.

Garage door cable snapped on a Monday morning, tried calling out usual garage door repairmen (the ones who built the garage) but I got no answer three times I tried. The next place was a A.I. phone system that said I would be connected to the next available representative, I hung up, it seemed like I was not going to talk to someone local. The next place I tried, the same EXACT SYSTEM, my same reaction. Called Precision, a very nice local dispatcher answered and got someone scheduled to me by the afternoon. Scott, the repairman called shortly afterwards and said his noon appointment cancelled and asked if he could come over early. I said he could and was at our location in 15 minutes to start work. He and his assistant fixed the door and made some much needed improvements suggested by him that the other company never addressed and finished by 1:30 p.m. Excellent work done quickly and had all the parts on the truck, so need to make any trips back to the warehouse or anywhere. Very pleased with the whole overall process: phone answering, appointment schedule, arrival time, ability to fix the problem the first time, speed and price! Nice job done! Precision Door will be our new garage door repair/maintenance people for a long time if they continue like this! A+++±++.

Mario, the technician, was very kind and professional. The door works great now. The reason for giving us only 4 stars is the price. VERY expensive!!!

Prompt courteous and professional service. Thank you!

I have lived in several states and had reason over the many years to have garage door repairs performed. Precision overhead is the best that I have ever worked with. Craig and Jake are both amazing, Craig came today and completely warrantied a component that was installed a year and a half ago. I got service within 24 hours and I could not be more pleased to give a positive review to this company and their employees!!