Precision Garage Door Service Of Blount County

Could not recommend these guys more. Went 2 years with a broken door. They came out, fixed it in less than 30 mins and was very affordably priced, professional and courteous. Braxton and another gentleman came out (apologies for forgetting his name).

Called 2/18 to schedule an appt to have my garage serviced. Appt was scheduled for 2/19 between 4pm-6pm and I was told someone would contact me when they were on their way. No one ever showed and I didn’t hear from anyone. I called the company at 5:46pm to see what was happening with the appt and was told they didn’t see anything for me. Sad to say, I’d never try to use this company again. *2/20 update: I have to come back and update my review. After leaving my review on 2/19, I got a call from the owner Austin not even an hr after I posted the review! He was so nice and so apologetic about the mishap of my appt not being confirmed. I’d already scheduled another appt. with another company for today so we left it at that. Unexpectedly, Mr. Austin followed up with me again today to ensure I’d been taken care of and to extend apologies again. I let him know the other company had come out and had repaired my garage. To my surprise, Mr. Austin offered to cover the cost of what I incurred from the OTHER company to make things right. Speechless!!!! Customer Service at its finest! He didn’t have to do it but I’m extremely grateful! Do business with people who care! God bless Mr. Austin and his company!

I had a great experience with Jeffrey from Precision Door Service. He came out to fix a mistake made by another company and handled everything with professionalism, skill, and a genuinely kind attitude. He explained what went wrong, corrected it quickly, and made sure everything was working perfectly before he left — it’s rare to find someone so knowledgeable, honest, and easy to work with. Highly recommend both Jeffrey and Precision Door!

Jeffery was able to quickly locate the issue with the garage door. He had the part on his truck and had the door operating properly within a few minutes. I can recommend Precision without hesitation.

Great Service Tech he was very professional and knowledgeable. Thank you for your service.