Precision Garage Door of Northwest Arkansas
Has Received 404 Reviews in:
The Bentonville Area
Average Rating: 4.88
Garage Door Opener Install
Bentonville, AR
One word- Phenomenal. - Phenomenal customer service from the beginning and throughout. - Phenomenal company representative. Sam was a true professional with his knowledge, friendliness, work ethic, workmanship, and more. - Phenomenal product. Their garage door openers are modern and top of the line. - Phenomenal pricing. While my job ended with a higher price at face value, in consideration of what I received, I believe the price for it all was more than fair. You've earned a long term customer today.
Derek Fuentes
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Garage Door Opener Repair
Bella Vista, AR
Did the job quick and easy because he knew what he was doing.
Loyal Steube
Service Provided:
Garage Door Opener Repair
Product:
Install Garage Doors
Bella Vista, AR
Levi was more than prompt. He was skilled in his job and replaced my door, opener, etc. without difficulty. Explained everything to me and demonstrated how to work and use all the new things. Extremely efficient! Thank you for making this change easy on me.
Sharon Fulkerson
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Bella Vista, AR
I purchased an overhead garage door from Precision 2+ years ago and it needed some tuning up. I called and was given an appointment the following day. The Technician came out the next day and did some adjusting and, so far, it is working fine. The work was covered under the door warranty and there was no charge. Thanks for the quick service and the kindness of all of the Precision people. Jerry C.
Jerry Conrad
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Bella Vista, AR
Fast, friendly, professional and very internet friendly. Called and had a repair man, SAM, in two hours!
Blake Smith
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Garage Door Repair
Bentonville, AR
Technician Luke came and what appeared to have replaced our entire garage door unit and everything was working fine until we tried to reprogram our MyQ program and now the door senses are not working. We’re awaiting a callback on this matter so until then our door is not operating, had to manually close it for the night.
Augustine Martinez
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Bentonville, AR
He was very friendly, explained everything well and was early!
Sherry Richard
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bentonville, AR
Two great guys installed a new door and opener that’s amazing! If power is lost the unit has a built in battery system And during an power outage it still operates. You are lucky to have the two guys working for your! Thanks again guys! Charles Rakes
Charles Rakes
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Bella Vista, AR
The technician was way more concerned with selling me ridiculously overpriced, poorly made, parts than installing new torsion springs. Workmanship was marginal, at best. I was expecting repairs to cost about $400. Bill was $815. Would have been well over $915 if I had let the guy install new $100+ cables that cost me $9.00 on Amazon + 20 minutes to install. I felt like Precision GDS was intentionally deceptive from the initial call to set up the appointment until the technician left my house. My suggestion....go elsewhere, or at the very least, get a written estimate with everything needed to do the job "right", then, for comparison, get another estimate from another company.
Loran Galey
Response:
We appreciate that you chose Precision to service your garage door. We also understand that the cost of replacement parts can be daunting. Our Technicians strive to educate our customers on how each component works and how to maximize the life of each part. We do not claim to be the least expensive service provider in the market; However, we do take pride in being the best. Our technicians are extensively trained, highly skilled professionals, each of them certified before ever touching your door. We offer an un-matched warranty, and we stand behind our repairs. When you book a service call, you will receive electronic confirmation of the appointment, including a personal bio and picture of your service technician, so you can be confident that both your family and home are safe with us. And, of course, Precision Door service is available 7 days a week, most often with same-day service available, You can reach us 24 hours a day. At Precision, we believe that providing trustworthy, quality service, coupled with customer peace-of-mind, is well worth the cost. Again, we do genuinely appreciate your business, and if we can be of any further assistance or would like to discuss your experience further please don’t hesitate to contact us.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Pea Ridge, AR
Explained the process and asked if I had any questions. Fixed my door, cleaned up his work area. Paid our agreed price and he was in his way.
Jerry Fitzner
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Bentonville, AR
I feel as tho your repairman was very helpful and knowledgeable as to what was needed to not only fix my broken door but upgrade some areas on the other 2 doors as well. I would definitely use you again if needed.
Carlyn Haefner
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Bella Vista, AR
It looks great, installed well and really enjoyed the friendly staff. I would recommend your service to others. My answer to the above questions is a big YES!
Tim Melonis
Service Provided:
Install Garage Doors
Product:
Broken Garage Door Spring Repair
Bella Vista, AR
Quality, Courtesy, On Time, Good People! That says it all!
Steve Stroud
Service Provided:
Broken Garage Door Spring Repair
Product:
Install Garage Doors
Bella Vista, AR
I was pleased with Justin explaining what my problem was, and he called my son and explained to him also.. Stating the price to repair the old door, which is 23 yrs. old and also what the cost would be to replace the door with a new one. He was not high pressuring and left me to be able to decide and explained what could happen with the old door. I was impressed with his professional attitude. Thank you
Shirley Renken
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Install Garage Doors
Garfield, AR
We had 3 guys show up, Chris, Parker, and Levi. These 3 removed the old door and opener and replaced with new. They were very pleasant and professional. They did a great job. If in need I will use Precision again.
Edward and Colleen Oakey
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Gravette, AR
Drew did a great job, and is a very nice young man. Price was reasonable. Everything went well. Great experience!
Jim Brummett
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bentonville, AR
Thank you for responding in a timely way. We had used your service before and my son recommended you again because he was so happy with his service. Our problem was resolved and we're happy with the smoothe and quiet operation of our garage door. The young man, Drew Bates was professional and made us feel confident about the installation and explained clearly what was needed and why.
Sandra Gibson McClurg
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Install Garage Doors
Bentonville, AR
Henry came to replace the garage door in my home he was very thorough took time to explain all the features and set up app on the phone he went above and beyond. I was very thankful for Henry and his help and expertise and kindness. Strongly recommend Precision Garage door I used them twice and received quick help.
Rao
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Bentonville, AR
Due to power outage, we had our garage in manual mode. Unfortunately the door came off track, including the cable drum. Precision was out quickly to assess for repair. After further discussion, we decided to move forward with a whole new door and opener system. New door and system was installed within 48 hours.
Keith Mcroberts
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Bella Vista, AR
We were very happy with the installation and the instruction how to operate the new system.
Terry
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Bentonville, AR
Technician did a good job
Naru Pesaru
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Centerton, AR
Drew did excellent work.
Mark Hawkins
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Bentonville, AR
Service was done promptly and with a high level of quality. Henry showed up at the appointment time and went straight to work. Once the install was complete he took the time to demo the new door and opener features. He was very professional and thorough when the install. Highly recommend Precision.
Jeremy Axe
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Garage Door Repair
Eureka Springs, AR
My technician was Seth. He was courteous and very helpful. He showed me my problems and explained my issues. He did not try to push me into replacing my garage door, but was knowledgeable and helpful when I decided to purchase a new door. I couldn't have asked for a nicer technician. 5 Star
Nancy Elfter
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Pea Ridge, AR
Everyone we dealt with very professional and knowledgeable. Love the door and opener, so quiet!! Whole process completed in timely manner!
John Kramer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Bentonville, AR
Cade Marcell was our assigned technician. He called 15 min before scheduled appointment to let me know he was on the way. He replaced 2 springs and all the rollers for main door. Also checked all working parts, and made sure everything was functioning correctly. Work was completed in an hours time. Very professional! Highly Recommend!!!
Robert Owen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bella Vista, AR
Great fast service.
JB Portillo
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bella Vista, AR
VERY GOOD AND DID THE WORK VERY FAST
Charles & Sharon Kerr
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Install Garage Doors
Bella Vista, AR
Door quality is excellent. However, 3x techs have come out but problems still exist. Yes, uneven garage floTCor is evident. One tech alluded to this being a common problem, but we still have excess spacing on right side and bottom. Bandaid fixes are not lasting more than 24 hours. Flooring was not checked beforehand, otherwise we might not have replaced but only repaired. Now we are stuck with door that looks bad from the street.
Carl Heffner
Response:
Thank you for taking the time to provide your feedback. I am sorry we have not been able to come to a solution that you are satisfied with. We attempted adjusting the door multiple times and gave you a thicker seal to rectify the situation. Unfortunately, with the condition or your concrete we are not able to completely close the gap you are referring to without jeopardizing the safety and longevity of your garage door. If the concrete is leveled or fixed, please let us know and I would be happy to have someone come out and adjust the door at no charge.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Bella Vista, AR
Very professional thank you, Cade!
Donald Scherz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
With 108,268 Reviews
For this location's local site visit:
This location is owned and operated by:
Patrick Behrens
Precision Door Service of Northwest Arkansas
1907 Town W DriveRogers AR, 72756 License: #0365280618
