Precision Garage Door of Northwest Arkansas
Has Received 376 Reviews in:
The Bentonville Area
Average Rating: 4.89
Install Garage Doors
Bella Vista, AR
Door quality is excellent. However, 3x techs have come out but problems still exist. Yes, uneven garage floTCor is evident. One tech alluded to this being a common problem, but we still have excess spacing on right side and bottom. Bandaid fixes are not lasting more than 24 hours. Flooring was not checked beforehand, otherwise we might not have replaced but only repaired. Now we are stuck with door that looks bad from the street.
Carl Heffner
Response:
Thank you for taking the time to provide your feedback. I am sorry we have not been able to come to a solution that you are satisfied with. We attempted adjusting the door multiple times and gave you a thicker seal to rectify the situation. Unfortunately, with the condition or your concrete we are not able to completely close the gap you are referring to without jeopardizing the safety and longevity of your garage door. If the concrete is leveled or fixed, please let us know and I would be happy to have someone come out and adjust the door at no charge.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Bella Vista, AR
Very professional thank you, Cade!
Donald Scherz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Bentonville, AR
Out technician, Drew Bates was terrific. He called ahead of the scheduled time, arrive a few minutes early (unheard of these days from servicemen) and was most knowledgeable. In top of these attributes, he was courteous, efficient and had a good sense of humor. We could not have asked for better service.
Jake Maas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Bella Vista, AR
I basically chose Precision because they could come out first thing the next morning. I had also seen their commercials they came to mind right away. I had come home at 5 to find my garage door with a broken spring and I could not lift by myself. Called a couple door company's and Precision could come out between 8 and 12 the next day. Thankfully they came out at 8 and by 9 were done, replacing 2 springs and a bearing.
Tim Garton
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Bentonville, AR
Because they are fast , friendly, sure funny , great work. Also love your commercials. We all stood around and says, “ Wait, Wait, yep”
Rick Bough
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Garfield, AR
Chris Wickham showed up early and installed the new garage door in a timely manner. He was friendly, professional and explained everything I needed to know. He made sure all my questions were answered before he left. I highly recommend him for your garage door needs.
Patty Tolman
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Bella Vista, AR
My old garage door opener stopped working and I called Precision as they had done good work for me before. Justin the installer arrived in just a few hours and installed a new and better opener in a couple of hours. The company and Justin were both prompt and professional. Very pleased!
James Horning
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Bella Vista, AR
Called for a quote on replacement or repairs on our garage door. The technician responded in a timely manner and gave us a thorough description of what could be done. We decided on repairs and they were taken care of quickly and professionally. Very happy with the results.
Margaret And Tom Counley
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Install Garage Doors
Bentonville, AR
Amazing service! The local team did a great job. They came out quickly, found something that fit our needs IN STOCK! And we lucked out into a same day install. Our hero’s!
Kassondra Butler
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Pineville, AR
They did an awesome job!
Shalesah Sloan
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Bentonville, AR
I was having problems with my Liftmaster garage door opener not working properly. The dealer locator on the Liftmaster website referred me to Precision Overhead Garage Door Service in NW Arkansas. They were able to send a technician later that day, and Drew arrived as scheduled. After a thorough analysis of my garage door situation, he presented options of repair vs. replace the opener. I opted to purchase a Liftmaster smart garage door opener as a nice upgrade, and Drew installed it promptly. He also discussed other improvements - new rollers, cables, and bracket - and this combined with the new opener made my garage door opening/closing much quieter. He walked me through the My Q App setup on my iPhone so that I can control the garage door from anywhere. I was very pleased with the prompt scheduling by the office and the professionalism by Drew and will use Precision for any future garage door needs.
David Ginn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Bella Vista, AR
Great gentlemen performing their duties and listening to old folks story telling in the process. Thank you gentlemen!
Morris Tignor
Service Provided:
Install Garage Doors
Product:
Garage Door Repair
Bella Vista, AR
Everyone from the phone call to the onsite technician was extremely professional! Our technician was so friendly and knowledgeable! He took care of our issue in a timely manner. I would recommend Precision to everyone!
Sandy Cremente
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Centerton, AR
Jacob was very professional and explained what needed to be done to make the door work properly I liked that he gave options and respectfully answered all my questions Thank you Jacob I appreciate you
Beth Shirley
Service Provided:
Garage Door Opener Repair
Product:
Cables
Garage Door Repair
Bentonville, AR
Overall well done and I would use Precision again. The only issues I had include: 1) The pre-service-call chat understated the cost of the replacement springs. I may have gotten another estimate if I had know what I was really up against. 2) The first thing the technician said upon arrival is "I hope you didn't crush the torsion tube when you installed the openers." I resent the assumption that I am incapable of installing a garage door opener myself. (He found no issues with my work). Note - Your survey doesn't accommodate everything installed: Two springs, 12 rollers, two torsion cables, two sheave pullies, one bearing.
Gary Berger
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Bella Vista, AR
Very quick response, we had our new garage door installed in one day! Chris did a great job. Very happy, great company.
Rebecca & Douglas Chesemore
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bella Vista, AR
Acoya Herron was my technician yesterday and did a fantastic job! From getting online yesterday morning to having my garage completely fixed within just a short few hours, is a testament to how Precision Overhead Garage Door Service cares about their customers. We are so grateful for this experience, and I would gladly refer others to this company and especially to this technician. Thank you for everything you do!
Gregory Allen Hagg
Service Provided:
Garage Door Repair
Product:
Opener
Garage Door Repair
Bella Vista, AR
I never got a receipt for the work was done at 26 Cambria Dr. IN Bella Vista on Sept 26. Please send to jtuy@sbcglobal.net Thank you
James VanTuyl
Response:
Thank you for your review, we value our customers feedback and use it to continually evolve and ensure we provide top notch service. I apologize you were not provided a receipt in a timely manner. I have had a copy sent to your email address and placed a hard copy in the mail to your home address. I also had our General Manger reach out via phone to ensure you are completely satisfied with the service you received. If you have any questions or concerns please contact our office and we will address them immediately.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Bentonville, AR
Jason, technician was very courteous and friendly. He knew what he was saying & doing. Finished in a timely fashion & took the time to explain all the perks our new Operator offered. Please recognize him for his knowledge, expertise & friendly composure & still remain professional. Thank you Jason, we truly appreciate it.
Gwen Terry
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Gravette, AR
professional workmanship, fast response, fair pricing ...they're all good.
Ken Foxx
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Bentonville, AR
Our Precision installer was fast, professional and courteous. We love our new door and the new lift mechanism that doesn't sound like an amtrack parade. We purchased every product listed below. The installer offered to install the Lift Master APP on my smartphone. I said no, not wise decision from an eighty year old man whose VCR is still flashing twelve. My App is still not installed.
Judy Mallett
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Bentonville, AR
Thank you so much for the fast and wonderful quick response. Every thing is working good. Great service! Very profession Rozella Slafer
Rozella Slafer
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Bella Vista, AR
Very happy with the overall experience. From the time I placed the call for assistance, to how quickly a technician arrived onsite, to the overall professional attitude and experience shown. Thank you very much for an easy, problem free experience.
Michael Stout
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Bella Vista, AR
Precision Garage Door Service was simply outstanding in every way possible from Estimator Drew Bates to Installation tech Andrew Sexton. Both of these men were very professional, courteous,and knowledgable. I give my highest recommendaton to Precision Door for any kind of garage door service. Well Done !!
Steve Hoyt
Service Provided:
Install Garage Doors
Product:
Garage Doors
Broken Garage Door Spring Repair
Bentonville, AR
Excellent service provided Thank you
Tc Gilmore
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Pea Ridge, AR
On time, friendly, took time to explain conditions and what could be done to correct.
James Keegan
Service Provided:
Garage Door Repair
Product:
Springs
Install Garage Doors
Bentonville, AR
The technician was a professional who knows his job, explained all about what's been done, a PR people. Did a great job and commendable. We are very satisfied with your personnel and your Company. Will recommend you to others.
Minda Vazquez
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Bella Vista, AR
Service minded tech with a personal touch. Made the process of purchasing the new opener easy and quick. Nick was helpful in every way and did a great job. Thanks
Jack Laney
Service Provided:
Garage Door Opener Install
Product:
Opener
Install Garage Doors
Bentonville, AR
Great job installing new garage door and coming back and putting trim around door frame. They did not charge anything for allowing me to watch!
David Ozment
Service Provided:
Install Garage Doors
Product:
Garage Doors
Install Garage Doors
Sulphur Springs, AR
Professional work and quality product.
Ray Ransom
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 102,539 Reviews
For this location's local site visit:
This location is owned and operated by:
Patrick Behrens
Precision Door Service of Northwest Arkansas
1907 Town W DriveRogers AR, 72756 License: #0365280618