Precision Garage Door Service Of Bentonville

Great experience with Ethan! Fixed within 24 hours of calling on a Sunday.

I had a great experience with Precision Door, and especially with David Stubbs, the technician who came out to my home. David was friendly, professional, and incredibly helpful from start to finish. He was honest and transparent about pricing, explained everything clearly, and made sure the repair was done right. I truly appreciate his integrity and customer-first approach. If you’re looking for reliable service and someone you can trust, I highly recommend David and Precision Door!

⭐⭐⭐⭐⭐ There are companies that fix things… and then there are companies that make you feel taken care of. Precision Garage Door Service absolutely did the second. From the very beginning, I was impressed. Before David even pulled into the driveway, I received a text with his photo and bio. That might seem small, but it completely changed the tone of the experience. It built instant trust. I knew who was coming to my home. I knew his background. I knew I wasn’t just getting “whoever was available.” And then — they showed up early. Not “on time.” Early. In a world where we’re all used to waiting inside during some vague four-hour window, that alone felt like a win. David’s communication throughout the entire process was exceptional. Clear. Calm. Professional. He walked me through exactly what was going on, what needed attention, what could wait, and why. There was no pressure. No sales pitch energy. Just honest guidance. I’ll be candid — it did cost a little more than I initially expected. But here’s the thing: because they took the time to establish trust and explain everything in detail, the investment felt not only fair… it felt easy. When someone shows you the why, earns your confidence, and treats your home with respect, the price stops being the headline. The experience becomes the value. Precision and David delivered exactly that. If this is how they treat every customer, they deserve every bit of the five stars.

Justin was very professional, experienced, and knowledgeable. He explained everything well and also gave us advice how to maintain the garage door to extend its life. I would highly recommend Justin.

I called them to tell me what was wrong with my garage door not opening or closing. Upon arrival I had disengaged the cord to manually lift the door because it had stopped working. For some reason when they got there and re-engaged it the door started working again. Making me look really stupid LOL however upon examination of the cord that lifts the door one side was frayed and about to snap. So it was a good thing I called them. After examining the rollers come to find out my bearings were also bad. So I had them replaced those also. I like how they bring a full service vehicle so you don't have to make another appointment to get some work done. They completed the job on the spot and it only took not even an hour. I believe it was a reasonable price also. And the tech was very professional and polite. I really appreciate the quality service and on the spot repairs.