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PRECISION GARAGE DOOR SERVICE OF ROGERS

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT

A Name You Can Trust ®

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Precision Garage Door of Northwest Arkansas

Has Received 241 Reviews in:

The Rogers Area

Average Rating: 4.89

5 stars

Precision Van

Broken Garage Door Spring Repair

02/02/2024
5 stars

Siloam Springs, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cade did a great job. Gave my mom all the information upfront and did exactly what he said he would do. Will definitely use him again.

Kevin Dixon

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

01/30/2024
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cade MERCELL did an outstanding job! He showed up on-time, performed outstanding work, and charged me a fair price! I recommend Precision Garage Door to do any type of work on overhead doors!!

Dean Eisma

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

01/14/2024
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

EXCELLENT SERVICE ????????

Danny Dang

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

12/21/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up and installed what I wanted. A+

Jason Winchester

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

11/28/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was fantastic, and the technician was friendly, professional, and did great, quick work. The parts price seemed excessive in almost every case ($30 each for rollers?), so I had to pass on a lot of the recommendations, unfortunately. The technician did a great job of explaining the need for the replacement parts, and about how the quality was better than available retail options. Unfortunately, almost every part quoted was 3-4x the prices I was able to find online (10x on the rollers), and at least 2x prices I'd noted from local hardware stores prior to calling for a technician. Even if the quality is somehow substantially better, I just can't process these drastic price differences. I don't know garage doors, so maybe I don't have good perspective, but it seems like there's a price point between the quote and the online retail prices that still turns a profit and garners more business without customers feeling like they're being taken to the cleaners. That said, I think I would've still just given 5*s and written the high prices off as par for the course, but the "liability waiver" you're forced to sign - releasing Precision from any damage or injury that might occur from you buying ***anything less than all*** of the overpriced recommended parts - sealed it for me. It's a dark pattern meant to make you feel guilt or fear to drive sales. It's this fear-based marketing that ensures I won't be doing business with Precision again. I'll look for someone local and non-chain. Too bad, as the service and technician seemed great. I just can't afford the premium and refuse to reward a company for passive-aggressively trying to drive sales by preying on folks' fears. Improve your prices and cut out the "liability waiver", please. 5* technician + 2* prices = 3*s overall.

Justen Graves


Response:

Thank you for your review. We need feedback like this from our customers, both satisfied and unsatisfied, to improve our business. It will help us achieve our goal of 100% Customer Satisfaction. I am happy to hear you were satisfied with the friendliness and professionalism of our technician. I realize that our competitors may quote a lesser price over the phone or online and that you may be able to purchase parts on your own for less. If you look further than just the price, you will probably find that all things are not equal. Most of our repairs come with a full 5 year warranty. Our competitors offer a 1-3 year warranty because of the parts they use. The biggest difference in price however, is not related to that. One of our Largest expenses is related to insurance. Workers Compensation is by far our largest expense and is required by the state. You would be amazed to hear about the many contractors that don't carry it due to the expense. If an accident were to occur at your home, the contractor can actually sue the homeowner. As far as our Liability Waiver, when we do our inspections we are looking for and making sure all parts are operating and functioning properly. We inspect all the parts that are worn or need to be replaced to our customers' attention for their safety. I hope this helps to better explain the difference in our pricing. That being said, we do strive for 100% Customer Satisfaction, Our goal is to ensure that you are a happy and satisfied customer. Please feel free to contact me to discuss this matter further.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

10/17/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door has serviced two different garage doors for us. They communicate well with customers and back up their work. They do what they say, work weekends, answer the phones, are pleasant, and do good work. We'll call again!

Bob Ross

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Repair

10/01/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had to wait a day but David showed up at the time scheduled. He explained the problem, did a thorough job and clean up.

Mary Jones

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Install Garage Doors

09/23/2023
5 stars

Lowell, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had done business with Precision Garage Door before - was pleased with their work them and they did a so again. Was very impressed with how quickly they arrived to assess the problem and install a completely new door!

Paula Proppe

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

09/22/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician Wes Smith is very professional on his trouble shooting, very polite and explains problem to customer fully. Great product, great support. Choose best garage door company to provide the whole package. Thanks

Lynn Hyke

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

09/18/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and personal. I’ll have them do my next garage door repairs for sure!

Brice Wagner

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

09/05/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick and good service. Our garage door stopped working over the weekend and I was able to schedule an appt the same week. Steve showed up early and gave me several options in regards to repair. He was quick and thorough and very friendly to work with. Highly recommend.

COURTNEY THROOP

Service Provided:

Garage Door Repair

Product:

Springs

Broken Garage Door Spring Repair

09/01/2023
5 stars

Siloam Springs, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got to the house early and explained the problem and our options. Easy to work with.

Steve Matchell

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/28/2023
5 stars

Siloam Springs, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew came to our house the same day I called needing our garage door repaired. He was very professional, explained the problem in detail and fixed it within an hour. Thanks so much for the great service!

Shelly Halter

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

08/27/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew did a great job repairing our garage door. He was professional, punctual and courteous. Thanks again, Drew!

Scott & Lisa Rush

Service Provided:

Broken Garage Door Spring Repair

Product:

Rollers

Broken Garage Door Spring Repair

08/22/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was great! Very knowledgeable and professional!

Qui Le

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/22/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wes Smith was FANTASTIC. Terrific customer service. Thanks Precision Garage Doors! :)

Slone Porter

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

08/17/2023
5 stars

Siloam Springs, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Stubbs was very professional and knowledgeable with my door opener installation. He went beyond by helping me program my remotes and explaining how the new installation operates.

Aggie Lawson

Service Provided:

Garage Door Opener Install

Product:

Garage Door Repair

08/16/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m very happy with the service that I had, the service man was very helpful and pleasant.

John Morphis

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Repair

08/11/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very quick service. Jacob, the technician was very friendly and informative. He did a great job of explaining my options, etc. Would highly recommend this business.

Roger Busse

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

08/03/2023
5 stars

Cave Springs, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a positive experience from the first phone call to the garage man who fixed the problem. Everyone was helpful and courteous.

Lona Mullins

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

08/01/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Much appreciate the "heads-up" regarding the technician's background and photo. The tech (Andrew Sexton) arrived ahead of schedule - always a positive. Andrew proved to be efficient, highly skilled, friendly and with a positive customer attitude. Removal of the old door and installation of the new door went very smooth. Highly recommend Precision Door and Andrew. Thx. v/r Bill Baker

Bill & Georgine Baker

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

06/30/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

New Installation. Very knowledgible & informative technicians. Diagnostics was first class. Initial installation could have been more comprehensive & complete in instructions. But follow up "Admin Tutorial" was extremely helpful and appreciated. Excellent product representation and outstanding customer service!!!

Michel Sage

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

06/17/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Seth Ottino was my garage service technician who completely exceeded my expectations. From the moment Seth arrived, it was evident that he genuinely cared about providing top-notch customer service. Seth also possessed an impressive understanding of all aspects of garage repairs and maintenance. Whenever I had a question or concern, he patiently explained the issue in a way that I could easily understand. Seth worked tirelessly, and instilled a sense of confidence in me as a customer through his demeanor and knowledge . Finally, Seth’s personable nature added an extra touch of excellence to the overall experience. He took the time to engage in friendly conversation, making the service feel more like a pleasant interaction rather than a mere transaction. Thank you Precision Garage Door for investing in your people realizing quality service makes people feel valued.

Willie Nelson

Service Provided:

Garage Door Repair

Product:

Rollers

Broken Garage Door Spring Repair

05/30/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Dustin McLean arrived early for the appointment. He diagnosed the issue quickly and took the time to describe the issue and to explain what he was going to do. He kept me informed as he progressed thru the repair. He was courteous and professional. He is a fine representative of the company.

Mike Barra

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

05/19/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Drew did a great job replacing our garage door seal. Fantastic and professional results making our old door feel new again.

Eric

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

05/10/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great. quick service and friendly technicians!

Richard Stewart

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

05/05/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top Notch

Jerry Denton

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

05/04/2023
5 stars

Rogers, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The team at Precision not only does a great job every time, they stand behind their products. I had a commercial door installed last year and my tenant said the door was pushing one direction making it hard to open and close, I called Precision and they came right out and fixed it without charge. Now, that's the way to do great work and stand behind your doors. Thank you for the attention, professionalism and outstanding service! Wendy R

Wendy Ruble

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

04/07/2023
5 stars

Lowell, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone from the first customer interaction, to the installer was very professional and courteous. I would recommend this company to anyone for there Garage door needs

Thomas Schwirian

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/23/2023
5 stars

Lowell, AR

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not only did great with installation, they provide follow up maintenance(correcting issues with track noise) quickly and at no cost. Great customer support and service.

Robby Mohr

Service Provided:

Garage Door Repair

Product:

Garage Doors

Our Average Rating
5 stars

With 102,274 Reviews

View All USA Locations

Northwest Arkansas Locations:
Bentonville (479) 802-4574 374 Reviews
Crawford County (479) 262-0138 38 Reviews
Fayetteville (479) 316-0820 142 Reviews
Fort Smith (479) 358-7165 19 Reviews
Rogers (479) 282-2677 241 Reviews
Springdale (479) 306-6100 89 Reviews

Precision Door Service of Northwest Arkansas

For this location's local site visit:

This location is owned and operated by:
Patrick Behrens

Precision Door Service of Northwest Arkansas

1907 Town W Drive
Rogers AR, 72756
License: #0365280618
We Fix Garage Doors Right Springy

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