PRECISION GARAGE DOOR SERVICE OF OMAHA

Couldn't be happier. We had been discussing getting a new garage door and opener for some time. We decided we would use Precision because they had the best reviews and were going to call them tomorrow. Well, when we got home today, we closed the garage, went inside, then heard the torsion spring explode. Are cars were trapped inside. We called around 6pm and still got service tonight! Sean was very professional and a great representative for the company. Once he got started on replacing the spring it only took about 40 minutes. See you in 4 to 6 weeks with our new door. Business well earned.

Erich Sawyer

Service technician was awesome. Very friendly, professional and knowledgeable.

Brian Meisinger

Arnold, our technician was awesome. He very knowledgeable and helped me understand how to take of my door and opener. Thank you Arnold for a job well done.

Kelly Schlick

Our garage door opener has an intermittent problem with the safety sensors. I called after it failed to work for 4 days Precision initially said they would send someone that day but called later and said it wouldn’t be til the following day. Later on that day the door started working again. The tech ran it through multiple cycles, but the problem did not occur while he watched. He did recommend adding a surge protector to the opener. He said he couldn’t do anything and to call again when it failed again.

George Voigtlander

Called Precision over the lunch hour. Within 30-45 minutes, I was able to have a service call at my house for my garage door. The entire team was very responsive, courteous, and very helpful. The local technician was fantastic - timely and solved my issues right away. Highly recommend calling them for your needs!

Katie Potter

The salesman, Randy, was very responsive to our request for a quote. He explained everything that would be included in the price. The 2 installers were great - friendly, knowledgeable, on-time, cleaned everything up afterwards. We had used Precision Door a few years ago for a spring repair and were very impressed with the service, which did influence our decision to use them for our new door. We couldn’t be happier with the color and fit of the new door. We got the Mahogany color. Our neighbor commented that it is ‘stunning’!

Dave & gale Guenthner

The only thing I don’t want put on web site is my name.When I have called in the past I know I will get a quick response. I will be taken care of, treated respectfully and understood. I bought the garage door in 2009, a spring broke in Jan 2023 and today my remote died. Every time I call and the tech arrives I am treated well. I am very appreciative of your company and the techs who represent you. Ric Gelvin was great and Frankie was here today. Both men are kind and smart. I would not think of going to another company. You are stuck with me. Thank you so so much!!! Kind regards, LuAnn Bartek

Luann Bartek

Great service! Came out same day. Tech was helpful and knowledgeable.

Jennifer Johnson

Quick response and good price.

John L

My garage clunked when opened or closed. It also would not close completely on left side. Precision Tech James Wooten identified the problems quickly, gave me an estimate of cost to fix it, then fixed it within an hour. He replaced both extension cables, adjusted limit switches, and made all other necessary adjustments in less than an hour. He did exactly what he had told me he would do, and he did it in a timely and professional manner. I highly recommend James for the type of overhead door I have.

John Trout

My garage door spring was broke and they were able to have it replaced withing a few hours. The service I recived was great on the phone and in person.

Chandra Clear

We called all of the garage door services places we knew that are located in Lincoln and no one could help us on a Friday evening. With the garage door stuck most of the way down we didn't have a way to get our vehicle out of the garage and my son had a hockey tournament we needed to get to the next morning. When I called Precision Garage door they were happy to help us and scheduled a tech to come down from Omaha that evening. Franky Au arrived a little later and he was able to fix the door quickly. Franky was friendly, fast and he cared about the quality of his work. It took a little testing and adjusting to make sure the door was opening and closing perfectly and he made sure we were happy with the work before he left. The cost of the repair was about the same as it would have been from a Lincoln based company too. We're definitely calling Precision Door Service for any future garage door needs.

Jeff Hoyle

EXTREMELY disappointed with the level of service provided today, and frustrated I even had to pay for the service. The technician did not follow instructions, did not contact the correct person for cost approval and laughed at us on the phone when asked about it. Why was I expected to just pay outright when he didn't even follow directions? When I called the office, nothing was even done to correct the tech's behavior. How can he get away with being disrespectful to a new client? The lack of communication and the inability to follow direction is so unprofessional. After getting off the phone, I find out from another family member the tech's didn't even fix the issue on their own, one of my family member's had to help!!!!

Emily T.

Hi Emily, We are glad to have talked to you so it could be explained the work that was completed was approved in advance by a gentleman at the service location who represented himself as authorized to approve the work and costs associated before any work was completed. We are very sorry if you misunderstood the technician to be disrespectful. As the door was 10 ft high a commercial technician was called to assist. We are glad to have helped the family and if you would like to receive an estimate please do not hesitate to contact us. Thank you.

The Precision Team

The technician was patient and very kind. The service was outstanding and fast. I will definitely use them, from now on. Thank you, for your service.

Dottie Howell

My problem happened on a Sunday so aI went online and looked for companies that had 24/7 repair. My original company did not offer that so I just chose Precision because their offices weren’t along ways from my home. They answered in a timely manner and they were really nice. I was told they could be to my home in the next couple of hours. About an hour later, Matt, their technician arrived. His customer service and communication was excellent. Before he began he informed me of the initial charge and he inspected it and told me the immediate things he would do. He also pointed out and showed me other little issues that could go bad. We made a plan and he did the job efficiently and we did things that would insure more lifetime on my garage door. I complimented him on his knowledge and his work ethic and he credited his company for their excellent training. A Huge Thank you to Matt for a job well done, and to Precision Door for doing a great job of training their employees. Thank you so much for everything! Joan

Joan Vance

A great experience and a fast resolution!! Appreciate the politeness of the service man. I will recommend!

Nancy Costanzo

Called on a Friday morning after our garage door was accidentally backed into and was unable to raise it. They sent out a worker within 3 hrs. He was unable to repair the damage as the door was beyond repair. So we were unable to get our car out. He said if they had a door in stock that we were satisfied with, which they did, he would come back in the morning, which was a Saturday, and install it. He was back in the morning with another worker and had installed by mid afternoon. I was very pleased with everyone that I dealt with from the the call on Friday till it was completed on Saturday.

Bill & linda

Sean was very methodical and professional in his work. It didn't take him very long to determine what the problem was and fixed it. There was no wasted motions in what he was doing. Straight forward and got the job done. I would certainly recommend him to anyone who wants someone to do a quality job. I would give him 5 thumbs up.

Marvin Souchek

I had a great experience with Precision Garage Door! I came home after a long day of work to find my automatic garage door was not working. I called Precision Door, and they were able to make a service call the same day/evening. Patrick was very friendly, professional and extremely knowledgeable and was able to walk me through what was happening and resolve the problem. They also provided a free estimate which I really appreciated! I recommend Precision Garage Door wholeheartedly and will definitely be who I call if I ever need assistance in the future!

Todd

The Technician was honest and friendly and told me exactly what was going on. I appreciate The information about the garage door I wish all technicians was as honest as he was.

Frank Abell

We had the privilege of having Randy come out and give us an estimate on our garage door replacement for our first home due to a hail claim. He is super personable and informative. I would recommend him to everyone!

Ryan Klomstad

The man who gave me the estimate and the workman who installed my new equipment were both VERY professional and answered all my questions. You are truly fortunate to have men of this high caliber on your team. Thank you again for the fantastic service !

Dennis Boettcher

Tech was friendly and helpful. Diagnosed it right away and fixed the problem quickly. I would recommend Precision anytime.

Randy Sanders

My technician was timely and very polite/friendly. He showed me some helpful hints about keeping my door in good working order too! The service was handled quickly and my door works great now! Thank You!

Barb Jensen

The reception in the office is friendly. The Tech showed up on time and found the problem immediately. He is very friendly and do the repair job professionally. He also nicely showed me how to lubricate the garage door for maintemance/ Job well done1

Martin Liu

I felt over charged for 15 minutes of labor with no parts involved 220.00 dollars seems very. unfair to me !!!!!!!!!!!!!!

Clifton Gruhn

Clifton Gruhn, Thank you for your feedback - your invoice reflects the breakdown of the amount of work completed by the technician. Our technicians are high trained professionals unlike other service technicians in the garage door industry so they are able to provide prompt and high quality service. We are glad the technician was able to get your door operational for you. If you require additional service please do not hesitate to call us.

The Precision Team

Shaun was very knowledgeable and efficient. Very pleased with his work.

Mary Teague

I was very impressed that Precision was able to respond the same day as our inquiry. The tech, Sean, did an excellent job of describing the work and costs and benefits. Thank you, BTW, Precision came recommended to me by Mike Schlickbernd, pres of Schlick Construction. Thanks,

Ron Tanner

Precision Door responded to my late afternoon call that same evening, repairing the two aging hinges, checked other areas for wear and oiled the rollers. The garage door now closes properly and is much quieter. I'm a very satisfied customer.

June Pederson

I really appreciated the 2 very polite men that you sent to fix my garage doors. They were installed by your company when we built the house in copper ridge in 2012. This was the first time that I needed to call to fix them. They were very,very polite and answered all of my questions! They are the type of young men that I appreciate the company behind them. Sincerely. Helen keeler

Helen Keeler