Precision Garage Door Service Of Gastonia

Precision service was professional from setting up service to end of repair. Service Tech Alexander was knowledgeable, honest and efficient. Totally recommend.

I'm not sure how much positive stuff I can write. My door broke on a Sunday. I called Precision Door Company at a friend's insistence, and Johnathan E. came out that afternoon to diagnose, was incredibly professional and got me set up within the week. He was very knowledgeable. I was irritated and thankful for the help. I got a call from scheduling on Monday morning. Work was scheduled for Thursday. Austin L. was at my door as scheduled. He, too, was knowledgeable and professional. The door was installed and worked perfectly. I thought I ordered an insulated door. I was incorrect. Austin contacted the office, and in my haste to get a door up, I had made an error. The GM called me directly and negotiated an extremely fair deal to add an insulation kit. Austin L. will be out to install. In a time when these companies are being purchased and gutted, it was nice to know that service and my satisfaction were their priority. I appreciate the effort everyone put into making sure I was satisfied. Plus, the work is warrantied and transferable to new owners for a fee when and if you sell your home. I cannot recommend them enough.

Alexander was outstanding. He completed the job quickly and was very attentive to my concerns. He thoroughly explained all of my options and helped me understand the best solution for my situation. I never felt like just another customer. You can tell he takes pride in his work and operates with a high level of integrity. I truly appreciate the professionalism and excellent service he provided. Highly recommend!

Scott T. was very helpful explaining what needed to be replaced on our garage door. He gave me the 3 options and told us about what we get with each option. We were greatful Scott had all the parts he needed to finish our job. Scott told us how long it would take and went right to work.

Alex was great! Very knowledgeable and took time to educate me on everything. He was also kind enough to send me photos and videos of the new motor working, as I had to leave before the installation to go to class. 10/10!