Precision Garage Door Service Of Gastonia

I'm not sure how much positive stuff I can write. My door broke on a Sunday. I called Precision Door Company at a friend's insistence, and Johnathan E. came out that afternoon to diagnose, was incredibly professional and got me set up within the week. He was very knowledgeable. I was irritated and thankful for the help. I got a call from scheduling on Monday morning. Work was scheduled for Thursday. Austin L. was at my door as scheduled. He, too, was knowledgeable and professional. The door was installed and worked perfectly. I thought I ordered an insulated door. I was incorrect. Austin contacted the office, and in my haste to get a door up, I had made an error. The GM called me directly and negotiated an extremely fair deal to add an insulation kit. Austin L. will be out to install. In a time when these companies are being purchased and gutted, it was nice to know that service and my satisfaction were their priority. I appreciate the effort everyone put into making sure I was satisfied. Plus, the work is warrantied and transferable to new owners for a fee when and if you sell your home. I cannot recommend them enough.

Alexander Arcanjo was excellent. He was informative and did an excellent job repairing my garage door. Would certainly request him in the future

Alex was great! Very knowledgeable and took time to educate me on everything. He was also kind enough to send me photos and videos of the new motor working, as I had to leave before the installation to go to class. 10/10!

Alex Arcanjo from Precision came out for a same day service call for an intermittent issue: door opening randomly. After troubleshooting and discussion, we opted to have a new myQ system installed with motor unit, drive rail, car remotes, keypad and wall control. He did a terrific job and even walked me through installing the myQ app. This is the ONLY company we use for garage door service and have always been very happy with them. We highly recommend!!

Had a great experience with Precision Garage Door. Our service technician, Walker Evans, was outstanding! He was honestly so cheerful and kind as well as courteous, professional, and thorough. He explained and demonstrated what all he had done and I couldn't be more pleased with the result. Our garage door is on the larger side and after Walker overhauled it, it is smoother, quieter, and safer which is a huge relief to me. I am also impressed with how quickly and efficiently he got the job done. Very appreciative and highly recommend both Walker and Precision Garage Door.