Fantastic service!! After my call the technician Derrick was here the next morning. He performed a thorough assessment of all the garage doors and provided common sense options for repair. He finished the job promptly and professionally. Using Precision was a pleasure!
Very impressed with your Service man, Joseph Gaona. He took the time to help a home owner understand proper maintenance of the garage door. He also pointed out why things were wearing out. I strongly recommend Precision and Joseph Gaona to all my friends and would gladly welcome Joseph if service is ever needed (Although the price tag was a bit higher than expected, and for that reason hope I don't have to see him any time soon). Jon Fischer- Catalina Pkwy McFarland WI
I called Precision because our garage door developed multiple problems all at the same time. Bearings broke, cables broke, and the door was stuck in the down position. I called on a Sunday and was given a next day service time that I agreed upon. The technician, Derrick, arrived within the time window. He quickly assessed the problems he needed to address. He said he would have the repair estimates in a few minutes, and he would let me know what my options were before starting. When ready, he then explained in easy to understand terms what was wrong and why it happened. He explained 3 different options for repair, and answered all of the questions that I had. Derrick's confidence in himself and a complete knowledge of the door system as a whole gave me the ability to make a correct decision in picking the right option for my particular problems. Derrick got right to work and I had a fully operating garage door again within 1&1/2 hour. What a great experience!!! I would like to commend Derrick not only for his excellent work, but also easy going manner and concern for me as a customer. Thanks, Derrick! Thanks Precision!
Offer valid only at Precision Garage Door of Madison
Printed on 09/21/2022