Precision Garage Door of Sacramento Valley
Has Received 107 Reviews
Average Rating: 4.76
Garage Door Repair
Rocklin, CA
All that is as done was to look at the door and find things for me to spend money on. I wanted the door serviced which did not happen. From your drop downs below you did not do any of these. There is no choice for what was done. What I wanted done repair or to service a loud door, which is what is on your TV ad.
Cindy Brosnahan
Response:
Hi Cindy/Brian, Thank you for taking the time to speak with me on the phone and express your concerns. Ensuring our customers are satisfied is our top priority. Per our discussion, we have processed a courtesy rebate of $69.95. Please note that our technician's recommendations after inspections are not compulsory. We want our customers to feel comfortable with their choices, and if they are not, we encourage them to shop around or contact us with any questions. Thank you once again for reaching out to us. Regards Param Operations Manager Precision Garage Door
The Precision Team
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Sacramento, CA
Your Service Man, Nathanial, arrived this AM with a smile and a Handshake, very professional,. I was impressed. He had replaced both springs, hardware above the garage door and rollers within an hour upon his arrival. The door now hums. Very impressed with the whole experience. Thank You, Henry Idica
Henry Idica
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Sacramento, CA
Nate Lapidez did an outstanding job of assessing what the problem was, discussing with me the options that would be of benefit to us long term, and installing the needed equipment. He also did a wonderful, wonderful job of explaining each step, as well how our new equipment would work. Our last unit (Lift Master) last approximately 21 years! So we already know that we have invested in quality equipment , as well as SERVICE. Thank you for your time, Nate. You represented PRECISION very well!
Renata Peterson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Broken Garage Door Spring Repair
West Sacramento, CA
Used previously
Lee Spradling
Service Provided:
Broken Garage Door Spring Repair
Product:
Broken Garage Door Spring Repair
Roseville, CA
We are beyond impressed with the customer service and quality of work performed on our garage. We had our spring coil break late at night while our garage was closing. We have 2 toddlers so having the cars outside would be a big inconvenience. Precision came out the very next day and within a couple hours the door was fixed! Thank you for everything.
Kim Tober
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Sacramento, CA
Work was done very professionally. Explained every step of way. Pricing kind of expensive but worth the money.
Ken and gloria Takagishi
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Placerville, CA
The service was excellent, as hoped, from the phone call for scheduling to the technician who installed my replacement door opener. Very impressed with the whole process, professional and courteous and trust worthy, with warranty in hand. Highly recommended.
Lisa Shapiro
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Opener Repair
Wilton, CA
Excellent customer service. Very professional
Randy Upham
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Clarksburg, CA
Andre was super polite and friendly. help with everything and door works great!
Ross Reed
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Sacramento, CA
saw the ads on tv; prompt response; Ahmed Elmenawy did good work repairing the garage door lift cables and replacing the opener.
Kathleen Gallagher
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Antelope, CA
I was told the estimate would be a 1/2 off special for $35 but when the guy came out and gave us crazy estimates double of what any other company charges and trying to charge me for things I did not ask to be done he charged me $69.95 and said only if you hire us. That is very misleading. I was not told that on the phone.
JR
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Garage Door Repair
Orangevale, CA
Garage rollers replaced ????????????. Other parts of garage door opening system thoroughly inspected and reported status to me. Garage door purrs now ?????.
Jim Gaines
Service Provided:
Garage Door Repair
Product:
Rollers
Garage Door Opener Repair
Sacramento, CA
Fast, professional, courteous, successful repair!
Brad Slocum
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Roseville, CA
Chose precision because of internet reviews and advertisements. Andrey Brodskiy was our service tech. He was very thorough, explained the new system and made sure everything was programmed for us
Jim Panara
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Garage Door Opener Install
Folsom, CA
Technician arrived earlier than anticipated - on a Sunday! Diagnosed door issue quickly - provided me with options and installed a new opener that works fantastic.
Steve Serafin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Rescue, CA
Ahmed Elmenawy, You did a great job.
Jeff Imboden
Service Provided:
Garage Door Repair
Product:
Springs
Broken Garage Door Spring Repair
Sacramento, CA
Nick was friendly, courteous and professional!
Michael Triglia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
El Dorado Hills, CA
Andrey Brodskiy was early for our appointment, fixed my problem and was polite and friendly. I will use your company when I need a new motor. Thanks.
Donna Arevalo
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Elk Grove, CA
I have used Precision Door before and had a positive experience, so gave them a call for a maintenance issue. The dispatcher was congenial and told me they could get a technician to me that afternoon. I heard from the technician, Ryan, right away. Ryan explained the work to be done, my options and provided precise costs for work I requested. He completed work in a timely manner and provided me an invoice for the amount he quoted. He also noted other issues I might consider which I opted to defer at this time. I highly recommend Precision Door and commend their staff.
Richard Woodley
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Sacramento, CA
worker was very thorough in explaining all the door & box problems needing repairs or replacements, in repairing the door & replacing motor box, helping with coupon on my phone, which I couldn't get to print, cleaning up afterwards, staying 5 minutes after, as we opened & shut the door several times to be sure it worked correctly, & was able to schedule our appointment quickly, etc etc. Bonnie & Doran Simmons
Doran Simmons
Service Provided:
Garage Door Repair
Product:
Garage Door Repair
Antelope, CA
Great job, but didn’t expect cost
Lisa Koehl
Service Provided:
Garage Door Repair
Product:
Cables
Garage Door Opener Repair
Sacramento, CA
Timely yet lacked clarity with presenting information about repair needs.
Arnet Heath
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Sacramento, CA
Excellent professional advice and information
Willis Shaw
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair
Placerville, CA
We are very happy with the service we received today on our garage door. Brandon was our technician. He was friendly, very knowledgeable, and answered all our questions. The work was done quickly and the garage door works perfect! Great service! We will definitely recommend Precision. Thank you!
Trish Gunther
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Roseville, CA
We had a broken garage door spring and decided to have a new garage door opener install as well. Ryan E was timely upon arrival at the job. He is an excellent individual; well poised and spoken. He was clear and concise in explaining the job regarding what needed to be done. There was no pressure to decide; no upsell. Ryan has good customer service skills and is a hard worker. He is a positive Precision representative and an asset to the company.
Denise C
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Orangevale, CA
Ryan was a thorough and great technician. My only complaint is that he had no parts for my Marantec opener. I specifically asked the call center person if you serviced this brand of opener and she assured me that your company did.
Bill Catron
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Sacramento, CA
I had a minor problem with the bill. It was quickly resolved to my satisfaction . the work was efficient and professional. The you for your suictome service. Tani Edwards
Stan lee Edwards
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
North Highlands, CA
Brandon was knowledgeable, focused and informative. He showed up on time and had all the parts that were needed on his truck. The repairs were done swiftly and corrected the problem I was experiencing with the garage door.
Brady Newman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Elk Grove, CA
Brandon Taylor did an amazing job,we were very satisfied with the explanation on the product and estimate that was given to us,I’d highly recommend him if we might have problems in the future…! Thanks Brandon
Chan Chang
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Install
Roseville, CA
Had to call on a Sunday to repair my garage door. There was no extra charge for a weekend call which was great. Brandon was the service man that came. He was so awesome!!! He was so knowledgeable and thoroughly explained every step to me. I was so happy with his work and his pleasant, professional attitude. I highly recommend him for a manager position! I will always use your service. Peggy W. Roseville, CA
Margaret Washburn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
With 103,112 Reviews
For this location's local site visit:
precisiondoorsacramentovalley.com
This location is owned and operated by:
Pat Prendergast
Precision Garage Door Sacramento Valley
8175 Alpine Avenue Suite CSacramento CA, 95826