Precision Garage Door of San Francisco
Has Received 7 Reviews in:
The Burlingame Area
Average Rating: 4.71
Garage Door Repair
Burlingame, CA
Thanks. Got the door evaluated and fixed the same day.
Marcia Bauer
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Repair
Burlingame, CA
I will give you a 2 star only because the door is working. Your person first said the motor that has been working well for years is too small for the wood door that has been opening and closing for over 40 years...He then tried hard to sell me a $3200.00 door.. When I said no thanks....he positioned the sensors and pressed a reset button and charged me $220.00. Would I recommend Precision? The motor is about a 5 year old LiftMaster.
Robert Straccia
Response:
Robert – Thank you for reviewing our recent service on your 40-year-old door. We strive to achieve 100% customer satisfaction with each visit. One of our goals is to leave a customer’s door in the best operating condition possible for the purposes of optimal use and longevity. From time-to-time we may discover the cost of installing a new door is comparably priced and better valued by comparison to the needed repairs on various failing parts/components of an older door. During our process we try to make our best efforts to properly and thoroughly communicate viable solutions with each of our customers. We regret the shortcomings you experienced in our process and will look to your review as an experience we can learn from. We have since reached back out to discuss your concerns and trust the resolution is to your satisfaction. We appreciate your business and look forward to serving you again in the future if needed.
The Precision Team
Service Provided:
Garage Door Opener Repair
Product:
Broken Garage Door Spring Repair
Burlingame, CA
5 star for James
A&b construction Andrew jordan
Response:
A&B Construction Andrew Jordan, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with James.
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Burlingame, CA
The garage door was fixed quickly and securely. Mike Rogers was excellent & very courteous & cooperative.
Robert Randolph
Response:
Robert Randolph, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Mike and his work.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Burlingame, CA
Friendly, efficient, and skilled. Can't ask for more in a garage door company!
Dr Rosenfield
Response:
Dr Rosenfield, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Garage Door Repair
Burlingame, CA
Just would like to tell you that we received wonderful service last night and the service person was excellent. In todays world we do not see that all the time. Thanks again. Ralph Battat
Eileen Battat
Response:
Eileen and Ralph Battat, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
The Precision Team
Service Provided:
Garage Door Repair
Product:
Garage Doors
Install Garage Doors
Burlingame, CA
The Precision Door team's support was great as was their installers. My disappointment lies with the poor quality of the very expensive stain grade door I purchased from them. My professional painter/stainer worked extra hard, and with extra expense to me, to stain and seal the door in a quality manner but the excessive glue in many of the joints did not allow the stain to be effectively applied. The end result is a very expensive, allegedly stain grade, door that looks like a cheap imitation.
Joe Hamilton
Response:
Joe Hamilton, Thank you for taking the time to respond to our request for a review. At Precision Door Service we strive for 100% customer satisfaction. When this is not achieved we review all aspects of the customer's experience to see what we could have done differently. We will review this invoice with our vendor and learn how we can better serve our customers.
The Precision Team
Service Provided:
Install Garage Doors
Product:
Garage Doors
With 51802 Reviews
- 5 Star (95.7%)
- 4 Star (2%)
- 3 Star (0.7%)
- 2 Star (0.5%)
- 1 Star (1.1%)
For this location's local site visit:
This location is owned and operated by:
Pat Prendergast
Precision Door Service of San Francisco
License: #993539
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