Mario came out to fix my garage door when I jammed it and the door wouldn't open. Mario was on time, very professional and knowledgeable and went over and above my expectations. He quickly assessed the problem, and was able to fix my opener, after a couple of minor problems on my part. If I ever have another emergency with my garage door, I will call Precision Garage Door, and request Mario. The cost was very reasonable too. I highly recommend both Precision and Mario!

Lori F.

Mario and Philip did a great job , very professional manner. Richard

Asmai Dasher

This was a problematic install. It took three visits for them to patiently measure and remeasure and offer several solutions. When the door was installed, the installers were on time, professional and very helpful. After a few days, the door had settled and began a grating sound. The next day another rep was here, showed me how, where ,and when to oil the parts. It is beautiful and works perfectly. 5 stars for sure!

Carole Baccelli

Same day service. Service was excellent and to the point. I give 5 stars. Service man "Jerry" was very prompt, polite, quick, explained everything in detail so I understood well what it was the problem and what had to be done. I will give him 5 stars if not six

Stanley Kalasatis

Dear Precision and customers, My motor was going out and track was out of position. I called and it was total professionalism from there on. Everything was awesome. Blake was a total pro, clean, cool, courteous, quick and very fair. Thank you so much. Raymond Ofiesh

Raymond Ofiesh

One of our door sensors went out. Josh came out and fixed the problem very fast. Great service! Thanks!

Danny Cox

I would rate the gentleman who came, James Walker, as a 5 star professional. He was kind & competent. HOWEVER... Mr. Walker had told me the rollers I needed were $29/each and that I needed 10, which brought the cost to $290. He "generously" offered not to charge for the labor. In truth, it turns out the rollers he used (nylon with 4" stem) come in packages of 10 for less than $20. I feel completely ripped off, having been charged over $300 for $20 worth of parts & less than an hour of time.

Michelle Booth

Michelle - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret we may have fell short of our mark. We will use this as a teaching opportunity to improve our communications and better serve our customers in the future. We appreciate our continued dialogue and trust the resolution provided has been to your satisfaction. We look forward to serving you again in the future if needed.

The Precision Team

James explained our problems and fixed right away. Thank you!

Yuki Ishizaki

Very professional and responded quickly on a Saturday. Technician figured out the problem and fixed it in less than an hour. Recommended!

Jonathan Koolpe

Awesome service. Mario, the technician, provided some important info on how to check the springs if they need replacing before it actually breaks.

Richard Bao

Great overall experience.

Moon Gemello

I was very happy with the service. My garage door was out of alignment and stuck partially closed. The Precision Door repair man (Blake) arrived on time, looked over the situation, and carefully explained the options and costs. He replaced all the parts that needed to be replaced and got all the repairs done in a timely fashion. The garage door works better than it has for a while (in retrospect, I realized that it had been slowly failing for several months). I would have no hesitancy in recommending Precision Door for any garage door or opener problems.

David Spain

I’m very impressed with the work James did on our garage door. Installed in a few hours. And it’s worked like new.

Joe Klatt

response to problem was adequate and proper........

Denis Pichou

Mario was prompt, friendly and efficient. Work was completed in less time than stated. Very happy customer.

Richard Stark

Josh did a great job. Very detail oriented and explained what everything he needed to do. The garage door works better than ever. Highly recommended.

Joe Stitzlein

I woke up to find my garage door not closing. I called Precision and was able to get an appointment the same day. Haziel Ulteras appeared at my front door with in the stated time period. He examined the problem and told me what needed to be done. He was very knowledgeable and worked effectively to fix my garage door . I would definitely use Precision and ask for Haziel if I needed their services again. Thanks !

Marie Cohn

I was so impressed with the professionalism from the minute he rang the doorbell. He was knowledgeable about the repairs that needed to be made and efficiently fixed the door. He was polite and respectful. I would highly recommend Precision to anyone needing repairs.

Mathew Butler

Excellent service and employees as always!

Don Dikun

Josh & Haliex were so nice when they came to service my garage door, they arrived exactly when they said the would. Even though it was a very simple answer to the problem. as there was something blocking the sensor so the door would not go down. I felt stupid but we all laughed about it and they didn't make me feel dumb. I give your company 5 Stars.

Jean Flint

Great service today. Austin was very helpful and efficient. Great work!

Patricia Cuthbert

James w was a great technician

Dexter Lee

The assurance that the service person could work on Martin doors and controls. James was very knowledgeable on Martin controls.

Dale Aeschliman

We contacted Precision Door to replace a broken spring on our garage door, and they had a crew at our house the next day. The service technician, Joshua told me what the repairs would cost (which was exactly what had been quoted the day before), and then took the time to explain the possible issues that may arise during the repair that could lead to additional charges, so there would not be any surprises - bad cables, etc. The work was completed in less than 30 minutes, and our bill was for exactly the amount quoted, as the job required no additional parts or labor. No surprises, no bait and switch, no hidden charges. The crew was very friendly and professional. They were punctual, polite, and worked quickly. They cleaned up the work site immediately, and the only evidence left that there was any work done was that the garage door now works properly. Outstanding service from the first call to the completion of the work. Highly recommend.

Frank S

After the tech's left, the garage door opener, went crazy....would not close, then would not open, and cannot get our remotes to reset and work or the outside key pad. HELP!!

Donna Troyna

Donna – Thank you for taking the time to respond to our customer satisfaction survey. We regret we weren’t able to resolve all of the challenges you have been experiencing during our initial visit to your home. We appreciate your patience and flexibility as you have continued to work with us to order-in a new panel and resolve the persistent issues you are currently experiencing with your garage door opener. We appreciate your business and look forward to seeing you soon.

The Precision Team

Yes please ...its taking a long time for the panel replacement on the door, and the opener is still dancing everyday..

Donna Troyna

I'm writing on behalf of my mom...you were awesome. You made her feel special all while fixing her garage door. You made the trauma she was feeling completely go away. Thanks for taking such good care of my mom. Being 750 miles away it is good to know she was in the trusted hands of Dale her new best friend. Thanks Dale I'd give you a hug if I was up there.

Shirley Anderson

Very professional technician.

Anselmo Madrinan

This is the second time I've used the services of Precision and in both instances they've been very helpful. The spring on my door recently broke, and the Technician who helped me, Josh, was very thorough in explaining the root cause. During his inspection, he made a few suggestions on how I can improve my aging garage door by replacing a few parts. He did not push to oversell, but rather made suggestions. It was up to me whether I wanted to move forward or not? In the end, I did, and I couldn't be happier. The garage door runs better than ever and I owe it all to Josh. I will always consider Precision Door Service for all my garage door needs.

Robert N.

Robert N., thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Josh and his work.

The Precision Team

The spring on our garage door broke on Saturday and I needed to be out of the garage and secure our home when I left on Monday. Precision did a great job. Dale came on Sunday, (Mother's Day no less!) and fixed the door and did an upgrade for us with a 7 year warranty. Dale did a great job. Hopefully we won't need them soon, but we'd definitely use Precision Garage door service again.

Betty Till

Betty Till, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Dale and his work.

The Precision Team

Chewy Flanaghan did a good job of explaining what I need to do to keep the garage door properly maintain. I give him a five star rating.

David Padilla

David Padilla, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Chewy.

The Precision Team