Precision Garage Door Service Of San Mateo

I called Precision Garage Door and they came out within a few hours. They sent a gentleman named Bachir Gharbi who was prompt, respectful and very knowlegable. He inspected and lubricated the door. He advised me on some issues that may have to be addressed in the future. When that time comes, I will definitely call Bachir. The reason for only 4 stars is that my garage door opener is an older model and he was unable to make any adjustments.

Receptionist was professional and friendly. Scheduling was easy. Appointment availability was great. Installer was professional and friendly. Work was quick and of good quality. Only gripe was the cost. Springs were 2-5 times more than cost of similar part at Home Depot. Even if part was great quality it still was listed to absorb cost of install. I would have preferred to be charged for parts at a reasonable price and seen an itemized cost of labor hours times hourly rate.

I used to coupon that I received in the mail My technician came out in service my door he was courteous understanding realizing that the sensor needed to be replaced explained it to me replace the sensor doors operating perfectly.

We had a garage door spring break on us which only allowed the door to open up a few feet. Thankfully my son in law was there to hold the door open so my wife could get her car out and go to work! I immediately started looking for a local company with great ratings. Precision Garage Door took my call, and scheduled a technician for 8 am the next day. Travis texted me and called me to let me know he was coming, and what the truck looked like. He was on time, very polite. He examined our garage door system thoroughly and gave several options. I chose to just have both springs replaced at this time, and there was no hard sales pitch to upsell. Just a signature on his tablet to start. He was finished in about an hour, and cleaned up. He even greased the track of the opener. He also told me that the middle bearing was bad between the 2 springs so he replaced it at NO charge! That's Very rare today! He also recommended that I lubricate the hinges about every 6 months, showed me what they use. Through the entire process, Travis was polite, detailed, and a pleasure to work with. Going the extra mile goes a long way with me! If you are looking for a great Garage Door company here in the East Bay, I recommend Precision Garage Doors! You will not be disappointed.

Mr. Sing was great! He was on time and very thorough. Explained everything and was in and out within about 2 hours. Replacing my whole garage door opener, motor and track. He added sensors and an outdoor keypad. Great work!