Precision Garage Door of Atlanta
Has Received 151 Reviews in:
Marietta
Average Rating: 4.81
Garage Door Repair
Marietta, GA
Victor did a fantastic job and my door is almost like new! I would certainly recommend Precision for garage door repairs.
Teri Lawrence
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Marietta, GA
I paid $1,143.13 to replace springs and bearings on a two car garage door and for a one year warranty! It took no more that 30-40 minutes at most to do the job. That’s really excessive. Both cars were trapped in the garage and I really needed access to them asap. Honestly I was not in a good position to look elsewhere and feel I really got taken by Precision Garage Door. Taking advantage of customers is not a great reputation to have. I really can’t recommend the company and feel it’s only fair to warn people of this kind of practice. “A neighborly company” really isn’t the case.
Jack Hoover
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Marietta, GA
The gentleman who came out was on time, friendly, and professional. He diagnosed my problem and gave me a variety of options to fix the issue that fit my price range. He was finished in 1 1/2 hours and the doors works great. It is now so quiet! I would definitely use this company in the future and would recommend to others.
Cindy Baker
Service Provided:
Garage Door Opener Install
Product:
Opener
Garage Door Repair
Marietta, GA
Alex did a great job explaining what was required to fix the problem correctly. He is very polite and did a fantastic job.
John Falk
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Repair
Marietta, GA
I called precision door to have someone come to my home to check a problem with a single car garage door that would not close properly. I was able to speak to someone quickly after I called and got an appointment scheduled for that very morning. The technician, Allen, communicated with me and let me know when he would be at my house. He was on time, professional, and polite. I was given some options as to what needed to be done and could be done, and the work was immediately done once a made a decision of what to do. Payment was easy and that was it. I highly recommend using this company - I have used them before for an unrelated problem with a different garage door and that service call also went very well. Thank you.
Connie Baack
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Marietta, GA
Vincent Patterson was absolutely wonderful! He very capably fixed both of my garage door springs and fixed my rollers as well! He was so kind, friendly, and professional, and I would recommend him to anyone I know.
Claire Woodring Burtle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Marietta, GA
Fast efficient and precision repair! Will recommend their business.
Frank Corbin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Repair
Marietta, GA
Yesterday, I encountered an issue with my garage door and identified that the spring needed replacement. Spotting a sticker on my garage door with this company's phone number, I decided to reach out. Upon inquiry about the cost of spring replacement, I was informed it would range between $100 to $400, prompting me to schedule a service for the following day. The service window provided was from 8:30 am to 12 pm. However, the lack of communication led to us having to call twice just to confirm their arrival. At noon, we received a call stating they would arrive in 20 minutes. As a result, my wife wasted approximately four hours waiting with no updates. When the technician finally arrived, he presented us with options ranging from $800.00, significantly higher than the initially quoted range. We expressed our dissatisfaction and disbelief, as we were assured a price between $100 to $400. The technician then offered a lower price of $400, but it still exceeded the original quote. Feeling trapped due to my wife being locked in the garage, we reluctantly agreed to proceed with the repair. However, the poor communication and the attempt to justify the significant price difference left us deeply dissatisfied. We expected transparency and honesty in pricing, not arbitrary changes and inflated costs. Consequently, we will not be returning as customers and cannot in good conscience recommend this service to others.
Juan Cornejo
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Marietta, GA
I ordered doors on 1/16/24. I received a call that same day saying they had everything needed for my install. The installers came on 1/18/24 to put them up. I was at home the entire day. One of the installers claims they tried getting in touch with me for "2 hours", although nobody ever rang the doorbell. Since they "couldn't reach me", they put the windows were they "thought" they should go. Windows were put in the wrong place. When I said that wasn't going to be acceptable, one of the installers was extremely rude. Randy, the other installer was professional about the situation and said they would correct the problem. The windows also turned out to be the incorrect windows I ordered. So they had two other window inserts and told me the were the 2 I could choose from. What I want is the windows I ordered though. I called at 8am the day after install to inquire about getting the correct window inserts and no one from sales has returned the call. This whole process has been very frustrating.
Sue Crenshaw
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Repair
Marietta, GA
Allen Morgan did a great job and explained to me what was needed and my options. He did a great job.
Vipul Patel
Service Provided:
Garage Door Opener Repair
Product:
Springs
Garage Door Opener Install
Marietta, GA
professional & experienced technician made short work of my problem, explained choice of replacement unit, and tips on how to handle weather-related problems. Chose Precision due to past satisfaction with their service - glad I did!!
Richard Coyle
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Garage Door Repair
Marietta, GA
Very polite young man (Alex?) was almost done before I knew he was there. That’s how quickly he got to work.
Kim Edwards
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Marietta, GA
I had the great pleasure of working with Precision to install 4 long bead board garage doors with Thames windows along with 4 Genie 6170 Jack shaft side mount garage doors. Two of the doors replaced existing over-sized wood manual-open 9x8 doors. The installation crew arrived on-time, was courteous and professional. The install was very clean, all wiring was inconspicuous. All existing garage door material was removed as part of the install. I was very happy with the end result. One thing I would advise is that the Bluetooth lights be installed, I chose not to. By installing the lights you gain the capability of operating the doors via the Aladdin Connect app. I would highly recommend Precision.
Marc Passmoor
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Opener Install
Marietta, GA
This was the second time that I have had the privilege of having Dustin Bourchier come to do the repairs that I needed. Both times he located and fixed the problem in a timely manner. I also appreciated that he check in early to let me know that he would be handling the visit. Precision was recommended to me by a friend and I am so glad I called.
Laphon Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Marietta, GA
Service department was courteous and gave me same day service. Technician, Dustin, was courteous, friendly, and repaired and replaced parts on my garage door in less than an hour. I would definitely use Precision Door again. Rita F.
Rita Farmer
Service Provided:
Garage Door Repair
Product:
Install Garage Doors
Marietta, GA
I love my new garage door. It's quieter than I thought it would be and it looks great. The color is perfect. Brian and his helper did an excellent job, very professional and answered all my questions plus they were both very friendly.
Judy Mccabe
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Marietta, GA
In my last 4 houses ( 15 years) i only call Precision Door for several reason . Easy to communicate, swift response with a resolution, always on time or early, but most of all honest about whats really needed to fix the garage door and great advice to avoid costs - they take care of you fast like family !
Bob Hewitt
Service Provided:
Garage Door Repair
Product:
Broken Garage Door Spring Repair
Marietta, GA
Dustin did a great and thorough job repairing our garage door today. He really knows what he’s doing, and he explained it so well that I completely understood the fix! I’d recommend Dustin to anyone looking for garage door repairs.
Katie Panzera
Response:
Our customers satisfaction is top priority! We appreciate you letting us know we got it right!
The Precision Team
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Broken Garage Door Spring Repair
Marietta, GA
Justin, Did a great job an fixed my problem.
Jim Hodges
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Install
Marietta, GA
Will did a great job installing the door and explaining everything! Thank you! Things are much quieter now.
Rick Cooper
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Install Garage Doors
Marietta, GA
While waiting for the door was many months, the rest of the Precision experience was fabulous. Informative when they quoted. At installation Craig and Horace were very nice and did a great job; Craig explained all of the needed points well so that we take care of our beautiful, quiet, wifi connected, and insulated new door. Highly recommend.
Jesse Luong
Service Provided:
Install Garage Doors
Product:
Garage Doors
Garage Door Repair
Marietta, GA
Victor was professional and efficient.
Jeff Knauer
Service Provided:
Garage Door Repair
Product:
Garage Door Opener Install
Marietta, GA
I purchased an older home recently and the Garage started working only sporadically. They were able to come out the same day replace the opener, install the missing safety cable, tighten and lubricate the chain. The technician was knowledge, professional as well and proficient in doing the work. The pricing was in line with what I expected and would highly recommend this company
Robert Schwall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Garage Door Repair
Marietta, GA
My neighbor recommended Precision when I first had a problem. They are great, very professional and knowledgeable. I have great confidence in Precision Garage Door Co.
Barbara Bowker
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Broken Garage Door Spring Repair
Marietta, GA
Prompt, excellent, professional service!
Chris Rudd
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Garage Door Opener Repair
Marietta, GA
I called Precision because I was having trouble with the garage door opener not always closing the garage door and the door made a lot of noise. The technician, Dustin, called giving me an estimated time of arrival. He was on time. It has been about 8 years since I had the garage door serviced. I explained to Dustin the problems I was having and to give the garage door a "checkup". He went to work and the problems are solved. I now have a quiet, smooth running door. Very happy.
Faye Ragland
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Repair
Marietta, GA
Great techs
Owen Brown
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Marietta, GA
I am very impressed with this company! Brandon did a great job! He was on time, very personable, and got the job done quickly.
Joe Catanzaro
Service Provided:
Garage Door Repair
Product:
Springs
Garage Door Opener Repair
Marietta, GA
We have always and continue to receive exceptional Service from Precision Garage Door.
Joan Waldron
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair
Marietta, GA
Charges of $ 189.00 for Tightening Bolts and lube job considered very steep. Technician very professional.
Elard Scharffenberg
Service Provided:
Garage Door Repair
Product:
With 109,019 Reviews
For this location's local site visit:
This location is owned and operated by:
Shirin Kanji
Precision Garage Door Service
6550 McDonough DrNorcross GA, 30093
