Precision Garage Door Service Of Macomb County

Steve Wells was our technician and did a great job! He was honest in regards to options and pricing and we had our garage door fixed that morning. Definitely recommend!

Called PGD after another power surge and outage, and they were willing to be on site that same day. Technician Pat S. was punctual and great to work with. He diagnosed a burnt out circuit board, provided pictures and report for insurance, and then gave a fair estimate on replacement cost. I accepted the estimate and he was able to install a whole new motor on the spot. Time on site less than three hours. Highly recommended.

We reached out to Precision Garage Door Service earlier today to replace a lower door seal on the garage door after another company installed a wrong seal on Wednesday only to have it fall off the first time the door was raised after the technician left. After a phone call the same technician who he referred to himself as a contractor showed up with a different and wrong part. He looked at the seal that was hanging down and pulled it off. He produced another (wrong) seal that was incorrect and the wrong length. At this point I told him his services were no longer needed here. He mentioned a refund would happen this coming Monday. A couple hours ago Charlie S from Precision arrived to install a new seal. Well guess what? He had the correct seam in his truck. I then asked about a universal remote as a backup and he walked to his truck and produced a small compact remove that worked. He installed the door seal and performed a maintenance check including lubricating each of the rollers and hinges that are metal to metal. All of this was done within an hour or so. Let me set the record straight. Precision Garage Door Service led by Charlie S deserves an absolute A+. The work was done professionally and the technician was respectful, polite and courteous. He provided a couple-options and recommendations for the future without being pushy or salesman like. Hats off to Precision and Charlie S, you have earned a customer for life who will refer you in a heart beat. I should also add the identical services with the universal remote by Precision was a little more that half the price of the other guys. If you're in need of garage door service. Don't waste your time and money by calling anyone else. Thanks Precision for the expert service! Al and Lynne Rogers Freeze Frame Image LLC

Steve Wells came out on the same day we called for service. Arrived on time, was courteous, professional, personable, trained us patiently on how to use everything and cleaned everything up. We will definitely call Precision Garage Door again and will recommend to others. He basically replaced everything but the doors and added two keypads.

Our garage door was making more noise than I thought was normal. Pat and John showed up on time and they showed and explained several issues that were contributing to the noise and causing more damage. They quoted a few options but no pressure. I agreed and now the door is whisper quiet. Very happy with the result.