Precision Garage Door of Rochester

Has Received 98 Reviews in:

The Ontario Area

Average Rating: 4.90


Garage Door Opener Repair

03/22/2019

Canandaigua, NY

Review:

Mike Sherman and his assistant did a great job. Then were quick and efficient and neat. Thanks to Mike!

Jim Hough

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

03/07/2019

Victor, NY

Review:

Called for service on replacement of rubber seal at the bottom of door. Showed up and realized it was a door they don’t repair and gave an estimate for replacement of door. What a waste of my time and money to have them out, receptionist for appointment only had to ask what maker of door I had to save me time and money for their service. Don’t recommend

Ken White


Response:

Thank you for your review. We are sorry that you were not satisfied with our service; we will gladly send you a refund of your service call fee. Here are the notes that our Technician made after completing the safety inspection of your garage door: Bottom rubber worn, retainer screws removed, retainer sagging. Weather stripping worn. Wayne dalton door, bottom corners rusted, would not recommend removing bottom brackets to change out bottom rubber retainer, panel too rusty. Recommend new door. Our Technician also took 2 photos of the bottom section of the garage door clearly detailing the amount of Rust; our Technician determined that the garage door is not in repairable condition. Also while our Technician was there, he did perform these tasks to your garage door: PERFORM SAFETY INSPECTION, LUBE ALL HARDWARE, SCREW BOTTOM RETAINER BACK IN. We are sorry you feel our service was a waste of your money. This scenario is definitely not one that we will be diagnosing over the phone; we always quote our Service Call Fee before booking service. We can replace Wayne Dalton Bottom Retainers and Bottom Rubber if the garage door is repairable condition.

The Precision Team


Comment:

Thank you for the description above, I will consider your services next time.

Ken White

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

03/02/2019

Victor, NY

Review:

The folks at Precision get my highest marks. Their communication is wonderful, they show up on time, and they get the job done!

Greg Franklin

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

03/01/2019

Canandaigua, NY

Review:

Truly a Awesome company ! Their work is done at top quality! I would recommend them to anyone and everyone who need help with any of their garage door needs ! This is the second time I have used Precision Doors and again am very satisfied! Felix the technician was Awesome went above and beyond what I expected ! Thank you Precision Doors

Thomas Hamilton


Response:

Thank you Mr. Hamilton for continuing to choose our service! We really appreciate your review; great job done by Felix.

The Precision Team

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Install Garage Doors

02/19/2019

Bloomfield, NY

Review:

****(This is personal/not for any other useage)*** Mark Sherman and Chris were “Outstanding!” Today. Super efficient, professional, technicians with great experience & performance! Thank You!

William Dancy


Response:

Thank you Mr. Dancy for your review! Great job done by Mark & Chris!

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

02/15/2019

Victor, NY

Review:

Great and friendly service. My door was fixed quickly and the cost was very reasonable.

Bob Enck

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

01/24/2019

Farmington, NY

Review:

The service is always very good, the technician very knowledgeable and friendly Thank you Ron!

Ute Heidi VanAken

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

01/16/2019

Canandaigua, NY

Review:

Vary good service was here fast and was done in about 20min

Robert Stanton

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

12/16/2018

Victor, NY

Review:

The service man was very polite,

William Mcpherson

Service Provided:

Garage Door Opener Repair

Product:

Install Garage Doors

11/08/2018

Victor, NY

Review:

5 stars for sure! Excellent communication informing us of arrival time, technician’s name, estimated job time, etc. Our new garage door looks awesome and we’ve received complimentary comments from neighbors expressing their approval of the “new look”!

Brenda Bundy

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

11/03/2018

Bloomfield, NY

Review:

These guys are great.Professional and skilled techs.You won't be sorry you called them.

Basil

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Opener Install

10/17/2018

Canandaigua, NY

Review:

Excellent, prompt and courteous service.

John Maslanik

Service Provided:

Garage Door Opener Install

Product:

Opener

Install Garage Doors

09/25/2018

Victor, NY

Review:

Both the owner and installers are very knowledgeable and provide honest feedback on the options and costs. The installers were polite and did a quality job. They walked through the operation of the new doors and the required maintenance. Overall, an excellent experience.

Joe Kontur

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

08/26/2018

Victor, NY

Review:

I would highly recommend the team from Precision! After my garage door broke, Ron came out for an estimate and went above and beyond during the visit. He treated me with respect and gave me options to think about (not just a sales pitch), which let me feel confident that this was the company to go with. Mark Sherman installed the door and you could not ask for a better professional. Thank you Precision for making this such an easy process!

Jessica Sheridan

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

07/20/2018

Victor, NY

Review:

They did a wonderful job - great communication, knowledgeable staff and great install. I would highly recommend Precision!

Ben Briggs

Service Provided:

Broken Garage Door Spring Repair

Product:

Opener

Garage Door Repair

07/14/2018

Farmington, NY

Review:

Ron came out and got me up and running. Explained everything and gave me two options to repair the door. Great to work with, honest, fair pricing. Door works better now then it ever has.

Jon G.

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

07/11/2018

Shortsville, NY

Review:

Great service. Fast and precise.

George Hayes

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

06/28/2018

Geneva, NY

Review:

I found the exact carriage garage doors in black for my project at Precision. They made the process so easy. They came right down and gave me an estimate. We scheduled an appointment and within a few weeks they arrived to install our doors. The lead technician, Mark, did an excellent job with his assistant and within a short time my doors were installed. They were neat, polite and did excellent work. I would not hesitate to use the company and team again.

Gail Tompkins

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

06/16/2018

Farmington, NY

Review:

Mark was very knowledgeable and gave us a few different options to resolve our issue with a broken tension spring. Was able to come out first thing Saturday morning. Very willing to answer questions about maintenance of the bearings/springs etc.

Matthew & emily Steinbacher

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/11/2018

Victor, NY

Review:

Mark Sherman did a grea job. Showed up on time and replaced components quickly and efficiently. Also, he is very personableas well as good mechanically.

Mile Kordovski


Response:

Mile Kordovski, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

06/04/2018

Geneva, NY

Review:

Mark didn't thoroughly check what was wrong with the metal parts until I explained to him that the garage door would not go up and down all the time. When he looked at it he noticed the arm was loose and there was a screw missing. The rail was bent so he fixed all of those problems. I wanted 2 new garage door openers as well, so he programed them in. He didn't believe me when I told him my concerns and was not as professional as I hoped for.

Ronald Anania

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Repair

05/29/2018

Farmington, NY

Review:

Amazing service. Tech came right on time, actually called when he was close. Fixed the issue within 30 minutes and price was very reasonable.

Laura Ingold


Response:

Laura Ingold, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Opener

Garage Door Repair

04/21/2018

Victor, NY

Review:

Precision consistently delivers a quality product and workmanship for me which is why i have been using them for years and have referred several friends and family. My most recent experience was a broken door spring with my wife's car stranded in the garage. A call to Precision and they arrived quickly to repair. Outstanding customer service!

Steve Blake


Response:

Steve Blake, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

04/21/2018

Farmington, NY

Review:

Ken did a quick & fair appraisal of our garage door options. Dave arrived the next day for a punctual & thorough install of both new doors. We’re extremely satisfied with the quality of their service & attention to detail.

Rob Potter


Response:

Rob Potter, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with both Ken and Dave.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

04/21/2018

Victor, NY

Review:

Mark is the best !! Honest and makes 1 feel very taken care of !! Thank u all so much ;)

Joseph and jennifer Valenti


Response:

Joseph and jennifer Valenti, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding Mark.

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

04/21/2018

Victor, NY

Review:

I am pleased with the service.

Cheryl Labrake


Response:

Cheryl Labrake, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Garage Door Opener Install

04/13/2018

Victor, NY

Review:

On time, friendly and professional. Eric did a great job installing a new opener and took time to talk to me about the new product and overall upkeep of the garage door to keep it running smoothly.

Janet


Response:

Janet, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Eric.

The Precision Team

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

03/10/2018

Victor, NY

Review:

Mark was great about showing me what was wrong with our garage door, and what to do to avoid future issues.

Tracy Debruyn


Response:

Tracy Debruyn, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mark. 

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Doors

Garage Door Repair

03/03/2018

Farmington, NY

Review:

Dave was super friendly. He knew exactly what was wrong and fixed it immediately. Was told he would arrive between 8 am and 10 am. He called promptly at 8 and arrived shortly after. Very personable. Great rates. Will highly recommend and continue to use Precision Door. A++++

Andrea Lazauskas


Response:

Andrea Lazauskas, thank you for the review, and we appreciate the recommendation!

The Precision Team

Service Provided:

Garage Door Repair

Product:

Cables

Install Garage Doors

02/24/2018

Farmington, NY

Review:

No fuss estimates, no pressure add on sales, the quickest installation (done in less than the time allotted) and very quick scheduling. I would recommend Precision without hesitation to anyone who is looking to replace or upgrade a garage door. Mark Sherman is one of the most professional and courteous installers that we have ever met.

Don & Bonnie Havens


Response:

Don & Bonnie Havens, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. 

The Precision Team

Service Provided:

Install Garage Doors

Product:

Garage Doors

Our Average Rating

With 51764 Reviews

  • 5 Star (95.7%)
  • 4 Star (2%)
  • 3 Star (0.7%)
  • 2 Star (0.5%)
  • 1 Star (1.1%)

View All USA Locations

Rochester Locations:
Eastside - Rochester (585) 730-6908 726 Reviews
Genesee County (585) 708-7778 10 Reviews
Livingston County (585) 243-8240 49 Reviews
Monroe County (585) 286-3607
Ontario (315) 226-7777 98 Reviews
Wayne County (315) 226-7575 55 Reviews
Westside - Rochester (585) 286-3599 88 Reviews
Wyoming County (585) 457-5564 3 Reviews
Yates County (585) 708-7990 1 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Ron Kull

Precision Door Service

650 Mile Crossing Blvd, Suite 2
Rochester NY, 14624
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