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PRECISION GARAGE DOOR SERVICE OF WESTSIDE - ROCHESTER

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT
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Precision Garage Door of Rochester

Has Received 136 Reviews in:

The Westside - Rochester Area

Average Rating: 4.91

5 stars

Precision Van

Garage Door Repair

12/20/2023
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was incredibly prompt including the txt conversation at 11 o'clock pm. Techs were prompt efficient and complete

Michael Francis LaPlaca

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

08/18/2023
5 stars

Scottsville, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came early, explained to problem and fixed it quickly. Nice job.

William Campbell

Service Provided:

Garage Door Repair

Product:

Rollers

Garage Door Repair

07/28/2023
5 stars

Henrietta, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Jon Vargas was excellent. Explained what I broke. Explained what. Needed to get done. Was friendly and pleasure to work with. Recommend him to anyone. Thanks for the quick work.

Dave

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

07/06/2023
5 stars

Brockport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician replaced a broken torsion spring. Since they are replaced in pairs, he replaced the other spring as well. Everything went south from there. One spring is a different diameter than the other. The cables came off the spools. He finally gave up and charged me just for the service call. However I am still stuck with a non-functioning door and 2 different size torsion springs.

David Fister


Response:

We are sorry to hear this customer is not happy with our service provided. We have refunded this customer his service call fee. As the customer noted, he was not charged for the parts used to try to repair his door. We reviewed with our Technician, and he confirmed that the customer needs to replace his garage door and that he recommend total replacement of the garage door to the customer. The customer expressed to our Technician that he is selling the house and really didn’t want to spend that money. Our Technician tried to help him out and do a band-aid repair to a garage door that he should not have tried to repair at all. We have specifically reviewed these details with our Technician.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Install

07/14/2022
5 stars

Scottsville, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job well done

Eric Caporaletti

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

07/09/2022
5 stars

Spencerport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with my recent business dealings with Precision. From the estimate, recommendations on what to do with my choices, pricing through installation everything went perfectly. Couldn't endorse them higher.

Harold Hefke

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

05/17/2022
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had Precision install a garage opener last year (2021) because I needed it and they were the first ones to come out and replace my broken opener. I liked the installer so in May of 2022 I decided to replace another garage door opener and requested Felix who installed the one in 2021.

Dan Melville

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

03/31/2022
5 stars

Spencerport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick appointment; worker was very professional and courteous. He “Z” explained all the scenarios for fixing my problem, along with their estimates. Work was completed neatly and in a very timely manor. I highly recommend them.

Maria Spencer

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Install Garage Doors

01/21/2022
5 stars

Spencerport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are pleased with the install and the concern and politeness of the tech.

Dave May

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

12/05/2021
5 stars

Henrietta, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Sadmir was awesome. After looking at our setup he made recommendations which got us up and running and saved me money. I Would recommend.

Brian Dunn

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Broken Garage Door Spring Repair

09/01/2021
5 stars

Hamlin, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dependable, honest and reliable. This describes Precision Door. We had a broken spring and weren't able to open the garage door. Ron the owner was able to squeeze us in a few days later and saved us an after hours fee. Thank you so much.

Sharon Reynolds

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Repair

08/05/2021
5 stars

Churchville, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark was very professional, knowledgeable, and courtesy. When I called to arrange service the agent was professional and was able to accommodate us quickly. We will definitely recommend and use you again in the future.

Linda Vandewalle

Service Provided:

Garage Door Repair

Product:

Broken Garage Door Spring Repair

07/25/2021
5 stars

Hamlin, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

OMG - The whole proccess was like a walk in the park !..From my initial call for service ( painless free!) to scheduling a quick time / date ( with 2 confirming reminders from them )....it was a complete walk in the park ... Owner / tech Ronnie gave new meaning to Customer Service ! ...On time - vary fair estimate ..NO ATTITUDE ... professional work while tolerating to my stories and strange choice of music ! Would recommend them even to my worst enemies ! Thanks again Ronnie and team !

Michael Turcotte

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

07/10/2021
5 stars

Spencerport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced broken cable and lubricated moving parts as well as explaining the reason for the occurrence. Great job!

Gloria H.

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

07/07/2021
5 stars

Brockport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My car was trapped in my garage because the spring broke. Ron did a great job fixing my door. He came sooner than I expected which was wonderful! He is a very intelligent and observant man. I won't hesitate to use your service again and to recommend you to others.

Margaret Weber

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

07/05/2021
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision rep showed up the day we called for estimate;he was friendly, informative, answered all questions.( DAve?, Dan?) Today Phil arrived on time, a friendly, polite young man, assessed the work area and got to work. Interacted with us along the way as we had questions. Finished up in a few hours and cleaned up work area . A supervisor came to help with the heavy window, but otherwise this young man worked by himself, productively and efficiently. I would recommend Precision to anyone in need of a door.

Dianne/Steve Church

Service Provided:

Install Garage Doors

Product:

Garage Doors

Broken Garage Door Spring Repair

06/29/2021
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Communication was great. The technician, Chris Zapf, did an awesome job. The cost was very fair and we would highly recommend Chris and the Precision team. Thank you

Joe and Sue Skeels

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Install

05/24/2021
5 stars

Scottsville, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Rating, Came a day earlier than scheduled due to another customer cancelling,on a Sunday.Polite/personable technician. Hours of service are outstanding. Very satisfied with over-all experience.John

John Masiello

Service Provided:

Garage Door Opener Install

Product:

Install Garage Doors

01/27/2021
5 stars

Brockport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well done. As planned, on time, efficient, friendly, works.

John Gardner

Service Provided:

Install Garage Doors

Product:

Garage Door Repair

12/26/2020
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ron was honest with his assessment and I didn't want to spend the money around the holidays, but I wanted it done right. He did it! Very happy with the service and the good 'ol honest approach & humor. Job done right at a fair price and in a very short time. (Less than 3 hours) Thanks

Jim Bimmler

Service Provided:

Garage Door Repair

Product:

Install Garage Doors

11/08/2020
5 stars

Henrietta, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was our technician and he was amazing!!!!!!! Professional, kind and proficient! Thank you!

Mary Eggers

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Opener Install

08/15/2020
5 stars

Churchville, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very please with Dave’s professional service installing our new opener. Thank-you.

David Vandertang

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

07/31/2020
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

outstanding service and attitude

John Barrow

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

07/10/2020
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, courteous service . Good price .

Tom Low

Service Provided:

Garage Door Opener Install

Product:

Install Garage Doors

05/13/2020
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was amazing! I received both appointment confirmation e-mails as well as phone calls notifying when they would be arriving at my house. Text updates also let me know who I should be expecting. Ron provided us with all the necessary information to select the best garage door for our needs, and actually directed us to a better quality door for a less expensive price than the option we selected online. Felix did a great job with the installation and made sure to check with us if he had any questions about hardware placement. Both Ron and Felix were very professional and provided great service while being mindful of social distancing. I highly recommend Precision Door Service of Rochester!

Maria Halagan

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

05/08/2020
5 stars

North Chili, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and clean job. This is the second time we did business with Precision Door and always satisfied with the products and service. Air tight weather seal and beautiful door.

Vera Harris

Service Provided:

Install Garage Doors

Product:

Install Garage Doors

04/15/2020
5 stars

Brockport, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris replaced my two garage doors in a matter of hours. They look and work great! He was friendly, respectful, and clearly skilled in his trade. The price for this was very reasonable. I am very pleased!

Nancy Cook

Service Provided:

Install Garage Doors

Product:

Garage Doors

Install Garage Doors

04/05/2020
5 stars

Churchville, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was pleasant and great to work with. The service was well priced and done quickly. I would use them again!

Brian Fisher

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

03/08/2020
5 stars

North Chili, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Personality and attitude matters. Ron was great from initial contact through the completion of work. Options were clearly stated without pressure for the more expensive options. Would absolutely call again as well as recommend to others.

Greg

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Repair

02/17/2020
5 stars

Hilton, NY

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service on a Sunday. Explained all work very well. Made helpful suggestions for maintenance.

Benson Zoghlin

Service Provided:

Garage Door Repair

Product:

Our Average Rating
5 stars

With 102,185 Reviews

View All USA Locations

Rochester Locations:
Eastside - Rochester (585) 730-6908 998 Reviews
Genesee County (585) 708-7778 15 Reviews
Livingston County (585) 243-8240 69 Reviews
Monroe County (585) 286-3607
Ontario (315) 226-7777 137 Reviews
Wayne County (315) 226-7575 73 Reviews
Westside - Rochester (585) 286-3599 136 Reviews
Wyoming County (585) 457-5564 5 Reviews
Yates County (585) 708-7990 1 Reviews

Precision Door Service

For this location's local site visit:

This location is owned and operated by:
Ron Kull

Precision Door Service

650 Mile Crossing Blvd, Suite 2
Rochester NY, 14624
We Fix Garage Doors Right Springy

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