Precision Garage Door Service Of Utica

Doors were available quicker than expected. Installation was prompt. A few minor wrinkles were taken care of via Anthony who was very responsive and helpful throughout the process Everyone was very professional.

I have used this company for several years at both my old house and my current home. Each time I call them for service, they are professional, courteous, and reasonably priced. In terms of scheduling, many times they have taken the time to work with me in emergency situations by finding open spots in their technicians schedule, which I appreciate very much! They have repaired doors for me that were not installed by their company also. I have recommended them to multiple people and they have all been satisfied! I will continue to use this company over and over again! Keep up the great work!

Did exactly what was need very quickly and efficiently, easy to schedule, contacted about appointment with picture of technician with scheduled arrival. Work completed quickly even in cold conditions. Will be recommending.

I got ready yesterday morning to go to work and my garage door would only open a few inches off the ground. After trying to manually release the door and that not working either, I called OHD since they were the ones who installed the doors and opener. While the lady who answered the phone was very nice, she explained that none of their crew was in Syracuse that day (crazy, right?) and she didn't know when they could come to look at it. So I called Precision next, since they were close by too. It was the best decision I've made in a long time. While they were a little more expensive than OHD, they could at least assure me that someone would come look at the door between 10a-2p. Steven got to the house at 10:30a and assessed that I had a broken spring. He had all the parts needed and completed the repair work by 11:30a. Steven was very pleasant and informative too. I was extremely happy with the communication (texts/emails) with this company from the time I initially called to a follow-up email after Steven left. There was never a point that I felt in the dark about anything having to do with the service call. My door works great and I'm able to go to work again (yay me). Thanks Precision!

This was hands-down one of the best service experiences I’ve had. My two garage doors are both over 20 years old, and one developed a problem. At 10:00 PM, I booked an appointment through their online system, and a technician was at my house by 8:00 AM the next morning—impressively prompt! The tech was extremely professional and explained the issues clearly and honestly, with zero pressure to buy unnecessary parts or a full replacement. We agreed on the needed repairs, and the work was completely finished by 11:00 AM. He walked me through all the new components and showed me how everything operates. The doors now run whisper-quiet and include modern features like WiFi connectivity. The pricing was very reasonable for the quality of work. I’m extremely pleased with the professionalism, speed, transparency, and overall service. Highly recommend!