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PRECISION GARAGE DOOR SERVICE OF CHAPEL HILL

GARAGE DOOR REPAIR, NEW GARAGE DOORS & OPENERS

877-301-7474 REQUEST APPOINTMENT
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Precision Garage Door of Raleigh

Has Received 84 Reviews in:

The Chapel Hill Area

Average Rating: 4.83

5 stars

Precision Van

Broken Garage Door Spring Repair

10/27/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

arrived promptly. replaced broken springs, rollers, and a worn out bearing, and work took just over 1 hour. Door runs so much more quietly now.

Eric Kuo

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair

10/03/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim did a great job, very professional. He explained everything ahead of time, and once the installation was complete he went over the operating features as well as the comprehensive warranty. Great job! Thanks !

Bill Perrault

Service Provided:

Garage Door Repair

Product:

Garage Door Opener

Garage Door Repair

09/18/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although I am not pleased that my garage door stopped working, I am very grateful that Precision Garage Door Service was there to help. Precision provided quick service. The technician, Scotty, arrived about 2-3 hours after I put in the request and completed the repairs in about 2 hours. He explained the problem and provided four repair options along with the pricing for each option. I highly recommend Precision to anyone who needs their garage door repaired.

Doretha Foushee

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Garage Door Opener Install

08/18/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installed new garage door opener. Technician Evan Kopel was extremely knowledgeable about choices we had for a replacement. He was efficient and helpful. He even reprogrammed my car!

Linda Johnston

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Repair

07/26/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Mills worked quickly and efficiently! He was upfront about the cost and what needed to be done. He also was great with his explanations. Thanks, Brandon of Precision Door!

Ari F.

Service Provided:

Garage Door Repair

Product:

Springs

Garage Door Opener Install

07/25/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We used them before and liked their service. They came very fast after we called them. They worked fast and everything was fixed. As far as we are concerned there is no better vendor for fixing garage doors.

Aldona Mccarthy

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Install

07/19/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Evan was professional / helpful and did a great job replacing our garage door system.

Liz Rolison

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

06/02/2023
5 stars

Carrboro, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Andy was excellent!

David Brehmer

Service Provided:

Garage Door Opener Repair

Product:

Belt Drive Garage Door Opener

Garage Door Repair

05/04/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent from start to finish! Lynn listened well, explained what to expect during a service visit and scheduled a visit within twenty-four hours of the call. An email with technician names/photos was provided for verification of identity of service personnel. Richard, the service technician, arrived promptly in the visit window, and was professional and personable. He quickly figured out why the garage door was not working, reviewed costs and pros/cons of various materials needed to fix the issue and took the time to troubleshoot for potential problems. Richard completed the work within an hour, did a thorough maintenance service and provided information on new options for future consideration. We hope not to need garage door-related services anytime soon, but if we do, will definitely use Precision!

Neil D

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

03/22/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision has been great from start to finish. The sales person was helpful in my decision. The installation team was on time, polite and finished the job in a timely manner. I really like the new door.

Sarah Mason

Service Provided:

Install Garage Doors

Product:

Garage Door Opener Repair

02/28/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, helpful

David Christmas

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Repair

02/18/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and excellent service!

Kathryn Kuykendal

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

02/16/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was fantastic. The technician, Brandon Mills, was professional and very knowledgeable. Work was done quickly. Brandon gets 5 stars!!!!!

Christy Cappelletti

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

02/10/2023
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A tech was available in less than two hours after we called. He diagnosed the problem quickly, quoted a price and finished in about a half hour. After the parts were replaced he showed us the high quality, rugged parts he used and compared them to the cheap, non-durable parts on the other door. We were pleased with Trevor and the repairs he did.

Jim H.

Service Provided:

Broken Garage Door Spring Repair

Product:

Springs

Garage Door Opener Install

12/09/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon Mills did a great job. We talked about the options and he had everything I needed right there on the truck. He was able to get me up and working in about an hour. He even helped me program the Homelink button in my vehicle, which was a little tricky! Brandon deserves a five star rating.

Louanne Warren

Service Provided:

Garage Door Opener Install

Product:

Garage Door Opener

Garage Door Opener Repair

12/06/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent and friendly service

Steve Zeisel

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

11/10/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin called ahead, arrived on time, and performed the work quickly (replacing spring and wires ($100!)). That's the good part. Then came the inevitable upsell, which I knew it would, but it had been a particularly expensive month, and I wasn't interested. Sure, I probably need to recondition both sides, but not today. The part that made me mad was that he said he wouldn't guarantee the work because I didn't do the complete upsell. So I will eventually replace all the other parts (and pay the price). But it won't be with Precision.

Bob Kochuk


Response:

We are very sorry to hear you didn't have a 5 star experience with Justin. Our service manager did reach out and spoke with you about your service call. We are happy we were able to come to an agreement about the warranty with you. Our technicians have been reminded that they must be respectful of the customer's financial situations and the help they ask for isn't always an all or nothing situation. As the service manager discussed with you, we would love to work with you in the future, so please let us know when we can assist.

The Precision Team

Service Provided:

Garage Door Repair

Product:

Springs

Install Garage Doors

10/20/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The team of two came on time and replaced our two garage doors, the belt drives and all else. They worked efficiently and they look and operate perfectly. Everything was explained to us and we received documentation so we can refresh our memories when we forget. We could not be happier with this experience.

Ted Smith

Service Provided:

Install Garage Doors

Product:

Garage Doors

Garage Door Repair

09/30/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding customer service and skills. Paul was patient, kind and knowledgeable. He quickly determined what the problem was and then repaired it. The job was done quickly and efficiently. I highly recommend Precision Garage Door Service! They have the experience and it shows in the quality of their work.

Jean Sellers

Service Provided:

Garage Door Repair

Product:

Garage Door Opener Repair

09/23/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!

Jim Hefner

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

09/22/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty was terrific! He worked quickly and efficiently and explained what I needed to know in a way I could understand. I can’t think of anything he could have done better. On top of everything else he has a great sense of humor!

Dean Dowling

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener

Garage Door Repair

09/12/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciated the timely, customer-service friendly approach to solving our problem. Thank you !

Christopher Stanley

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

03/21/2022
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt scheduling. Greg did an excellent job of assessing the situation, providing recommendations, and fixing the issues promptly and professionally. Wonderful overall service; highly recommended!

Kevin Johnson

Service Provided:

Garage Door Repair

Product:

Garage Door Repair

12/28/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty is great. He is knowledgeable, nice and efficient.

Mitsuo Yamauchi

Service Provided:

Garage Door Repair

Product:

Belt Drive Garage Door Opener

Broken Garage Door Spring Repair

10/07/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was a good worker and it appears that the job was done to my satisfaction.

Bongnae Cho

Service Provided:

Broken Garage Door Spring Repair

Product:

Broken Garage Door Spring Repair

07/19/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not sure if the details are on the receipt, but would appreciate a more detailed document---nit just a payment receipt---with warranty and other pertinent information.

Rolin Mainuddin

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

05/24/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A+ in every regard. Called ahead to let me know his arrival time (and he arrived at the time he referenced). Took him no time to figure out the problem. Explained to me the workings of the lights on bottom side of the door (right side and left side). Very nice to me and my dog!

Nancy Farmer

Service Provided:

Garage Door Opener Repair

Product:

Broken Garage Door Spring Repair

04/21/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision mid-day, technician arrived as promised by late afternoon same day, repair completed within 90 minutes. Scheduler and technician were courteous and professional

David Christmas

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Opener Repair

04/19/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We could not open garage door at all, We did need help as quick as possible. We were very happy that we had a service person at our home the same day of our request. Our service person was very polite and new exactly what our problem was. He had all the material he needed and fixed the problem in no time at all. Please thank him again for us.

Robert Sobol

Service Provided:

Garage Door Opener Repair

Product:

Garage Door Opener Repair

01/05/2021
5 stars

Chapel Hill, NC

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scotty, our repair technician was fantastic, but I was unaware that the motor and springs that were replaced were marked up 3-4x actual costs. Amazon sold the same opener for ~200, but I was charged $500. The springs were also 2-3x cost. I was very happy with the technician but the pricing was unbelievably over inflated. Please call me to discuss this

Evan Macintyre


Response:

Thank you for your business and taking the time to provide feedback. We are pleased to see how happy you are with Scotty and the service he provided. Customer satisfaction is our main goal and we wanted to thank you for taking the call from our service manager to discuss the pricing that you were unhappy with. We appreciate you listening to what he had to say regarding pricing and how it is different online compared to what we charge, what is included in our pricing and what the pricing covers in our business. We are happy that we all could come to a solution that worked for you. We want nothing more than to make sure our customers receive five star service and if they don't, we will try our best to make it right. Thank you for being our customer and we look forward to working with you again.

The Precision Team

Service Provided:

Garage Door Opener Repair

Product:

Opener

Our Average Rating
5 stars

With 102,065 Reviews

View All USA Locations

Raleigh Locations:
Cary (919) 659-5394 276 Reviews
Chapel Hill (919) 675-2976 84 Reviews
Durham (919) 641-3854 152 Reviews
Holly Springs (919) 825-1458 85 Reviews
Pittsboro (919) 899-9706 13 Reviews
Raleigh (919) 323-8220 338 Reviews
Rocky Mount (252) 300-7019 4 Reviews

Precision Door Service of Raleigh

For this location's local site visit:

This location is owned and operated by:
Tim Yeager

Precision Door Service of Raleigh

300 Dominion Dr Suite 201
Morrisville NC, 27560
We Fix Garage Doors Right Springy

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