Precision Garage Door Service Of Chapel Hill

Called on Sunday, appointment on Monday, by mid- afternoon my garage door was repaired, quieter and smoother than ever. Richard was very clear on explaining what the issues were and how to correct them. Friendly. Responsive.

Pros: Knowledgeable, professional salesperson and great price Cons: None so far We needed to replace two garage doors and motors, so we sought out quotes from three very highly rated businesses, one of them being Precision Garage Door of Raleigh. Here is what I appreciated about my experience so far with this business: - Online booking - fast: On Sunday I went online and booked an appointment for Monday. At the same time, I submitted contact forms for two other businesses (with no online booking option). One called me back on Monday and booked a Tuesday appointment. The other called me back on Tuesday and booked a Wednesday appointment. One point for Precision. - Quality salesperson - Page Ellison: Page showed up at the expected time (after the company sent me a text in advance confirming he was on the way) and took the time to explain my options clearly, understand my priorities, and answer my questions knowledgeably, then made a recommendation based on all of this. Far and away a superior experience. One of the other two companies' salesperson essentially handed me a booklet and told me pick what I wanted. The other was good, but not great when compared with Page. - Great price - online deals: One of my priorities was a well-insulated door, and my research indicated that U-factor was a more relevant metric to look at than R-value (although I encourage you to do your own research). Of the three companies I received quotes from, this was the only one that had doors with U-factors as low as 0.106 or less. The others were closer to 0.2 or higher (with lower numbers being better). Aside from that, the doors quoted were comparable. Despite this, Precision's overall quote came in the lowest(!), largely due to a promotion they were running at the time that was advertised on their website. Based on this positive experience and apparent door quality, I have placed a deposit for the doors and motors, which should arrive in about a month. I'll update this review following the installation.

Excellent service and experience. Evan is the Best!

It was great. My tech Tyler was on top of everything. He laid out everything in advance, started taking the old doors out and had everything done and no time. I would highly recommend them if you’re thinking about getting a new garage door.

Had problems with door closing completely. Andy and a trainee came out and fixed it the same morning. Andy gave me several options for the repair, and he and the trainee did a nice job on the door.