Precision Garage Door Service Of Chapel Hill

Aaron, the technician showed up on time and was very helpful. He described what he was doing and the reasons for my garage door malfunction. He proved estimates for future door and motor replacement.

Scotty Johnson did an amazing job. Fixed my door opener perfectly. Was courteous and helpful. Explaining well what he did and why. .

Very top notch company John was my technician was very efficient even came early described everything to me perfectly and showed me how to do preventative maintenance have used this company before in another state and have always had a nice experience

I contacted Precision Garage Door late on a Friday around 4 PM after my garage door stopped working. They scheduled me for the next morning with an 8AM–12PM arrival window, which I really appreciated given the short notice. The technician, Aaron Sweet, texted me ahead of time with his ETA and arrived as promised. From the start, Aaron was personable, professional, and honest. He walked me through several repair options, clearly explaining the pros and cons of each without any pressure. I had done some research beforehand, and nothing Aaron shared felt surprising or misleading — it actually confirmed that I was getting accurate information. As someone who enjoys DIY projects, I really appreciated that Aaron was completely comfortable with me observing his work and asking questions along the way. He explained each step in a way that made sense, and I came away feeling confident that I could handle some of this on my own in the future if needed. Aaron’s proficiency and skill were obvious — he clearly knows what he’s doing. If the rest of the team at Precision Garage Door is operating at Aaron’s level or higher, then this company is absolutely worth recommending. I highly recommend Precision Garage Door, and especially Aaron Sweet, for quality service, professionalism, and an overall outstanding customer experience.

Called and scheduled same day service for a broken spring. Aaron Was dispatched and kept me informed as to his arrival. Completed the inspection, presented the options and completed the work just over an hour. Absolutely great customer service, Aaron was very knowledgeable, personable and efficient. Highly recommend.