Precision Garage Door Service Of Pittsboro

Emergency call out after wife backed into garage door and did a fabulous job. Really responsive didn’t try and upsell just fixed the issue Thanks and will be calling back for service

My initial service call request was for a general review to correct a problem where I could not manually release the doors in the event of a power outage. Lucas came out and did his best to adjust the release mechanism but told me that the openers were too old to find replacement parts. He also reviewed both doors for any other issues. He found that the larger door had an old big spring(s) that were prone to fail at some point. And found frayed cables. The openers were old and likely overdue for replacement. So Lucas did it all; new openers, new parts (for the items noted above). He also programmed all remotes; in the cars, the hand remotes, and the exterior remote key pads. Obviously I thought the price was reasonable; otherwise I would not have bought the service. Was it a great price? I did no comparison shopping so I have no idea. But I feel confident it was fair.

Scotty was Outstanding! Diagnosed and fixed the issue quickly! Very professional and courteous!

They diagnosed the problem with the door closure easily. He gave us 2 options for us to consider. Once our decision was made it only took about 45 minutes to complete. Our technician was very knowledgeable and business oriented. Thanks!

Luke introduced himself professionally. I gave him a description of the garage door noise symptoms. He quickly diagnosed the root cause and lubricated the springs and rollers. Moreover, he demonstrated the location of all the lubrication points. He performed a safety test of the emergency reversal in the event of a child or obstacle was present. Overall his knowledge and competence were outstanding!! Richard