Precision Garage Door Service Of Andersen

Geoff was prompt and thorough! He gave us options, was low pressure and quick! My door broke and was fixed within 24 hours. I love the online scheduling option!

From start to finish, this company did everything well. Kian, our garage door installer was very professional and explained how everything worked with great knowledge and patience. We love our new garage doors with all the bells and whistles. Thank you for taking such great care of our home.

You don't replace a garage door very often so we were unaware of what to expect during this process. Precision is the most professional, courteous and skillful contractor/repair service we've ever used, and its not even close. My wife was treated like a valued family member. That's not an easy thing to pull off in any industry, but they genuinely cared about us and getting the job done right and keeping her involved. They even asked if they could pick up coffee for her on the way to the appointment. Who does that? Our door is super smooth and looks great. We never really priced out any competition for this, but it doesn't matter. This is the kind of service you pay whatever is asked because you know you get quality. Keon did an amazing job, we couldn't have had better. Precision Overhead Door is 100 percent the pinnacle of the Cincinnati area and the absolute first place you need to call when service is needed. Go straight to them, get it done right and feel awesome about it after. This is the best home repair experience we've ever had.

In short: "well done." Good experience from start to finish - from requesting a service call online thru the final repair. Good communications via text and phone calls. Our service tech was Jonathan Guffey. Experienced. Polite. Timely arrival. After asking a few questions, he quickly reviewed the system and provided a number of options. Politely, and completely, answered all questions. We had a broken torsion spring. Had replacement parts in van. Quickly replaced the failed and some worn components and then rebalanced the system. He conducted a very complete "post repair" review. Quickly cleaned up his worksite. Highly recommended.

Geoff was great and probably the most professional and friendly technician I have met in the modern service industry. The repairs were quick, clean and everything was explained well. They will be our go to for garage door needs for the future of our home here!