Precision Garage Door Service Of Wilkes-Barre

The technician arrived about 30 minutes earlier than planned, but he called first to make sure it was OK. He explained the pricing options to replace the broken parts on one of my garage doors. The prices seemed very high, but I wanted to get the work done that day, so I reluctantly agreed. He completed the work in about 30 minutes, showed me what he did, and explained the 3 year parts warranty. I paid by credit card using his tablet, and my invoice was emailed to me later. I was happy with the work, but I think the parts are very overpriced. This type of work can be dangerous to do yourself, but next time I will use a different company due to the high cost.

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Excellent is not the word. Way beyond that on customer service and quality of work. No other company for my garage door needs.

I was so impressed at how quickly, Precision doors sent AJ to repair my garage doors. Our old company seemed to be out of business, so I found precision and I'm so glad. There is no comparison between quality two companies. AJ was prompt, kind, efficient. He wanted me to understand clearly what he intended to do in the way of repair. This is the time of year when I always have our garage doors inspected for problems, Fall before Winter can set in and make repairs possibly more difficult. AJ did a very thorough check. Before he did the check, he showed me everything that he was testing. Then, he looked for the best possible discount to bring the cost of the servicing and repair down. Again, I was very pleased about the discount. I hope that next year, we will see AJ again. But, I want to mention that the person who answered the phone also was very kind and gave me a much smaller range of time than my old company. With my old company, it was necessary to wait all day. The person who answered the phone said that it would be between 1 and 4, a much shorter time span. AJ was even early. I highly recommend Precision Door company.

Initially we thought the problem was with the safety sensor. It turned-out to be a bad circuit board. The safety inspection also found some age-related issues. We decided to go ahead and replace the door opening system entirely. Everything was explained, easy to understand. Pricing was pretty much what I expected.