Precision Garage Door Service Of Newport News

Tech did a great job as usual! I have never been disappointed with the service provided by Precision Door’s techs.

A power outage caused my garage door opener to not function. I called Precision, and they dispatched Robert and Joseph. These two men treated me and my home with dignity and respect. I appreciated Robert's detailed explanation of what needed to be done and how to maintain my equipment as well. They were top notch.

The cable snapped on our 18 year old garage door opener at our newly purchased home. I booked an appointment online early on a Friday morning and we were up and running with a new modern garage door opener before the weekend started. Our technician Sean was very knowledgeable and personable. He was also efficient. He explained everything to us throughout the process. We were very satisfied with the service from Precision.

⭐️⭐️⭐️⭐️⭐️ Outstanding Same-Day Service – Highly Recommend I contacted Precision Garage Door Service on the morning of December 30th after one of the main springs on my garage door broke. From the initial call, the customer service representative was courteous, professional, and understanding, which was reassuring during a stressful situation. With guests arriving and the garage door unsafe to open without the spring, timing was critical. I was fortunate that Precision was able to schedule a same-day appointment, and that’s when Rob Sawyer truly made a stressful situation easy. Rob arrived right on time for the 2:00 PM appointment, despite it being a very cold day. I demonstrated what was happening with the door, and he immediately conducted a thorough inspection of the entire system. He clearly explained the issue and walked me through multiple repair options, each with its own quote, so I could choose the course of action that best fit my situation. There was no pressure at all—just clear, honest information. Once I made my decision, Rob got right to work. His expertise was evident throughout the entire process. He carefully disassembled the door, repaired and replaced the necessary components, and made sure everything was properly adjusted and safe. He stayed until the job was completely finished and tested. By the end, the garage door was working perfectly—smooth, quiet, and safe. Given the timing, the cold weather, and the importance of having a functional garage door with guests coming, I truly appreciated Rob’s professionalism, skill, and dedication. I would absolutely recommend Precision Garage Door Service, and I specifically recommend Rob Sawyer if you have the opportunity to work with him.

An appointment was scheduled quickly, the tech showed up promptly and was very efficient