Recent 4 Star Reviews
Previously called for service. Response is quick. Professional.
The Technician was honest and friendly and told me exactly what was going on. I appreciate The information about the garage door I wish all technicians was as honest as he was.
Excellent job YOUR COMPANY STANDS OUT FROM THE CROWD.. I AM VERY PLEASED WITH ALL THE EMPLOYEES FROM THE PHONE RECEPTIONIST, SALES, AND INSTALLATION
5 stars for Reece, who is exceptionally helpful and skilled. 3 stars for price however. It is quite high for a quick spring replacement.
The technician, Peter, was very professional and efficient in replacing our garage door springs! The company charges, however, were high. It doesn't seem fair to pay a service charge in addition to the installed price on the parts. We requested a call-back from a manager that day and never received one.
Received in person quote. Salesman was on time, friendly & great to deal with. Brochure that was provided was helpful. Only negative thing was the quote was much higher than the two others I received.
The only downside: it took four appointments before a technician arrived. Apparently, this was a staffing issue. Only one technician for Cape Coral.... The upside: Sergio, the Naples technician, arrived this morning. He was pleasant and professional. I told him what I was looking for and he didn't try the used car salesman tactics. He installed the new garage door opener and explained the operation of the system to me. He left his work area clean. The price was reasonable. I would recommend this company.
They did a great job on installation of our new garage doors. Our rating will go to up or down depending on how soon they return to install the bottom seal on one of the doors.
Chet Shrader was VERY HELPFUL and POLITE !!
Thanks for a job well done replacing the spring and rollers on my garage door. Mark took the time to explain everything to so a layman could understand what was happening. Thank you very much.
The work done to my expectations but I have two different garage doors I was told that they would be the same lf I new that they would not be the same I would have replace both of the doors. Please give me a call so that I can get price on replace the other door
Great job, thanks!
James was prompt and evaluated our garage door and made recommendations and did a comparison for a new door and everything. We then decided to decrease the things to be fixed and he performed the job efficiently and in a timely manner.
Thomas Norman was very clear in explaining problems. Jordan was very methodical and did his work quickly. All seems to be working well.
Great installation job, a little disappointed that they didn’t come with either remote starters or new ones on the wall. I have 2 old ones (they look like doorbells one is very iffy. Works when it wants to. Love the doors, wish I had stable door openers.
Alex was great in explaining all the features of the new garage door opener. I appreciated the prompt service and his recommendation to install a better frame for the garage door.
Saw on tv, Precision was great. Had a problem with my "smart" opener. After 10 months found out the unit was bad right out of the box. Precision took care of it no problem????
Teck was very friendly and helpful will definitely use precision again
Our previous issues have all been resolved and we are happy with our new garage door. Thank You Precision!
I choose precision from a coupon I got in the mail. He came today and did a great job. My service man was absolutely wonderful. I cannot remember his name but please let him know how much I appreciate his job and his outstanding manner. He was polite and informative. I will definitely use precision again if I have the need. Mary Trainer
Problem was ours. Electrical issue.
Brandon Mills replaced the bad parts and explained what needed to be done. He was very polite and efficient. My only complaint is that I thought the total bill was pretty high. He came when he said he would and took less than 1 hour.
Seth was the Technician that came and evaluated the state of my garage door. He was professional & thorough in explaining his product & what I needed to fix or replace my door. I did not give him 5 stars because he was still learning all the ends & outs of his job. I just asked for an estimate of repairs or replacement for my door.
Ed was friendly and worked professionally. The price is much more than what I would expect though.
Ryan was a thorough and great technician. My only complaint is that he had no parts for my Marantec opener. I specifically asked the call center person if you serviced this brand of opener and she assured me that your company did.
Chet was the tech was very professional explained all that I needed to know before doing anything. Will recommend them
Alfredo was very informative and efficient. Your prices are rather high, but I was pleased with the outcome. Thank You.
Thanks for prompt and good service. Roy Feltman
Mr. Bill was very professional and courteous and appeared very knowledgeable of his craft — upon his suggestion, l let him install a new torsion spring and rollers. The new much larger/wider (Precision-branded) rollers that he initially installed were hitting the top of the garage door, preventing the door from lifting; however, upon my request, Mr. Bill returned promptly and reinstalled my original smaller rollers, allowing my door to lift properly. I’ve used Precision in the past and I’m throughly pleased with the service and plan to refer neighbors, friends, and family in the future.
Good job Precision! James did very good work and was on the job when he said he would be here. I recommend Precision Door.
James has excellent customer service skills! We had problems with our garage door closing correctly. He checked out the system and said he could not find anything wrong. He guaranteed his work for 90 days and gave us his phone number, should we have any future problems. The only issue I had was that the receptionist (Mary) with the company told us there would be no service call with the company if we decided not to hire them to do the job. Originally, James told us the fee would be $189.00 which was a service fee and and labor fee. I explained that the company representative said there was no service fee, etc if we did not use the company. I did not mind paying a labor fee as he had to check out the system. I did not want to pay the service fee as he diagnosed there was nothing wrong with our system. He only charged us for the labor fee of $89.00.
We value your feedback and appreciate hearing from our customers very much. The feedback you have provided will be used as a learning opportunity to help us improve in the future. Thank you for taking the time to speak with us regarding your experience.
Precision Garage Mer the expectations of the required services. The staff was very professional and informative. They even arrived a little ahead of schedule which was asked! The reason I choose them was because of their website and their scheduler was helpful with assisting me with narrowing down my specific issue so that the agent would be versed on my situation when arriving. I have no problem recommending them for your garage service needs.
Timely, professional and courteous.
Arnold, the installer, knew what he was doing. Very competent and efficient. I would definitely recommend Precision based on this experience. The 4-Star rating was because they did not leave me a manual or any written material about the expensive products I purchased. And despite Arnold's assertions that he would be able to program my car door-opening device, he could not. He did try hard though.
The tech figured out the problem and had it fixed in 10 minutes. He even fixed the drooping door seal for me. Now when I called to set up the appointment, I asked if they did military discount and I was told yes, 10% and a note would be put in for the tech. Well, I guess the tech didn't get the note, and my wife forgot, but I really don't care. The tech knew what he was doing and he did a awesome job! Thanks for the help! Ira "Jake" Jakob USAF (Ret) 100% Disabled, Not Ready To Quit!
excellent. showed up on time and finished same day
The only reason I did not get five stars is because I had to wait quite a while. Other than that it was excellent. Curtis was super nice and helpful and I would definitely use precision again.
The technicians arrived on time and were very responsible to complete my job as I asked them. I recommend using the company.
Tech repaired my garage door on 7/27. I would recommend him for door repair/replacement
Wanted a company that has been around for awhile. Needed repair or replacement of my garage door opener that was damaged from a lightning strike to my house on July 21, 2023. Was greatly disappointed that a technician couldn't be scheduled until July 25, 2023. Once started, the job was accomplished professionally and successfully. The logic board and both safety sensors were replaced at a cost of $550.18 (which I deem to be a little bit pricey). The opener now performs perfectly. It was just my bad luck the opener was out of warranty by a few months. I have long held that warranties of expensive items should be longer than one year and at least cover the replacement cost of parts. I would have been more happy if I just had the cost of labor to responsible for.
Very prompt repair service and clearly explained all costs and options. Only thing keeping from five star rating was that 1st phone call did not result in next day repair (system didn't save reservation), had to call a 2nd time to schedule the following day. Otherwise very satisified.
John, did a great job on my installation. Went over all the details. Very satisfie
I asked about warranty for pad, and never received an answer.
very fast service. Knows products. replaced broken springs and installed new door opener. Gave me many options to choose from. Technicians name is Graham
I use to work for Sear home improvement in Melboure, Florida and they used you to do door work for them. My door is working.
The technician chris was very professional, well informed and also a very very decent human being. The only reason I took one star away is because the company is a little pricey.
good job nice guy hunter wallen
Another Precision branch installed our heavy double doors 16 years ago (17 units) and made a lot of mistakes. This Clearwater Precision is better. Their last repair guy didn’t solve our problem, but latest one did, I think. When it rained with wind against door front we got big puddles inside. New Rubber sealers — no help. This guy found that the rails were higher on the side that leaked and we paid, lots, to redo them. Luck of the draw!
Jay was prompt, professional and informative. The quote was much more than I expected therefore I need another estimate.
Any time you can't get your car out of the garage it's an emergency. We feel very fortunate to have picked Precisiondoor to replace a broken spring the same day. In 2001 I installed the door myself and it lasted this long. Travis, the technician recognized other potential future problems because of there useful life coming to an end. It made total sense to follow his recommendations. Hopefully we'll be good for another 21 years.
I wish to not comment on installation.
Personnel were polite, effective, efficient and professional. All 3 appointments were met on time. The technicians were thorough and helpful. They appeared to do a good job. The price was higher than others.
Great service, prompt but definitely pricey.
Please send my invoice via email. Thanks
Good job. Prompt. Courteous.
Great service and knowledgeable techs.
one panel not right installer said you would call to replace it.
I was very pleased with the answering service, and especially the field rep. Both were polite and professional. The field rep, service man, David Bryan, is an assets to the company. He was polite, knowledgeable, and completely describe the problem. He offered several options for my consideration. He fixed the problem in the most economical solution possible. I was however very surprised at the prices. That was the only let down.
It was indeed a pleasure having Keith to repair my Garage door,he was very informative and professional. Hopefully the problem is solved ,but so far so good.
Impressive service from phone call through service on the door. Garage door fixed hours after we called. While doing what you commit to should be the norm in service, it's rare today. No anytime in next 6 hours stuff. Given a 2 hour time window which they arrived repaired and left in. Service Tech called ahead, arrived when he said. Given options and estimates before work began. Tech suggested a change in spring from single to duel. Work was completed quickly. Garage door functions better and more quietly than it has for many many years.
Received company information in Newsday. Technician Shane was excellent. For price however warranty should be for more than one year.
I hired precision because I needed a new garage door for my home. I scheduled an appointment and I had to wait a total of eight weeks to get the door installed which I wasn't to happy about. Technician Ramone Scott came to my home to install the garage door and he was on time, very courteous, and a hard worker. He ran into a little trouble but that didn't stop Mr. Scott he just put on his thinking cap and solved the problem. I really appreciate him being so thorough. Mr. Scott made waiting worth while in the end. I really appreciate him taking pride in his work. Great job Mr. Ramone Scott "You Rock" ????. Precision company keep up the good work!
Matthew Dewald provided the service today. He is extremely courteous, professional, and responsive in addressing the problem. I enjoyed working with him and am quite happy with the service provided. My only concern is the high cost. The wall-mounted garage door opener unit costs around $ 35 at Amazon. I was puzzled why you have to charge $ 318, ten times the cost of the replacement unit. It took him only 15-20 minutes for the entire job. A price tag of around $ 150 would have been acceptable. Again, happy with Matthew's service. Happy to hear your explanation.
The technician was very knowledgeable and friendly. He replaced our double springs in no time. When we called for an appointment, the technician came out the next day. We were very pleased and would give this company 4.5 stars. The invoice was a little pricey but I guess due to today’s economy.
Came quickly, did the job. Very polite repairman.
On time, knowledgeable, easy to work with
Thank you very much for the great review, so happy your experience with us went smoothly. Thanks for choosing Precision Overhead.
So glad to get same day service.
Very good overall experience. New doors installed look great. Everyone I dealt with was professional and courteous. Only “complaint” is that I was originally told the doors would take 6-8 weeks to be delivered but once I signed the contract I got an email saying they would take 8-12 weeks. They arrived around 8 weeks, so everything ended up fine. But personally, I’d rather hear the worst case scenario and be surprised if they come in early than expect them and have them be late.
They were prompt and courteous in responding to my request to having my drive belt replaced. My garage door and opener were thoroughly inspected, and possible options and costs were given. I was disappointed in that the drive belt on my Chamberlain opener is not a part that they could replace without replacing the rail. Since I wanted to consider my options overnight, I had to have them make a return visit with the necessary parts. This cost me the cost of another service call, making the final cost extra high. I think they would have charged this if they didn’t have the part on the truck when they first came. The repair was done on time, quickly, and competently. I really trusted the installer.
The young repair man was respectful and through , He finish job and explain things of interest.
Great service, the technician was very professional and took the time to explain everything going on with my gorage door and what needed to be done...would highly recommend to anyone looking for this type service.
The garage door itself was fine however the motor needed replaced plus bearings, rollers and weather stripping along the door facing. They were here on time and finished in one day.
Very professional appreciate it.
Overall the workers did a good job ... there are a few areas that need attention ... when the garage door opens up there is a click/crack sound that could not be figured out as the workers had to leave. Also, I had to clean up the garage floor to pick up washers, screws, nuts and bolts... not a lot, but still enough for me to pick up/clean up.
As promised, technician Joe Igla arrived on time as agreed. Joe was very professional about explaining the possible issues on my garage door opener. I was offered options and Joe installed the opener while explaining and answering all my questions to my satisfaction. Without hesitation, I would recommend Precision and Joe Igla for garage door opener installation and repair. Thank You
On-time, professional effective work. I thought the price was a bit high though.
I was very happy with Precision. Making my appt was super easy and convenient (contacted Precision Friday night and got an appt for next day)My Tech David was amazing, he explained everything and was not a pushy salesman in his recommendations. He installed 2 new springs. He did an excellent job. With all that being said and I understand all of the above comes with a price. However I really feel the prices were totally outrageous and unless in the case of an emergency I probably won’t be using Precision.
Our service rep, Jordan, was extremely friendly and easy to work with. He showed up on Saturday and diagnosed the problem within 15 minutes. Unfortunately, he did not have a replacement part on his truck, but found it in the warehouse on Monday. The problem was fixed by noon that day.
Israel was very helpful and polite. He did a very neat and clean job which he fully explained to me before he got started.
I found your business info in the Nature Trail magazine advertisement. In addition, I've used Precision Garage Doors in my other home locations (Texas, Tennessee) with good history. Your service technician, Alex, did a great job. He was knowledgeable, courteous, and thorough in his inspection of my garage opener system and in his repair of my spring replacement. Kudos to Alex. The 3 service packages Alex presented were reasonable. I selected the Basic package. The other packages didn't align with my needs and budget since I perform my own annual preventative maintenance and my hardware is in good condition. I appreciate your response to my repair needs and your service. Thank you.
Local and read some of the reviews.
The service was great. They were here in 2 days and replaced the spring, and cable in less than an hour. It was a little on the expensive side, but I guess it was worth it for the prompt service.
Almost asked tech, Elijah B, to leave as I felt mislead by the phone operator on estimate to replace springs (- 1 star), Elijah did an excellent job explaining what needed to be done (& what I could get by doing). Once he calmed me down and professionally explained the good, better, best recommendations, I went with the best. He saved the sale/repair (max stars). Phone reps should be trained better and be more honest/forthcoming.
Pete was very prompt and courteous. He was also very knowledgeable about what should be replaced to make the garage door more quiet. He cleaned up after himself and took all the old parts with him. I'll definitely use Precision Door again in the future.
Thank you, you solved my problem by replacing my broken garage door tension spring. I'll take comfort in amortizing the $513 cost over the spring's 15-year expected life. Still, the charge was a whopper. Your service tech was terrific, friendly, and expert in replacing my garage door spring. He focussed in on the work and completed it in short order. He restored seamless access to my garage, and that's just fine as a bottom line. Still, 500 bucks is an ouch in my back pocket.
firstname.lastname@example.org i did not get an invoice please send me one by email
We are so excited to have our new Garage Door and opener installed by Josey and Mason, did an outstanding job !! Dan did a fantastic job of keeping us informed about when we should expect to have our door installed !! Thank you for great service !!
Technician was perfect, came out on a Sunday. Price was too high. Fixing tension springs shouldn’t be $1k. Seems like I was ripped off.
Thank you for the feedback. We do see you had cables on the invoice as well. However, we are not the cheapest nor the most expensive but we do stand behind all work done. Should you have any issues with the springs or cables, don't hesitate to give us a call.
The service person was excellent.
Repair man was friendly courteous and helpful. Pricing was high ($535) for 20 minutes work and two springs but overall good job.