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Recent Reviews

PRECISION GARAGE DOOR SERVICE

877-301-7474 REQUEST APPOINTMENT

A Name You Can Trust ®

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Recent 5 Star Reviews

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Nicholas DeLay
03/17/2024

The service technician, Marlon, was friendly and polite, and did a great job in repairing our garage door that had a broken torsion cable.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Aundra Owens
03/17/2024

Austin was punctual very professional, knowledgeable and friendly, he explained everything about the operation of the garage door. My expectations were met. Austin replaced my springs and rollers. I was very pleased with ease of scheduling and availability of appointments. Thank you.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Tom Solitario
03/17/2024

This experience was exceptional, the quality of the service, the timing and the scheduling, the friendlyness of the technician and the operator. I would HIGHLY recommend Precision Garage Door Service. The professionals you can trust.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Frank Steele
03/17/2024

Marlon, your technician, was punctual and provided excellent services. His communication skills are outstanding. We are very pleased with Marlon’s professionalism and overall expertise.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
John Walls
03/17/2024

So glad I found Precision Garage Door Service. There technicians are knowledgeable and really friendly. They take the time to explain the problem. Had the good fortune to meet Henry Storm this morning. He was on time and very professional. They are our garage door people and they should be yours.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Mary Yoho-Hall
03/17/2024

Precision Garage Door was the first company I thought of when I needed help with my garage door on a Saturday when it wouldn't close. Mike that came out was great. He checked a couple things and all of a sudden, it started working. Mike stated for next time, check the sensors first, then the rest. He said the motor I have is old so he gave me estimates on the 2 they carry.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jim Hendricks
03/17/2024

We’re very impressed with the response time, options presented, professionalism and finished product. Julio knew his business, got right to work and even worked out a military discount for us. Excellent in all respects. Thanks!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Lorraine Payne
03/16/2024

Kason was very knowledgeable, pleasant to work with and thorough in his explanation as to what work he expected to do and what work was actually done

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Robert Brady
03/16/2024

Door spring broke at noon. Called Precision. Tech arrived at 4:00 (including approx hour drive) and had it fixed before 5:00 saving our evening plans. Very pleased with service and professionalism.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Roxanne Spitzer
03/16/2024

Great service Technician was outstanding He explained to me where all items needed to be lubricanted and how Full of information Knows his job well

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jerry Boling
03/16/2024

Made appointment for Monday AM to have garage door repaired. Evidently, I had partially filled out a request for Home Advisor. Eric called a short time later and said he could be here at 8 AM on Saturday morning. Very prompt and courteous. In addition to repair, adjusted tension on spring, and lubricated spring and hinges. Very satisfied with work completed. Thank you, Eric!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Gary Burk
03/16/2024

The technician arrived at the time scheduled, reviewed the problem, gave me a quote and did the work in a timely manner. This is the second time I have used Precision Garage Door for service, and will use them again, if necessary. Price was right too.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jewel Fletcher
03/15/2024

Grant was wonderful. He went far beyond the call of duty is very considerate, kind courteous, very understanding, and very personable, and did a great job. I will refer him to anybody in need so thankful he was the one that came. Jewell, Fletcher ??????????????????????????????????????????????

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Mady Deininger
03/15/2024

Amazing, efficient, friendly service within a few hours of my distress call when my garage door wouldn't close! Mike arrived on time, assessed the situation, straightened out the track, cleaned the "eye" and .... the door closed! He gave us several good options for the future, all of which he explained in detail. Thanks for the great service today! We will be in touch when we need a new motor.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Todd Ingrouille
03/15/2024

Good crew good service. Looks like a nice door.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Joseph Dejesus
03/15/2024

The technician was very helpful and fix all the problem at the door

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Lee Vanetten
03/15/2024

Provided timely service,Cody installed new belt system & keyless entry….Quiet & nice features….????

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Donna Arnold
03/15/2024

Spring broke on my garage door late afternoon. Called Precision and spoke with Whitney. Great customer service. She contacted John and he was here in no time. He explained thoroughly what needed to be done and gave me options. John had the repair done quickly. Great customer service. Highly recommend.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Larry Louden
03/15/2024

Great service.. On time and job completed in 1 hour. Well done!!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Ancel Neuburger
03/15/2024

Daray more than met my expectations. He was friendly and very knowledgeable, taking the time to explain what he was doing and answering all my questions.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Stephen Ollendorff
03/15/2024

Excellent and prompt service

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Pete Skeadas
03/15/2024

John was so helpful!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Kurt E Vragel
03/14/2024

Thanks for coming out and patiently explaining how to set the codes on the door pad! The instructions that came with the unit were abysmal, and the tech who came out gave me an excellent runthough of how to do it!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Flora McCoy
03/14/2024

Ramon was my tech. He was great at explaining functions I was not aware of. Best customer service!!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Linda Storch
03/14/2024

Jake was awesome!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Warner and Lisa Thompson
03/14/2024

Excellent service. Vincent was very professional and answered all of our questions. The installation was top notch. I would recommend Precision to all of my neighbors and friends.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Aretta Williams
03/14/2024

5 star very professional and courteous and helpful. Love their quick response.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Michelle Elbert
03/13/2024

Chuck arrived ahead of schedule time. Very professional and detailed- appreciated the education of my garage door and its old original parts. Very surprised how quiet my garage door is now! Highly recommend .

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
michael porecco
03/13/2024

David did a great job.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
John Dejoseph
03/13/2024

Previously had work done. Impressed with quality and workmanship. Installer was great explained everything so that we understood.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Robin Shaivitz
03/13/2024

We are very happy with our new precision door mechanisms! Tom came today to adjust the door as there was a noise I was worried about. He called, to tell us when he was arriving, he arrived on time, he was pleasant and was knowledgeable. He was efficient and answered all our questions. I would urge those in need of new doors, motors, etc, call on Precision.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Mike Westman
03/13/2024

Quick response and professional service. Chris (the technician) is a super nice guy, easy to talk to, and did great work. I'll recommend Precision Door to anyone! Very pleased.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Carl Aloi
03/13/2024

tech was very efficient in all options and service

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Cathy Gallagher
03/13/2024

So very pleased with the responsiveness of the service AND of the pleasant demeanor of the technician. Will be pleased to recommend Precision Door!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
N. Reed
03/13/2024

Technician was prompt on time and completed the service with no issues. I will be using them again soon.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Will Garofalo
03/13/2024

Very happy with the results. Installed a new opener and repaired an existing one. Door was extremely noisy before and is now very quiet. Cannot be happier with the results. The technician Isak was very helpful, very friendly and had a great attitude. He worked extremely hard and did an excellent job.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Richard Pitts
03/13/2024

Heath Burlison the technician came out earlier than scheduled and got to work right away. He was very knowledgeable, respectful, and very good at what he did. He changed out my Chain Rail and Gear & Sprocket Chain Drive to my garage door very quickly and tuned up the rollers. He had supplies ready for my repair and worked quickly and efficiently. My door was repaired very fast it was noisy before but now is the quietest door in the neighborhood. I am very impressed with the service that I received. Thank you, we appreciate your hard work and diligence. I strongly recommend Precision Door Service of Huntsville to anyone needing any type of.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
David Parker
03/13/2024

Derek was a pleasure to work with. Fully explained the 3 different drives and also what Calif requires. Serviced all rollers and installed new opener. Walked through the App also.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Pete Washington
03/12/2024

The TECH was awesome! Clone him, 5-6 times over! Professional, dedicated, serious about his job and profession, obviously enjoyed his work, quick and decisive on obstacles, practiced in addressing install issues.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Helen Fussell
03/12/2024

Came quickly within 2 hours of call! Performed needed service after having it approved by owner. Very efficient! Will definitely use again!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Rob Caruthers
03/12/2024

Thomas was awesome and service dispatch was courteous and quick - excellent experience

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Alan Stanton
03/12/2024

Awesome service (same afternoon that spring broke) by Fernando Sotelo. Garage door operates more smoothly and quietly than ever! Many thanks to Fernando and Precision Garage Door Service.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Mary kay Muller
03/12/2024

Immediate response to my broken garage door problem. Dylon Harrison was professional, courteous, and fixed the problem in a timely manner. Hope this motor lasts as long as my last one. Will always use Percision!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jerry Geron
03/12/2024

As usual, Heath did a great job and resolved my issue in minimal time and in a very professional manner.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Ken Foster
03/12/2024

A very great company to work with. Jacob was on time, had all the pieces to correct the problem and I am very pleased with the outcome, Would I recommend this company to anyone? Absolutely. No need to shop around. Thank you Jacob. He is a true professional.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Glenn Capati
03/12/2024

AJ and Joshua did a fantastic work on my garage door. The springs broke and they service/replaced the springs and ensure the smooth operation of my garage door. In addition AJ got my camera reconnected to my phone. Thanks!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Paul Glass
03/12/2024

I was extremely pleased with the overall service I received, they were prompt and efficient. I appreciated the service the technician, Jarron gave us. He was very professional and friendly, and I was impressed with his knowledge and skill. He was here for about 1.5 hours and replaced 2 springs and 3 bearings on our large door, and all the rollers on both my large door and smaller door. I would highly recommend Precision Garage Door of Owensboro for any service needed on your garage door.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Gloria Oehme
03/12/2024

I first chose Precision from an ad we had received in the mail. Our garage door opener was no longer working properly. The first visit was w Brian , he tried to fix the problem but the opener was very old . We went over options and placed an order w a new one . Within a few days Anthony B. Installed our new opener. They were both very professional and courteous. Every step of the way was a pleasure . From speaking to a live operator to the final step . Thank you !

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
April Jensen
03/12/2024

Was very Happy with Brian the Technician! He inspected my problem and shared was able to repair. Reviewed the cost prior with me. Would use and refer to my Friends!!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Glenn Meyer
03/12/2024

David arrived early .....he quickly diagnosed the problem and outlined repair options. He had all the necessary springs, cables etc on the truck which resulted in a timely, one trip completion of the repair. In addition, your modern web site was excellent in keeping me up to date from inital response to final payment.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jerry Stringfellow
03/12/2024

Grant arrived in a timely matter. Very knowledgeable and professional. Willing to answer my questions with no pressure to sell. Thanks Grant. Will call Precision again.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Kenneth Smith
03/12/2024

Great service from a really great serviceman. He got the job done with better than expected finish .

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
G Miller
03/12/2024

We have used Precision for many years. Their employees never disappoint; they are friendly, professional and efficient. We would highly recommend.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Gordon Stuntz
03/12/2024

We had to replace our garage door. Precision did the job very professionally keeping us informed and making sure all of our questions were answered every step of the way. We would definitely use them again!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Giovanni Miliante
03/11/2024

Loved my service man Michael Gervais he was awesome polite, did what was requested all with a smile…thank you for hiring good workers

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Nancy Scopen
03/11/2024

My neighbor recommended Precision Garage Door. We are so happy she did. Our technician was absolutely great. He called to let us know when he would be arriving and he was here on time. He was very thorough when explaining exactly what we needed and provided us with options for the repair of our garage door. Upon informing what choice we wanted he immediately set to work, finishing the job efficiently. What a great experience, thank you Precision Garage Door.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jennifer Burns
03/11/2024

Colton came thru again! Oh how I love my quiter doors! Not more squeaking, metal grinding noise! Timely, great service, great information, the best garage door service!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Alonso Heudebert
03/11/2024

The technician that came out was excellent! Informative and kind, detail oriented. Really appreciate it!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Mary Perez
03/11/2024

I chose this company for 5 star rating and had excellent reviews. I call for service on my garage door they had someone schedule a few hours later. Paul texted to give update on arrival time. He checked my door and gave me options on what I could afford to get my door operating again. Did excellent job. It actually seems to operate better than before. I will call them again.


Response:

Mary, thank you for leaving a valued review for our company and technician Paul. We very much appreciate your feedback and thank you for allowing us the opportunity to provide service for your garage door needs

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Tom Lamberson
03/11/2024

We had a very positive experience with Mat from Precision Garage Door. He was courteous, professional and knowledgeable. We were without our garage door less than a day. Thank you so much.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Theodora Samuels
03/11/2024

The gentleman that came out was curteous. Respectful explained to me what he needed to do, told me and around price, and answered every question in an efficient and respectful manner. I am 76 yrs old and sometimes people talk to me like I might not understand what they’re saying. But this young man treated me with dignity. On his behalf I would recommend precision door without a moments hesitation. Thank him for me he made my day.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Frank Corbin
03/11/2024

Fast efficient and precision repair! Will recommend their business.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Kathy Guy
03/11/2024

Mr. Kirby was very professional and answered all of my questions. Thank you Mr. Kirby.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Eann Rains
03/11/2024

Technician Brian was great. He arrived on time and was pleasant and professional. He listened to my concerns, inspected the door and its parts, as well as the opener, explained the issues that he found, and answered my questions. The door, springs, hinges and bearings needed lubrication and minor adjustment. The opener needed maintenance, too. He performed the work well and efficiently. The door now operates more smoothly and is quieter. Much better than if I had tried to oil things myself, no doubt. I was very comfortable with having Precision do the work.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Rickie Jackson
03/10/2024

Our technician was very professional, polite, and knowledgable about the job. He identified issues with my garage doors and explained why something was an issue. He was able to remove two old garage door openers and install the new ones in a very timely manner. He did the sync with My Q for one door, making sure I knew how to finish it. I loved being able to have the work done, at no extra charge, on a weekend. This experience was worth every penny spent!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Lori Scienski
03/10/2024

Precision door replaced my door opener a few years ago, they got that job done quickly and at an affordable price. So, when the spring on our garage door broke I called them again, they sent Pen out within 2 hours. My door is working quietly. He was efficient, quick& knowledgeable!! Would recommend him and precision door.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
George Doyle
03/10/2024

Quick service and Sean was very professional, explaining exactly what was needed to fix my issue and why.Highly recommend and would use again if the need arises.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Carmen Pettiford
03/09/2024

Marcus did meet all of our expectations. He corrected the problems that we were having with our garage door opener and provided us great customer service and he answered all of our questions.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Bruce Rapp
03/09/2024

John was GREAT! He arrived early, was thorough in his work and was super friendly. I look forward to using PD again in the future. Thank you John D.!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Evelyn Jones
03/09/2024

This is my go to company. We have been using them for the last ten years or more for all our problems and repairs. They aren't pushy technicians.They do only the work that's needed. When there's a need for a repair or new equipment, they are fair and do an excellent job! They are also professional and polite! I will always use precision in the future for all my garage problems!!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Allan Scholl
03/09/2024

The scheduling was very easy. The Service Technician arrived on time and explained all repairs and costs. The work was completed rapidly and satisfactoraly.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Nicole Kujawski
03/09/2024

The technician arrived within the window service. He was professional and courteous. He explained what needed to be done and provided an estimate. He finished the work, ask me to inspect it. Great service.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Tom Doyle
03/09/2024

I have always been very pleased with the services performed by Precision Garage Door Service. Regardless of the technician that is sent to my home, he/she has always been courteous, knowledgeable and helpful. I highly recommend Precision for any and all of your garage door services.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
VIRGINIA MCCOMB
03/09/2024

Excellent work. Tech was nice and very knowledgeable

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Steve Davis
03/09/2024

my problem was solved by tech ryan murphy who was friendly and professional.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Patricia Weber
03/09/2024

Very Professional and addressed all my concerns, everything is worked great again. Technician was very knowledgeable and did the job efficiently. Thanks Again

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
James
03/09/2024

Replaced two garage doors. The service was efficient and professional from the first phone call to schedule an estimate through to completion of the job. Andrew"s estimate was clearly line itemed, and installers Greg and Courtlen arrived on time, worked quickly, and cleaned up thoroughly. Highly recommend.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Allison Mudrick
03/09/2024

Right on time. Price was as quoted.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
James Harmon
03/09/2024

The tech who came out was outstanding.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Elaine Westley
03/08/2024

Vince arrived when scheduled, and fixed the problem another installer caused. Grateful the problem it was found! Thanks again for being professional.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Jerome Sturgeleski
03/08/2024

They did what they came out for and offered improvements to what my garage door needed. Very satisfied with their work

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Flor Conde
03/08/2024

Davis Lopez is Very profesional, fast and knowledge of the job he's making, Thank you!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Chris F
03/08/2024

Fantastic Service and Ryan Patrick Murphy was the best. Explained the problem and how to avoid it happening in the future!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
William Dodge
03/08/2024

Excellent job. Sam was very thorough in explaining what was wrong and what options we had for repair. Broken door worked perfectly when Sam was done, and the warranty gives us assurance that we will not have issues in the future. Thanks for the prompt response and reasonable cost.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Sid Shatford
03/08/2024

I had watched a few commercials and had seen their trucks around and thought I would give them a try. My call was returned in less than an hour after I left a message, and they scheduled me in for the next morning. I received a text, that morning, that the technician was on his way along with all his information, a picture of him and a brief history. Javon was my technician, and he was extremely knowledgeable, very kind, patience and explained all that Precision had to offer. I was quoted the price it would cost, how long it would take for the job to be completed and everything that would be done. You can't find a better professional company than Precision and Javon is a remarkable, outstanding and a very hardworking young technician. My work was performed back in early January 2024, and I can tell you I'm still extremely pleased with my new door and my decision to go with Precision. What an amazing team!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Lynn Braud
03/08/2024

Very prompt and quality work. Everything I asked to have checked out was checked and repaired. Brad did a quality job.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Bev
03/08/2024

Fast, friendly phone response, and the weatherstripping repair work was done swiftly and even under warranty. Service tech was very friendly, inspected the problem and fixed it, and left the site perfect.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Ryan McAward
03/08/2024

Michael O provided excellent service. He was knowledgeable, able to diagnose our issue instantly and quick to perform the repair. We will certainly use Precision again!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Chris Zorzi
03/08/2024

David was extremely professional and couldn't have been more helpful! He was able to diagnose the problems with my old garage door system that wasn't installed by Precision. He explained the issues clearly, laid out various options without trying to upsell anything and then he got everything fixed and in working order quickly. Service could not have been any better and I will certainly be recommending Precision and David to others.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Christopher & Lisa Story
03/08/2024

This is the second home that we have purchased garage doors from Precision. The communication, service and product is top of the line. Precision is our first call!

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
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