Recent 5 Star Reviews
Chad explained everything very well. He did a very good job.
Incredibly fast service time. Great service that addressed all my current issues and made me aware of additional services I will need down the road. The service tech was the most professional service tech I've experienced in any business. He was outstanding in every way.
Very fast and efficient
Service was prompt! Tech was very courteous and got the garage door working quickly. I would like a receipt please sent to my email.. savinggrace07@yahoo.com
Mark came out for a service, and was extremely professional and pleasant to work with. Was on time. Assessed and fixed issues that were fixable.Explained everything in detail.
Excellent work craftsmanship was vey nice as was the craftsman answered all my questions I would highly recommend this company
Larry and I highly recommend Precision Garage Door if you wish to replace an existing garage door or you are building a new structure. The website is complete with information to design and view your new door virtually. Jim set up a visit to assist us with the process of measuring the space through to completing the order. He was very thorough and brought samples of materials and colors for the style we chose. Shawn and Connor, the technicians assigned to install the new door and accessories were professional, friendly, and careful installing the new door and a garage opener. Moreover, the communication between us and the company from start to completion of our job was A+. We highly recommend this company.
Jack was super professional and got our door sounding infinitely better. Thank you!
Excellent and fast service ! Pat is a great tech. I thought our old garage door was about shot but he worked a little magic and it’s working great ???? Thank you PD
I love everything about this company and the job they do. This garage door and motor was reasonably priced and beautiful.
Sam did a great job and was awesome person. I hope you do all you can to reward him for his work
I recently had the pleasure of hiring Precision Garage Door for a much-needed repair on my garage door, and I couldn't be happier with the service I received. From the moment my technician David arrived, it was clear that professionalism and courtesy were his top priorities. He was very respectful of my time and space, ensuring that the repair process was as smooth and non-intrusive as possible. David's expertise was evident throughout the repair process. He meticulously replaced the garage door springs, pulleys, and cables with ease and efficiency. What stood out most, however, was his willingness to engage and educate. David took the time to show me the work he was doing at each step, explaining the function of each part and the reason for its replacement. David's dedication to his work and his clients is truly commendable.
Precision Garage Doors installed my metal door 7 years ago, and some of the parts were worn so I had them replaced. The spring would not hold the door open any more (no garage door opener) unless I balanced the door just right in the fully open position. And the rubber seal on the bottom of the door just deteriorated and was falling off in pieces. All to be expected after 7 years. Nick was my technician, and did an excellent job. Quick same-day appointment and was all finished in about an hour and a half. He was very professional and friendly and I would recommend Precision Garage Doors.
Representative was great, he gets the 5 star rating. A little pricey to put rollers back on the track- $179, but that wasn’t his fault. I’d probably try someone else next time.
Gage was very professional and excellent with his work. He went over all options and prices to help us decide what should or could be done. I recommend Precision.
My husband and I are very impressed with the installation of our new door. Matthew and his assistant were courteous and professional. They explained everything that they did, as well as how to take care of the door. they cleaned everything up. The price of the door was very reasonable. It's great that you provide financing. Thank you for a job well done!!!!
My garage door spring broke at 9:30 a.m. I went online an easily booked an appointment. The technician showed up at 11:00 and my door was repaired by noon. Very quick!!
This was the first time my garage door had broke, so I had no idea what to expect. Service Tech Sean Young showed up and exceeded his 5 star rating. He showed me what broke and didn’t even charge me. He showed me things needed to be replaced soon and did not pressure me into making a decision on the spot. You guys gained a new customer because of him. Thanks Sean!
Both technicians (the Jessie’s) were on time, informative, and very professional. Took the time to explain the issue and provide guidance how to get the most out of my garage door life.
The Technician did an excellent job and was very pleasant to talk to.
Thank you Ed for the wonderful review! We aim to provide polite and professional service, and it's fantastic to know that you had a positive experience during your service. Thank you for choosing Precision Door Service!
I liked how everything was explained to me and he was very knowledgeable in what would work and not work in preventing the leak on the garage floor. Thanks, kim
Problem sollved,hopefully. The garage door continued to pop open even after a repair and new motor. The men came and adjusted the sensors and also replaced the light bulb since the light didn’t turn on. The men were pleasant and professional—as they always are.
Justin fixed the broke spring in 40 minutes. Great job!
Casey was good and did what was asked and finished the job in a timely manner
My motor went out and Mr. Watts provide excellent service by walking be through what was needed and price points. He also kept the garage very clean. Thanks for the great service!
Quick response excellent and very professional service explained issues and offered solutions would highly recommend
past experience and customer. Christopher Burdge was very professional and knowledgeable. Thank you, Brant C Martin
Teddy was prompt, professional, and great to chat with. Once work started, knocked it out in no time. Everything we needed and nothing we didn't need, and price was very fair. Would recommend to anyone.
We saw your ad in in our local advertising booklet. Called, explained garage door problem. To our surprise we got a same day appointment. She arrived on time, introduced herself with a smile. She explained what we needed and the cost. We will recommend Precision and ask for Cori Jo Merkel.
Your technician, Aaron Rodriguez, was very professional with expertise. He showed up at the time of the appointment and completed the repair of my garage door very efficiently. You could tell he knew what to do. He showed me exactly needed to be repaired and made sure I understood what and where to lubricate and how often to maintain the door. His explanation of the process answered all my questions. I will surely recommend Precision Garage Service to any one that needs their garage door serviced. Thank you for an excellent job.
Thank you John for the wonderful review of our technician! Our guys are always happy to help educate our customers so they can get the most out of their garage doors. When annual maintenance comes up we hope you will think of us. We appreciate your business and look forward to working with you in the future! Thanks for choosing Precision Overhead for all your garage door service needs!
Tim was very friendly and knowledgeable. He did a perfect job and our garage door looks great. I would recommend him 100%.
Tyler was excellent. He advised us of our options and performed the work required and then reviewed all that he had done on the door. I would gladly recommend Precision
The service was excellent. The tech was very efficient and explained everything to me as he went along. I would recommend Precision Garage Door Service to anyone who needs it. Thank you
Scotty Johnson showed on time and did an excellent job replacing the spring and rollers
Josue Blanco did an excellent job. He was very informative and professional. The follow up and information input after making the appointment were all first class. A 5 Stars rating is fully justified.
Steve was outstanding in his review and explanation of the issues. provided accurate estimate and did the work in no time. Explained some other parts that are ok now, but may wear out over time and offered options we could review to replace.
I live in a community governed by an HOA. They have recently approved a door from Precision Garage Door Service for replacements. I was very happy when the chosen company also had strong customer service oriented employees. From the estimate to the completed install, I was very impressed with the efficiency and product of the seller and installer that I met.
Our installer Mike was absolutely amazing even helping us through the process of financing with Greensky which he probably really didn't have to do. Who is efficient and friendly. Totally recommend
Excellent customer service from the initial phone call making the appointment to Derrick the service person coming to my home. On time, explained everything to me prior to working on door and extremely friendly mannered. We had to have the plastic insulation on the bottom of the door replaced. In 2023, had to have a new door installed and Precision was our 1st choice and always will be :)
THE BEST SERVICE EVER...A GREAT TEAM OF EMPLOYEES
Patrick was great. Very attentive and patient. Explained everything to me and then when my wife arrived home from work he took the time to explain everything to her. Very friendly and courteous the whole time.
Paul was very kind and informative We thank him for the service he performed..
Very quick response. Sean and Ray were very courteous and professional. They both were really nice as well. I could tell they knew what they were doing. Nice to have and operational garage door again.
Thank you for giving us a call to repair your door Mr. Vaughn. We appreciate your great review!
LOL I had to laugh, cause I checked everything, read the manual, thought it was the motor... and yet within two minutes, he found the broken wire on the sensor.. He was punctual, friendly, and knowledgeable, and I'll keep them in my contacts for future problems... BEST part was, no "upselling".. That alone will get me to call again!
Several neighbors suggested your company. The technician was very good at what he does. If we ever have a problem on our other door we’d love to have him do the job.
Brian did a great job repairing my garage door. Not only did he resolve the problem swiftly, but he also took the time to explain the repairs thoroughly, ensuring that I understood every step of the process. I will not hesitate to recommend your services to others in need of garage door repairs.
Friendly and very quick service. Malik and Paul did a great job
I chose Precision Garage Door since almost every other neighbor in my community has used this company for their wonderful services and they more than met my expectations. I completed a request for an appt on their website and within an hour someone had returned my request. There was a technician already in my neighborhood so Luke was dispatched and at my house in 30 min. He accessed my issues and gave me exactly how much it would cost to fix. Luke was knowledgeable and very courteous. He completed the job timely and then went over all the instructions on how to use my new garage door opener. This was actually a very pleasant experience and I will suggest everyone use this company.
From the estimate to the installation everything went smoothly. The new door is just as promised and I would recommend Precision to anyone needing garage door installation.
Bonnie, we greatly appreciate hearing of your satisfaction with your new garage door and with the complete order process. It has been our pleasure to provide you with service and we are grateful that you chose Precision Garage Door of Waco. Thank you for your recommendation!
Adam replaced the motor, rail chain, the springs, flanged ball bearing, end ball bearing plates right and left, Installed Genie Keypad. He explained all my options for this work. He was courteous and very efficient.
Mario explained what has to be done
Service provided by your technician was very outstanding and satisfying.
Wow! We are so happy to hear Aaron was able to deliver on the Precision promise of 100% customer satisfaction! Thank you for choosing Precision Overhead and we look forward to hearing from you in the future!
Manual did a great job and explained everything. Every time we have to call you you all exceed expectations.
What great service we received from Manuel! He explained everything perfectly and was efficient and courteous. Precision will be our go to for all garage door
Expectations were meant, problem solved quickly, courteously and professionally, he even took the time to answer questions and a quick demonstration. I would definitely use your company again and would recommend to others.
Thank you!!
Layne was fast, courteous and knowledgeable. Had to replace springs, rollers and tension cables. Appreciate the work and professionalism. I will continue to be a repeat customer.
Wonderful, thank you so much!
Justin did a great job Explained the repairs and got to WORK!
Today’s visit was helpful. New information was presented and appreciated. Thank you, Jack!
I am giving an A+ to tech man, Chris Carpenter. He asked me what was wrong with the door. I explained and he gave a 100% check and recommended a new door after I told him the present door was over 20 years old. He adjusted my chain link to my home transmitter and did a adjustment to my roller racks and explained everything to me. He was couteous and professional. I explained that I was a senior and also a viet nam veteran. He gave me a discount on new door. He said new door would be installed within a certain time frame. I have zero complaints and strongly recommend precision door......r.tom woolbright
Very happy with my new doors!
Awesome service and fast installation.
Henry, we are so pleased to receive your review and to hear of your positive experience. Thank you for trusting Precision Garage Door of Waco!
Travis was thorough and provided great customer service.
Chris Brown was very knowledgeable and professional. Thanks for the help!
Thank you Troy for sharing your positive experience with us! We're thrilled to hear that Chris provided you with knowledgeable and professional service. Our goal is to provide efficient and reliable solutions for all your garage door needs. Please keep Precision Door Service in mind for any of your future needs!
I had a last minute emergency as I was cleaning out a family member's house before it was turned over to the new owner in a few days and the garage door would not open. After trying a couple other businesses that I found via Google, I called Precision at 1:45 on a Friday afternoon and was met with a very pleasant and helpful voice on the other end. She told me she could have a repairman out within the half hour. Jesus Echevarria called me enroute and arrived quickly thereafter. He was very personable and professional and quickly diagnosed and fixed the problem of a broken spring. He was able to fix it within 30 minutes and we were back to our cleanout. I will definitely contact them again when and if I have any garage door issues.
The logic board failed after seven years. I was replaced and all vehicles were reprogrammed to operate both garage doors. It is amazing that I met another awesome technician today, James. Seven years ago I met Lou who did my initial installation on garage door #1 and he returned two years later to install the second opener. Precision has the nicest installers.
Luke showed up sooner than expected and repaired my garage door quickly. He found and fixed my issue without trying to upsell me things I didn’t need. I have nothing but good things to say about precision, they installed my openers years ago and repaired and maintained my doors now. Super professional and quick and to the point.
Great Job
Matthew did an excellent job. He was on time, very professional, and most importantly, he solved our problem.
Great service. Very helpful and quick to respond!
Excellent service with a smile!
We purchased our home in Branson last summer, and were not satisfied with the color of our garage doors. We considered painting them, but decided to purchase new ones to protect the value of our house. We intended to take one of our doors and put it in the back of the house to create a John Deere room. We met Dan at Precision Garage Door Service and were blown away with his willingness to work with us on our project including removing and reinstalling our old door. The doors we purchased are stunning! The crew was courteous and professional and completed the job quickly and efficiently If you have a garage door project, I highly recommend Precision Garage Door Service to fulfill your needs.
alan came in on Easter Sunday as scheduled, there was a dislodge of the wheel and insert pin on the left side of our one door garage door. unclear what caused the outing, but the piece was taken out reinserted looks ok so far i hope. motor was checked and ok openers were checked seem ok also. we were quoted a price for a new motor but was advised it looked ok for now. i do not think any products were purchased for this job but a once over of lubrucsting spray was applied after the pin was reinserted. price was fair for the service call and professional repair i hope that if this piece dislodges again forthcoming we can rely on a tech coming back for no fee. nice exp. our 3rd time using precision.
I highly recommend Precision Door Service, every aspect of the experience was superior. ESPECIALLY Israel, a knowledgeable, precise, patient technician, who did an OUTSTANDING job on my mother's garage door. It looks great, opens and closes smoothly, the price was fair, he explained all of the options available and was very neat and organized. Thank you, Israel, for your EXCELLENT work!
Extremely responsive, professional and outstanding communication. Highly recommended.
Gary Lemaster did a great job. He get me informed of all aspects of the process. Pete Vrona
It was definitely more expensive than anticipated, but recommended. Quote on the phone was not close to actual price. My garage door broke at 4PM on a Saturday, I called, by 6:30PM same day, my garage was fixed!
Great service
Derrick was amazing!
I use this company several times before and it’s always great. They came on time in fact, a little early. Work was done properly and neatly my garage door works perfectly.
Representative was very experienced and knowledgeable. Easily solved my garage problem. Precision was friendly, easily scheduled, same day service, and prompt repair. Very positive overall experience with the entire Precision operation from initial phone call to final solution fix. Highly recommend.
Guys we’re very nice did a good job
Quick response. Great service! Super friendly! Will definitely use again!
Would 100% recommend! Top notch service from customer service to the actual labor performed.
Jeffrey was great - very knowledgeable and excellent client service.
David Paz was fantastic! He was early for the appointment which was Great. David was very friendly and was knowledgeable about what needed to be done. He took the time to explain my service options. He worked quickly and efficiently to complete the job. I would highly recommend Precision and David in particular.
Nice job!
Your representative, Megan, and the installers were very professional and nice.
My overall experience with Precision Garage Door and the technician Jose that serviced the call was positive. He kept me well informed when he'd be arriving during my appointment window. He also explained to me the options of the different replacement openers/features available. After I made my choice and the work was completed he clearly explained to me how to operate the opener and didn't hesitate to answer additional questions.